Security Officer Sales
Resume:
Ikram Ali
**********@*****.***
CAREER OBJECTIVE
Recent college graduate with a degree in Psychology and Global Studies. A motived individual with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for client and advance change for communities in need.
EXPERIENCE
Allied Universal Seattle, WA
Security Specialist Jul 2019 - Present
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Ensure the facility is provided with high-quality security services by conducting roves to prevent unwanted entry of community members
Providing exceptional customer service by developing professional relationships with the clients
Bright Horizons Seattle, WA
Substitute Teacher Sep 2018 - Sep 2020
Identified children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.
Met with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.
Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
Created a supportive and inclusive environment for children to develop communication skills by engaging in multiple activities such as reading and writing
Developed creative ideas for engaging curriculum by collaborating with other teachers to encourage a positive learning experience
Observed children's progress by logging their improvements to check a child's development
Security Industry Specialist Seattle, WA
Security Officer Jan 2017 - Jul 2019
Warned persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Answered alarms and investigated disturbances.
Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Patrolled assigned post on foot by investigating surroundings to maintain visibility
Observed possible unusual activity by staying alert and aware of the premises to prevent unexpected intruders
Investigated and reported maintenance and safety conditions to maintain public safety
Forever 21 Seattle, WA
Sales Associate Aug 2016 - Jan 2017
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Opened and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Available to assist to customers by maintaining a constant presence on the sales floor to address customer needs
Organized items and promoted merchandise by supplying store information and popular items
Provided customer service by answering questions, finding appropriate sizes, and completing purchases to guarantee customer satisfaction
EDUCATION
UNIVERSITY OF WASHINGTON-BOTHELL Bothell, WA
Bachelor of Arts (B.A.) Psychology and Global Studies (Mar 2020)
ADDITIONAL SKILLS
Fluent in Somali and English
Adequate knowledge of video editing software programs: Final Cut Pro and iMovie
Experienced with Microsoft Office: Microsoft Word, Excel, PowerPoint
Trained in SSPS programing
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