PROFILE
A motivated professional seeking a position in a challenging
environment. Managing multiple assignments tasks and projects. Proficiency in Microsoft Office programs including communication skills, listening, verbal and written. Strong organizing skills and stress tolerance and planning skills. Able to juggle multiple priorities without compromising quality.
EXPERIENCE
HR Administrative Assistant to the GM
and Human Resources
2012 - 2020
• Quickly became a trusted assistant, known for a “can-do” attitude, flexibility and high quality of work
• Communicated effectively with multiple departments and was able to maintain high levels of administrative delivery
• Entrusted to manage the office (Office Manager) in the absence of the GM: HR
• Timely, courteous, and knowledgeable actioning of requests which required deadlines
• Created and managed written communications
• Responsible to develop and maintain a filing system for relevant departments and the office of the GM: HR
• Screening, answering and transferring phone calls
• Managed e-mails, data capturing, and typing of
documentation
• Positive work ethic and commitment in providing
unsurpassed Customer Service
• Identify any inconsistencies and bring them to the attention of the GM: HR manager.
• Assisting with filing in the HR environment, creating a system for administration records, updating and capturing of information for tracking purposes
South African Airways: Handled multifaceted clerical tasks and projects such as; Conflicts of Interest Policy, Data Entry, filing of records, coordinated all office administrated tasks for management to the office of the GM: HR
Renata Human
adj0ki@r.postjobfree.com
KEY SKILLS
• Data input
• Data based Administration
• Record updates
• Problem solving
• Accuracy and attention to
details
• Projects
• Typing
• Telephone Skills
• Customer Service
ACHIEVEMENTS
• Face of Galileo South Africa
• Best DHL Receptionist
Receptionist, Training Coordinator, &
HR Assistant
2006 – 2012
Galileo Southern Africa: Responsibilities included Training Coordination, general administrative duties, photocopying, faxing, and distribution of mail. I was also responsible to create a filling system and maintain a log of records.
Receptionist and Administrator
2000-2005
DHL: I was a receptionist for DHL which included administrative duties, data entry, assisting customers, and answering the reception phone after which calls were transferred to the respective people.
• Data capturing and entering
• Working on MS Excel spreadsheets for logging purposes
• Handling Sales Orders
• Finalizing Sales Figures for Year End
• Answer, Screen, and forward incoming calls
• Reception Duties
• Courier Bookings
• Develop and maintain a filling system
• Coordinating meetings and meeting room bookings
• Operating Point of Sales systems
• Ordering Office Supplies
• Managing Digital and hard-copy filing systems
• Data capturing of student course records and information
• Payments and student bookings.
• Interact with internal and external customers
• Welcoming guests and providing them with a positive first impression of the organization
• Notifying staff of their visitor arrivals
• Maintaining telecommunication systems
• Keeping the office secure by following procedures, monitoring log books, and issuing visitor passes
• Taking and relaying messages from phone calls
• Receiving and sorting mail packages
• Scheduling appointments and maintaining appointment calendar
• Assisting in the coordination of training events COMPUTER SKILLS
• MS Word
• MS Excel
• Emails
• Internet Searches
• Power Point
REFERENCES
• South African Airways
(SAA):
Hope Khoza
• Galileo:
Clive Heighway
EDUCATION
• 2011 B.MIN School of
Timothy’s
• 2010 Leadership
Diploma
• Matric
Drivers license code-08