Front Office Manager
Resume:
Elizabeth Vargas
Treatmentment Coordinator & Office Manager
Chandler, AZ 85225
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To become a positive team member in a Dental Office with over 10 years of experience and Administrative Assistant Professional Skills to offer as a Dental Front Office Administrator.
Work Experience
Office Manager/Executive Assistant
Simon Dental Care - Gilbert, AZ
February 2019 to Present
Managing the day to day running office
Inputting new patients into Dentrix system
Verifying Dental insurance benefits (PPO, DHMO, AHCCCS, Discount Plans, etc.) Knowleable with most insurance benefits
Inputting Insurance claims in portals for payment. Insurance Aging
Negioting payments arrangements with patients
Treatment planning in system & presenting to patients. Care Credit knowledgeable
Posting payments from insurance claims & patients
Calling on unscheduled treatment & Hygiene recall
Making appointments with patients for treatment.
End of the day & monthly reports
Treatmentment Coordinator/Office Manager
Tempe Smiles/Sunwest Dental - Chandler, AZ
November 2016 to February 2019
Office Manager duties hiring & dismissing employees. Office Maintenance (calling for labs pick ups, negioting costs with vendors, etc.) Payroll for 5 more employees
End of month reports
Greeting patients checking them in /out Explaining treatment plans & making financial agreements Making payment arrangements with patients
Collecting unpaid balances
Following up with insurances on unpaid claims
Verification of insurance benefits (DHMO, HMO & PPO) Making deposits for office (banking for office)
Sending Statements
Scheduling Hygiene appointments
Scheduling Treatment for Doctor
Negotiating Treatment Costs (discounts).
Care Credit applications & Processing Care Credit Card payments Opening & Closing Office with Daily Reports (Daily Day Sheets Reports) Executive Front Office Administrator
Mountain View Park Dentistry - Phoenix, AZ
June 2015 to August 2016
Performing duties for Doctor and Office Manager task Greeting patients checking them in /out Explaining treatment plans Making payment arrangements with patients
Collecting unpaid balances from patients
Following up with insurances on unpaid claims
Verification of insurance benefits (DHMO, HMO & PPO) Making deposits for office (banking for office)
Sending Statements
6 month recalls scheduling
Scheduling Treatment for Doctor
Making discussions for treatment (discounts)
Care Credit application & payments
Opening Office & Closing office (Daily Day Sheets Reports) Office Financial Administrator
Triton Medical Solutions - Tempe, AZ
August 2014 to March 2015
Posting insurance payments
Verification of insurance benefits
Sending claims including narrative & xrays
Sending monthly statements
Setting up payment plans with patients
Posting payments to patient ledgers
Pre-authorizations for patient treatment
Overseeing day to day operations of insurance benefits Treatment Coordinator
Dental Brothers - Mesa, AZ
April 2014 to June 2014
Explaining treatments
Making payment arrangements with patients
Collecting unpaid balances from patients
Verification of insurance benefits
Submitting insurance claims by mail & electronically Posting insurance payments
Answering Patient's questions on treatments
Scheduling General & Orthodontic appointments
Front Office/Treatment Coordinator
Harmony Dental - Gilbert, AZ
July 2013 to April 2014
Greeting patients checking them in /out Explaining treatments Making payment arrangements with patients
Collecting unpaid balances from patients
Following up with insurances on unpaid claims
Verification of insurance benefits
Submitting insurance claims by mail & electronically Posting insurance payments
Answering Patient's questions on treatments
6 month recalls scheduling
Scheduling General & Orthodontic appointments
Assisting Office Manager with duties
Executive Front Office/Treatment Coordinator
Smiles of America & Orthodontic - Chandler, AZ
July 2012 to June 2013
Verification of insurance benefits
Submitting insurance claims by mail & electronically Signing in & out Patients
Posting insurance payments
Negotiating treatment plan payments
Answering Patient's questions on treatments
6 month recalls scheduling
Scheduling General & Orthodontic appointments
Education
Dental Assistant in Dental Assistant
American Institute of Dental Assisting - Gilbert, AZ Skills
• PAYMENTS (10+ years)
• CREDIT (1 year)
• SCHEDULING (10+ years)
• HMO (5 years)
• DENTAL TERMINOLOGY (10+ years)
• Front Office (10+ years)
• Office Admin
• Bilingual (10+ years)
• Front Desk
• Orthodontics (5 years)
• Filing
• Receptionist
• MS Office
• Billing
• Inventory
• Time Management
• training
• accounting
• Data Entry
• Clerical
• Word
• Customer Service
• Sales
Certifications and Licenses
Dental Assistant
June 2010 to August 2010
Attented and completed Dental Assistanting School. Additional Information
QUALIFICATIONS/SKILLS:
Bilingual (Spanish & English) Dental Terminology and Anatomy Processing Insurance Payments Scheduling Appointments Charting Insurance Verification (PPO, HMO & AHCCCS) Explaining Post Op Instructions Taking Patients Copayments Explaining Treatment Plans Negotiating Payments on Treatments Filling Schedule Detail Oriented
Care Credit
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