Customers Service/Admin/Receptionist
Resume:
UCURRICULUM
VITAE
OF
MABINE ELIZABETH GUMEDE
PERSONAL DETAILS
Name: Mabine Elizabeth
Surname: Gumede
Race: African
Marital Status: Widow
Dependants: Two
Date of Birth: 25 September 1979
Citizenship: South African
Home Language: Sesotho
SA Identity Number: 790**********
Cell phone number: 065*******
Email Address: adj16x@r.postjobfree.com
Physical Address: 11 A Bontebok Street
Fauna
Bloemfontein
9301
Driver’s License: Code B
EDUCATION
High School Attended: Christiaan De Wet High School
Highest Standard Passed: Matric
Subjects passed: English
Sesotho
Biology
History
Business Economics
Typing
Private Colleges and Universities -> Other -> MIR Rescue
Qualification
Certificate -> Basic Ambulance Attendant
Country
South Africa
Date completed
2001-02-23
Student Number
Description
First Aid, Preparing the patient for Hospital (Maternity, injuries, car accidents, and other serious illnesses)
Private Colleges and Universities -> Other -> Thaba Nchu Technical College
Qualification
Certificate -> N4 Public Management
Country
South Africa
Date completed
1998-11-20
Student Number
Description
N4 Public Management: Communication, Intro Accounting, Intro Computer, Computer Practice and Public Administration.
UNIVERSITY OF THE FREE STATE
Qualification
Higher Certificate In Management and Development
Country
South Africa
Date obtained
2017-11-15
MODULES
Business & Information Technology Economics & Banking for Managers
Financial Management and Cost Accounting
Foundation Skills
General Management and Communication Marketing & Digital Marketing
Project & Programme Management
Strategic & Change Management
Enterprise Risk Management
Entrepreneurship & Innovation
Ethics & Governance
Institutional Memory and Knowledge
Labour Relations
Leadership Development
Operations & Logistics Management
People Management
Work Experience
SMN Mable and Granite
Position
Manager
Country
South Africa
Category
Period
2018-06-04 till 2018-11-01
Work Description
Basic Hr duties u
Administration duties
Ordering stock
Stock taking
Receiving stock
Quotation
Budget management
Payments
Negotiating with supplies
Spot checks
Sourcing new clients
Management functions
Closing and opening of the factory
Schedule and manage deliveries
Problem solving
Manage staff
Tsebo Community Development Centre
Position
Chairperson
Country
South Africa
Category
Non Profit Organization
Period
2017-11-13
Work Description
Sourcing funding for the NPO (Marketing)
Managing the Office
Providing skills development for the community (arts and culture awareness )
Budget management
Administration
Nedbank Group Finance (Facilities) : Receptionist
Country
South Africa
Category
Banking and Finance
Period
2013-03-28 to 2017-11-09
Work Description & key responsibilities
Managing the reception area, tea ladies, cleaners and security. Updating internal telephone list and staff list. Answering the telephone. Co-ordinating bookings for boardrooms and taking minutes. Co-ordinating arrangements for functions.
Arranging training and refreshments for staff members. Computer knowledge (SAP, Excel, Microsoft word, Outlook and Internet). Maintaining relationship with external vendors and ensure that work done is completed and perfect. Reporting faults in the building to the Maintenance assistant. Ensuring that saving initiatives are adhered to (water and electricity). Manage and arrange parking access and building access for new staff members. Doing monthly checklist to see if everything is still in good condition. Serves as Safety Officer of the (Occupational Health and Safety Act OHSA). Capturing of services on Planned Preventative Maintenance System. Assisting the Line Manager with administrative duties and stand in for the Manager when on leave. Giving the best customer experience all the time. Doing monthly inspections with the cleaning company. Typing attendance registers.
Key Skills
Teamwork
IT skills : Basic word processing
Diversity and inclusion
Bussness writing skills
Problem solving skills
Managing skills
Dealingwith conflict
Feedback skills
Negotiating skills
Reference Name
Jabulani Tshabalala
Reference Name
Kgathatso Nkgabutlane
Reference Title
Manager
Nedbank: Banker Teller
Country
South Africa
Category
Banking and Finance
Period
2008-05-12 to 2013-03-27
Work Description & key responsibilities
Customer Service, cash and cheque withdrawals and deposits, printing Bank Own Cheques, making of change for companies, balancing, selling products and teller Processes.
Key skills & competencies
Balancing, teller processes, switchboard operating, filling and selling products, teamwork, processing transactions, withdrawals and deposits. Foreign teller: Buying and selling foreign notes, making sure the GL account balances, assisting clients with foreign transfers, selling and buying travellers cheques and sending off drafts and BP. Knowledge of fraud prevention. Receiving and sending off foreign notes through SBV. Doing administrative duties, computer literacy and I can work well under pressure. Handling customer queries about Incoming and Outgoing Transfers
Reference Name
Kgathatso Nkgabutlane
Reference Title u
Manager
Working Relationship
Nedbank
Reference Tel Number
Rage Distributions: Assistant Manager
Period
2006-08-07 to 2007-11-22
Work Description & key responsibilities
Customer Service, Supervising, Banking, Ordering and Sending off Stock, making sure that the store is clean at all times, merchandizing, controlling stock and filling. Managing a team of five staff members in the absence of the manager. Making targets and handling customer complains. Keeping our Head Office up to date at all times.
Key skills & competencies
Supervising, Customer Service and reaching targets
Reference Name
Lerato Maleke
Reference Title
Store Assistant
Working Relationship
Co worker
Reference Tel Number
Jet Store: Cashier
Period
2003 - 2005
Work Description & key responsibilities
Customer Service
Processing transactions
Keeping the store clean
South African Emergency Services : Ambulance Attendant - Volunteer
Period
2001 - 2002
Work Description & key responsibilities
Assisting the Ambulance Attendant to prepare the patient for hospital transportation and to stabilize them.
Reference Name
Betty Sehloho
Reference Tel Number
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