Customer Service

SKILLS

Ms-Office & Internet

Mails Addicates

Result Oriented

Amiable Attitude

towards co-workers

Adaptable &

Transparency

LANGUAGE

English

Hindi

2019

Graduation- B.com(Hons)

Guru Gobind Singh

Indraprastha University

Dwarka Delhi

2013

Intermediate CBSE

St. Vivekananda Ser.

Secondry School

Etwaha (U.P.)

2011

Matriculation CBSE

Bloom Public School

Ghaziabad (U.P.)

EDUCATION

HOBBIES

Books Fiction movies Cricket

EXPERIENCE

Henry and Smith - Customer Service Associate

2019-2021(15 months)

• Co-operative with customer relations.

• To ensure & improve the hindrance of customer

valuables.

• Ensuring better customer service through speedy

resolution of complaints by ensure.

• Handle al the outbound and inbound cals.

• Convert failed or pending customers into sales

ABOUT ME

A Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skils

proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 10-15%.Seeking a position as a customer service team supervisor to continue career growth into management. 705-***-****, 859-***-****

****************@*****.***

2nd Floor, Shakti Khand-3, Indirapuram Ghaziabad

HIMANSHU TOMER

CUSTOMER SERVICE ASSOCIATE

Contact this candidate