Manager Assistant

KAREN TILLERY

**** *******

Las Cruces, NM *****

575-***-****, *********@*****.***

OBJECTIVE Enthusiastic hospitality graduate, skilled in leadership and communication

EDUCATION New Mexico State University, Las Cruces, NM

Bachelor of Science: Hotel, Restaurant & Tourism Management

(courses included Majors Bio 1& 2, A&P, marketing, multiple Psych classes)

Study Abroad, Avila, Spain Fall 2016

Graduation: Summer 2020, GPA: 3.2

EXPERIENCE Apex Technologies, Las Cruces, NM

Field TECH, Managers Assistant, December 2014 – Present

• Assist the Operations Manager with managing and training staff

• Scheduling, ordering supplies, overseeing job prep for the next day

• Mapping out wiring from schematic construction plans for residential and commercial Data and Com cable installation

Red Hawk Golf Club

Beverage Cart, June 2019 – March 2020

• Accounting and restocking of items sold

• Delivery of food and beverages to guests on course

• Stock, clean, and operate beverage cart

• Provided quick and friendly service

Texas Roadhouse, Lubbock, TX

Host, February 2017 - May 2017

• Organized reservations and walk-in parties to ensure guest satisfaction

• Took every opportunity possible to assist the servers and bussers

Fore Golf, Lubbock, TX

Server & Team Leader, June 2017 - December 2017

• Trained exclusively in food and wine pairing by a Master Bartender

• Utilized suggestive selling to increase check average

• Managed a cash bank of up to $300

Cotton Patch Café, Lubbock, TX

Server & Bartender, February 2015 - June 2016

• Additional opportunities included Dish Washer, Host & Expeditor.

• Twice mastered & obtained mystery shopper bonus

• Utilized upselling to increase check average

• Managed a cash bank of up to $300

SKILLS ServSafe® Manager Certification

ServSafe® Alcohol Certification

ACTIVITIES Volunteered at Boys & Girls Ranch 2014 -2017

& HONORS Kappa Phi Kappa Member at Lubbock Christian University

•Intramural Director 2015-2017

•Rush Chair 2017

Volunteered at South Plains Fair Grounds 2014 – 2017

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