Manager Test

Rimpy Pannu ************@*****.***

Software Tester 720-***-****

U.S. Citizen

Objective:

A detailed-oriented software tester with 6 years of experience in manual testing. Easily collaborate with team to accomplish milestone. Excellent history of discovering and retesting defects and ensuring client expectations are met with high- quality software solutions.

Professional Summary:

Proficient in following SDLC including waterfall and agile methodologies

Well-Versed in analyzing business requirement documents (BRD), agile stories, wire frames and flow charts

Expert in authoring test cases, test steps, creating and verifying trace matrix, providing test case review to fellow testers

Skilled in executing smoke test as part of entrance criteria to verify that build is test environment worthy

Proficient with functional testing including integration, regression, system, cross browser, boundary, and exploratory testing

Good experience in both black box on GUI based application and white box on database SQL queries

Best at discovering and reporting defects in Quality Center, Spira Test, JIRA, and Excel

Familiarity with testing middleware application layer using XML in SOAP UI

Good in back end testing using SQL queries and executing DDL, DML, TCL and DCL

Prompt in preparing test execution report and delivering it to test team and managers

Highly capable of tailing UNIX logs for any issues occurred in the application

Solid understanding of automation testing using selenium ide for record and play

Able to work independently and as a group in crunch time and have the ability to meet deadlines

Well-versed in conducting UAT as part of exit criteria to find escaped defect, user wishes, any user issues

Well acquainted with Android and iOS web-based applications

Good understanding in performing mobile app testing on platform like iOS and Android

Comfortable in troubleshooting mobile device issues both on iOS and Android platform

Champion in navigating most of the native applications on all mobile platforms

Technical Competencies:

Methodologies

Agile

Wagile

Waterfall

Platforms

Windows

MAC

iOS

Android

Emulator

Unix/Linux

Test Tool

ALM/TFS

Jira

Zephyr

Confluence

GIT

Google Lens

UL Collis BTT

MS Azure

Databases

PostgreSQL

MySQL

Oracle

Informix

Web Service

SOAP UI

REST

Web API

Fox Term

Language

Java

C#

Json

Swift

Kotlin

Java Script

Ruby on Rails

Professional Work Experience

Wayne Fueling Systems, Austin, TX June 2020 – November 2020

QA Engineer

Wayne Fueling Systems develops advanced Outdoor Payment System for Fueling Terminals and electric chargers. I have worked on following two projects:

1.EMV (Europay Mastercard Visa): This project is all about paying and fueling on the outdoor terminal called Ovation. I have tested Payment Control Devices like Contactless Card Reader, MagStripe Card Reader, Keypad (SPM), Touch Screen and receipt printer using Chip, MagStripe and Contactless Cards as payment. In this project the testing was required on Hardware, Software, Firmware, and the integration of all three.

2.L3 Certification: This project is to certify integration of Wayne’s Hardware with third party’s software and hardware

Responsibilities:

Followed Agile methodologies and provided regular status in daily stand-up meetings

Authored Test Cases on new features like screen orientation and contrast setting

Installed latest build from build server to Fueling Ovation using media drive

Configured the Ovation with desired settings and verify the system information with correct build and version

Produce and encrypt the keys using SKM tool based on the customer provided configuration

Ran Smoke Test suit using qTest Manager tool for each build on three different Ovations ( Monochrome, Color VGA) to determine the quality of the build

Executed test cases for API using a home-grown tool called Test Client by sending default request XML and verify in Response if the Contactless Card device got enabled

Tested Soft breach and Hard breach of Ovation keypad

Performed Local and Remote upgrade using diagnostic manager to the remotely located fueling systems and verified output data sent by dispenser through the debug port on Fox term

Executed end to end test cases on Ovation using actual POS for fueling transactions

Performed a Contactless, Magstripe and Chip card test and verify that system is sending the success XML messages to the Test Client

Retrieved logs and Config files from the dispenser using media drive for the debug purpose

Discovered, reported and retested defects in Jira and provided status to the upper management

Executed third party’s Test Case on Ovation to certify hardware/software compatibility

Executed test suite, correctly keeping track of logs, and determining the pass criteria

Reported the failed test cases with defect to the test manager

Tested the entire system from assigning, scheduling, and verifying the media files to dispenser by using T-Media website

