MARLON ANIBAN LABALAN

Mobile # 099********

E-mail: adj19d@r.postjobfree.com

OBJECTIVE:

●To impart essential skills, attitude, and values in the competitive Business and Industry.

QUALIFICATIONS:

●Strong written and verbal communication skills

●Efficient, accurate and detailed oriented.

●Patient, hardworking, and flexible.

Sep. 2018 – April 2020 Cimpress Philippines Inc (Vistaprint) German Customer Service Rep. (Assistance in designing customer advertisement campaigns and navigating Vistaprint website including general inquiries and billing questions)

July 2017 – Sep. 2018 Abbott Philippines Customer Service Representative German (Process all orders received via CRM using ESKER and SAP system)

February 2016 – July 2017 Bosch Service Solution (Responding to Lufthansa German Airlines customer feedback in a timely manner + Research and analysis customer incidents and articulating the appropriate solution on customers needs + Daily use of Cheetah CRM and various Airline booking and research tools

Oct.2014- Dec.2015 TaskUs Inc. (Inbound/Outbound Customer Service and Sales

Representative)

Jun.2014- Oct.2014 Open Access Marketing Inc., OAMPI (German Outbound Customer

Service Representative)

Jun. 2012- Jun.2014 Freelancer.com (German and English Email + Chat Support)

Nov. 2011- Jun.2012 Logicall Inc. (Inbound/Outbound Customer Service and Sales

Representative + Email and Chat Support for German and English

Market)

2008-2010 UNO CHICAGO GRILL

Jeddah, Saudi Arabia

Pizza,Saute and Expo Trainer

JOB DESCRIPTION:

●Responsible to train the new employees on how to make Pizza,Saute,Salad and Expo.

●Checking each station for the Shelflife of any prepared Foods

●Responsible for receiving Vegetable orders and Purchase orders

●Do the monthly inventory of any food items

2006-2007 IESCO,DOHA QATAR

Merchandising Supervisor

JOB DESCRIPTION:

●Being present with key to the venue Merchandise Outlet

●Check the Outlet has not been disturbed and all is in order

●Preparing the Float and Tills prior to the official opening time

●Briefing the Staff regarding the operation

●Cash collection coordination with IESCO Management

●Closing the Venue Merchandise Outlet

●Reporting any issue problem to the DAGOC staff member

2002-2004 Café K.

Hannover,Germany

JOB DESCRIPTION:

Waiter / Bartender

2000 – 2002 Prima Pasta Restaurant

Kitchen,Supervisor

Bremen, Germany

JOB DESCRIPTION:

●Responsible for the overall operation of the Restaurant

PERSONAL INFORMATION:

Age : 43 year old

Birth Date : August 21, 1976

Birth place : Sorsogon, Sorsogon

Height : 5’6”

Weight : 172 lbs.

Civil Status : Married

Religion : Catholic

EDUCATIONAL ATTAINMENT:

●Primary : Sorsogon Elementary School

1984-1987

: Grundschule (Elementary School)

Bremen West Germany

1987-1989

●Secondary : Gesamtschule (Highschool)

Bremen, West Germany

1989-1994

●Tertiary : Photo Forum Private School (College)

Kiel, Germany

Course Photo/Technik Graduated

Year 1999-2001

●Vocational Course : Pastry and Baking

2 months Technical Education & Skills Development Authority

Office of TESDA Institutions Rizal Province

LANGUAGES SPOKEN/Written:

●German

●English

●Tagalog

CHARACTER REFERENCE:

Warren Villa

Team Leader Cimpress Philippines Inc (Vistaprint)

Contact Nos: +63-995-***-****

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