Branch Manager Assistant
Resume:
CV
[Lerato]
[Mphtuhi]
BIO
I am an energetic and self-
motivated individual who
isn’t afraid to challenge
myself in any work
environment. I am self-
driven but also work well in a
team or other people. I am
passionate about helping
people and ready to do serve.
ADDRESS
No 61 Riversdale
Maselspoort,
Bloemfontein, 9300
PHONE NUMBER
EMAIL ADDRESS
********@*****.***
Drivers licence
Code 08
EXPERIENCE
02/2013-04/2017
Service Consultant • Capitec Bank • Bethlehem, Free State Key Responsibilities
As a Service Consultant, I was required to deliver quality front-line banking service to our clients within the branch i.e. consulting with clients, gathering and capturing of information, deposit-taking transactions, new client acquisition and assisting clients with general banking related queries. 05/2017-09/2019
Assistant Branch Manager • Capitec Bank • Bloemfontein, Free State Key Responsibilities
As an Assistant Branch Manager, the primary responsibilities include the hiring, training, and supervision of customer service representatives and financial service managers. I also enforce bank regulations and oversee bank security measures including the monitoring of branch financial activities, performing audits, reviewing reports, and managing cash levels. Finally, I would also come up with action plans to gain and retain customers by maintaining high standards of customer service.
EDUCATION
New Horizon College, [Harrismith, Free State]
Matric certificate attached
REFERENCES
Mr MV Ramorara (Branch Manager)
Capitec Bank
Miss TB Mohlabi (Branch Manager)
Capitec Bank
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