Installed Firmware on the hardware devices to make sure the version is current

Malauzai (Finastra), Austin, TX October 2019 – April 2020

Mobile QA Analyst

Malauzai provides consumer and business digital banking as well as Smart Web Apps, that enhance the customer experience for mobile and Internet banking, ultimately resulting in increased value for financial institutions. I have worked in 3 different teams namely Global Services, Clown Commando and Support. My primary responsibilities were to retest the existing production defects for Global Services, smoke test the

entire app if customer demands after a bug fix and regression test the FI App periodically after an enhancement

Project Fusion Digital: FD is an online as well as mobile banking application designed for community banks and used by businesses and general consumers. FD application is tailored for around 7000 banks all over the world for their individual need. The application allows regular banking operations such as check balance, bill pay, money transfer, remote deposit capture, picture pay and marketing campaign.

Responsibilities:

Followed waterfall methodology in the beginning and later adopted Agile with ci/cd

Attended agile ceremonies like sprint planning, daily stand ups, customer demo and retrospective

Contacted Project Manager’s team to clarify any doubts in functional requirements

Tested Global Services production issues on web and mobile platforms such as iOS and Android (both actual devices and emulator)

Prepared test cases on application under test for functionality like One Time Transfer, Recurring Transfer with varied frequency, Bill Pay and Security Alerts

Updated test cases based on the feedback received from peer reviewer on web and mobile platforms

Setup test data in console, a configuration tool, and verified Marketing Campaign and Widgets for Pre-login, specific Feature and Sidebar functionality of a financial Institute

Kicked off and installed the new build from CMS admin tool on iOS by scanning the QR code and on Android device through lens app

Integration tested features like account preferences, internal and external bank transfers, hide and unhide accounts and edit account names

Executed system test for ACH (An Automated Clearing House) and Wire transactions for Single and Batch payments for business user FI

Ran regression test suits for others and my own written test cases in excel and updated the expected results

Discovered and logged defects in Jira following the best practices such as description, severity, steps to reproduce, screenshots, tags used and environment

Triaged defects on production tickets based on their severity, priorities and provided the new labels

Retested and regression tested the defects in Pre-Production environment once they were fixed by the developer and marked them as “QA Pass”

Performed cross platform testing on iOS and android and reported the anomalies

Carry out usability testing (content testing) to ensure that all component and features match branding requirements for the specific FI

Charter Communications, CO August 2018 – February 2019

Integration Software Tester (Manual)

Charter Communications is a national provider of fiber-based technology solutions including Internet access, Networks, Voice and TV solutions. I have worked on a project called Spectrum Enterprise which deliver Network Locations, Fiber Internet, and Voice Trucking to the end client

Responsibilities

Followed Wagile (Waterfall and Agile) as a methodology for Software Development Life Cycle

Received scrum master’s assigned stories in JIRA and analyzed them for LOE

Authored test cases for features like Network locations, Fiber Internet, Voice Enrollment

Updated existing test cases and Peer reviewed test cases with my lead and export them to ALM

Performed Acceptance test (smoke test), Integration test, Regression test on biweekly build for the services like EPL, EVPL, EP-LAN, Carrier ENNI, SD-WAN etc.

Created accounts and added Services, Contacts and Support phone numbers as an admin to perform testing as an External user for different service types

Created external users in order to log in as an internal user through Spectrum Enterprise portal to view the assigned services and locations to that external user

Verified the Date selection to view the metrics data matches with Utilization’s Bandwidth, Upstream and downstream for WAN1 and WAN2

Validated that the Circuits, EPL and EVPL are listed with the appropriate attributes and sorted as expected

Validated circuit utilization details displayed in percentage of traffic/bandwidth

Validated that the list of circuits can be downloaded in the form of a csv

Validated that reports can be created and exported into CSV with data present

Verified the Reports generated for Network locations, Fiber Internet, Voice Trucnking (Billing)

Validated the logs and error messages using dev tools

Demonstrated the new functionality to the Product owners

Discovered and reported test environment defects in JIRA and assign them to scrum master, who subsequently assigned them to the dev

Retest and regression tested the defects based on the prioritization (triage) by scrum master

Reproduced, logged, retested, regression tested the bug discovered by Software system integration team

Created monthly execution Report and forward it to lead to keep track on monthly tasks

BI, Boulder, CO April 2017-November 2017

Software QA (Manual and Automation)

BI, is a Boulder CO, based company designs, manufactures, assembles electronic monitoring systems and related services for local, state, and federal correctional agencies in US. I have worked on multiple projects including Electronic Monitoring, ISAP, Home Visit Mobile Web App.

