Engineer Software

G. SHARATH KUMAR

Email : adj0mk@r.postjobfree.com PH.NO:738-***-****

Objective:

In this present quest for technical advancements, I would like to be a part of it, such that it Could be helpful in enhancement of my knowledge, technical skills in providing the desired quality of the service to the company and in building my professional career.

SKILLS

Technical and Hardware Skills

Installation and Configuring Operating System Such as, WIN XP, Vista and Win 7.

Installation and Configure of different peripherals such as Hard Disk, NIC,

Troubleshooting of Operating System Such as WIN XP, WIN Vista, and Win 7.

Up gradation of Mother Board, Processors, RAM as per the client’s requirement.

Installation and working with Hard disk drives, Modem and Drivers.

Installation of Application and Anti-Virus software’s.

Installing and configuration of local and network printers.

Windows 2008 Administration and Networking Skills

Installation and Configure WIN2008 Server

Installation and Configure WIN2008 Server active directory Services

And ADS, ADDS.

Implementing DNS, DHCP, DHCP relay agent, and ISS

Creating and managing Domain Users and Group.

Implementing NTFS files and folders Permission and sharing permission.

Making cross and straight cables

Working with Domain user accounts

Working with remote desktop.

WORK EXPERIENCE :

L2 SUPPORT ENGINEER

AUGUST 2017 – JULY 2020

MAXWORTH ELECTRONIC PVT LTD

(RAJIV GHANDHI INTERNATIONAL AIRPORT)

JOB PROFILE:

Providing IP to users and providing remote support.

Good knowledge of Domain environment - AD (User creation & policies).

Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End user interaction.

Knowledge of type of Data backup & applications. Desktop, Laptop & server issues.

Network Protocols (TCP/IP, http, UDP, etc )

Creation and management of Domain and user accounts as well as assign access rights and permission to use internet facility.

Managing DNS, DHCP & Active Directory.

Installation of outlook and resolve the issues.

TECHNICAL SUPPORT ENGINEER

DECEMBER 2016 – MAY 2017

PRECISION INFOMATIC PVT LTD

(ITC BADHRACHALAM)

JOB PROFILE

Installation of IBM LOTUS NOTES software.

Resolving the user’s issues like network problems & printing related problems

Daily updating the patches of Symantec endpoint protection from the users end.

Resolving the issues of network problems.

Maintain the honey well Opti vision applications and resolving issues from the user end.

Creation and management of Domain and user accounts as well as assign access rights and permission to use internet facility.

Managing & Monitoring Network & Coordinate with Vendor.

Monitoring & insuring a recommended temperature for Server Storage Room.

Installation of Antivirus, Patches & Updates from Backend side & frontend both.

Resolving the issues over the telephone and by email.

Installing the software, operating systems and server operating systems.

Troubleshoot, documented and resolved all technical issues pertaining to MS Windows2000, XP, Office 2000, 2003, Network Connectivity, and hardware related issues.

TECHNICAL SUPPORT ENGINEER

MAY 2016 – SEPTEMBER 2016

INFO SERVICES PVT LTD

JOB PROFILE:

Analyzing call logs to spot trends and underlying issue.

installing and configuring computer hardware operating systems and applications.

monitoring and maintaining computer systems and networks.

Raising & maintaining incident tickets and problem records.

supporting the roll-out of new applications.

setting up new users' accounts and profiles and dealing with password issues

Configuring & Managing DNS, DHCP & Active Directory.

Creation and management of Domain and user accounts as well as assign access rights and permission to use internet facility.

Managing & Monitoring Network & Coordinate with Vendor.

Provided the Remote support & Net meting support using following software Team Viewer, Remote Software, Remote Desktop.

Diagnosed and repair any PC or tech issue, Internet speed, display settings, start-up programs, virtual memory, system and software crashes.

Software updates, operating system and software configurations, email setup.

CUSTOMER SUPPORT ENGINEER

OCTOBER 2013 – JULY 2015

SILICON BUSINESS SOLUTIONS PVT LTD

JOB PROFILE:

Installation of Lenovo/IBM desktops and laptops and Troubleshooting hardware, OS and network problems.

Handling windows domain & workgroup networks.

Getting desktop PCs assembled and Operating systems & other applications installed.

I worked as an On-Site System Support Engineer for existing client.

I used to troubleshoot all kinds of Computer Hardware problem, System Software problem in an efficient way.

Monitoring the Desk Agents and Helpdesk people on handling of Complaints.

Installing configuring DHCP for dynamically assigning IP addresses to clients.

Solving LAN and first level Network related problems

Installing and configuring of Network and Network Operating Systems

Microsoft Corporation

Worked as a FM Engineer for One Month.

Also worked as FM Engineer for One Month in RCI (Research center, IMARAT)

EDUCATION

B.com (comp)

Gayatri Degree College & PG college. Khammam

Kakatiya University

70%

2013

Intermediate

(CEC)

Khammam study circle. Jr. College Khammam

Board of Intermediate

Education

65%

2010

ssc

Baby moon High School, Khammam.

Board of Secondary

School Education

70%

2008

Strengths:

Flexible with every situation

Hard Working, Self-confident

Enthusiastic to learn new technologies

Ability to handle the critical conditions

Personal Profile

Name - G. SHARATH KUMAR

Father’s Name - G. VENKATESHWARLU

Date of Birth - 19 MAY 1992

Gender - Male

Marital Status - Married

Language Knows - English, Hindi and Telugu

Declaration:

I hereby declare that all the above particulars furnished are correct and true to the best of my knowledge.

Place:

Date: Sharath Kumar. g

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