Responsibilities

Positioned as a software QA on customer’s site (at BI Inc.) on their ongoing total access ISAP and total access Electronic Monitoring

Jointly owned acceptance criteria in collaboration with developers in unit testing verification

Actively participated in agile based Sprint planning & daily stand up to present test progress and provided LOE using TFS

Analyzed, authored, and updated functional test cases on officer and client authentication under Agency profile

Conducted work agreement meetings with developers on the agreeable testing tasks

Presented test metrics and ad-hoc reports to stakeholders using crystal reports on client stops active/inactive Agency and Log in functionality

Created test tasks and logged defects in TFS following acceptance criteria for feature like Zones, map overlapping

Performed cross browser testing on IE and Chrome both manually and through automation.

Deployed builds in testing environments by using Octopus, Microsoft Visual Studio and My SQL DB

Reported the test execution updates to the manager and recommended way for optimize testing efforts

Used BI emulator to create Alerts and Events from XML files for officers to get the notification and regressed it on Actual devices

Created and maintained documents repository on Share Point for test plan, test data, test cases

Engaged in demonstrating functional features and enhancement to development team and to the

customer every week

Executed SQL queries in multiple test and production environments to map client ID and events code

Checked the window-based Error logs /QA Error Emails for 0 exception with time out issue and reported them to the developers

Received reusable automated test structure with instruction to create objects and action in UFT

Executed provided automation scripts using UFT

Performed mobile web and mobile app testing on Android and iOS for features like Voice Enrollment and home visit

UCAR, Boulder, CO March 2016 - June 2016

QA Tester

The UCAR is a university for atmospheric research. I have worked on their project called DCAA Timecard. DCAA timecard is a home-grown application for employees and non-employee to log their work hours.

Responsibilities

Followed Agile methodology and provided everyday’s feedback in Daily Standups meetings

Examined requirement for DCAA Time-Card for their modules like my timecard, delegate, preferences, search, pay stub/W2/ 11095c

Written test cases for all above modules using different credentials like an exempt employee, non- exempt employee, and hourly employee

Peer reviewed the test cases for supervisor and payroll administrator approving the timecard for their employees

Configure the pay period to test past, present and future employee hours on UNIX box

Executed negative test cases where employee can not alter their time sheet beyond their pay period

Logged defects in JIRA and created the sub task for the work

Provided the weekly status report mentioning the severity and execution status

Accessed INFORMIX database and executed SQL for removing biweekly option from the timecard application

Performed DML, DDL, DCL, TCL queries to track employees work, vacation, time off, sick leave and furlough hours

Authored the test plan for newly launched project called one solution. One Solution will replace old IFAS (integrated financial and administrative solution) application for accounting department

Performed record and play in Selenium IDE to regression test existing and new user module

Reviewed document for the new upcoming project called one solution and provided the LOE to the upper management

T3-Resources, Centennial, CO November-2015 – February 2016

Student Software Tester

T3-Resources is a Denver based software training school provides in class instructor led training in software testing and software development. I have tested CrickDrive, a web-based application which features live

cricket games (scores, series, teams, stats), official video and photos of match highlights, archives, and related cricket news.

Responsibilities:

Followed Waterfall initially which later changed to Agile methodology

Analyzed requirements and flow charts and other technical design document in JIRA

Authored test cases in detail including happy path, negative scenario for login credentials, create match and add fixture as an admin user by using Confluence, Quality Center, Excel, and Spira Test

Performed internal and external peer review for any correction or missing links in the test cases

Executed smoke test as part of the entrance criteria, to ensure high-level functionality of admin, scorer, and user interface

Performed component testing on submodules such as live scores, series, teams, and photos

Tested web services with stat counter to CricDrive community using XML in SOAP UI

Mapped the data in between front end and back end using My SQL

Retested and performed regression testing to make sure that previously working functionally of admin, scorer, and UI still working

Other Experience:

Walgreens July 2011 – October 2015

Pharmacy Technician

Achievements: Learnt and operate Kiosk based POS software system and have quickly adapted good customer service skills. Also learnt and used pharmacy-based software where a pharmacist can pull the prescription details about the patient by searching his/her last name, DOB or SSN

Education & Credentials

Software Testing Certification, Colorado, USA/ 2015

Bachelor in ARTS - S.R. Government College, India/ 1997-2000

Contact this candidate