Sarah Davis
New Castle, PA 16105 ************@*****.***
EDUCATION
Slippery Rock University, Slippery Rock, PA Graduation Date: August 2019
Bachelor of Science in Business Administration with a major in Management GPA: 3.1/4.0
WORK EXPERIENCE
Preston Honda, Mazda, and GM Superstore, New Castle, PA July 2019 - Present
Customer Relations Manager
Strive to provide a positive experience for every customer
Assist customers with evaluating their current vehicle’s equity position
Train salesmen to use certain software to maximize their customer base and sales potential
Increase dealership profit by producing additional customer traffic
Trimpey Consulting Services, Grove City, PA January 2019 – April 2019
Tax Intern
Worked full-time organizing and preparing a variety of individual Federal, state, and local income tax returns, including sophisticated returns involving sales of stocks, bonds, mutual funds and foreign investments, using UltraTax and Quickbooks software
Primarily worked in an independent manner, providing efficient and accurate results, while occasionally collaborating with CPA’s
Quickly learned how to organize and understand the volume of documentation in order to prepare accurate tax returns while meeting daily deadlines
Liberty Mutual, New Castle, PA (Seasonal) May 2016 - August 2016, May 2018 – January 2019
Claims Representative
Communicated with the insured to document descriptive details about reported incidents
Interfaced with companies we partner with to set up services for the insured
Provided empathy and comfort to the insured in devastating situations
Robert Smith Student Center, Slippery Rock, PA October 2016 – May 2018
Student Assistant/Tech Assistant
Provided both students and parents with information about SRU when working at the information desk
Managed sound and lighting at events held in ballroom and theater, developing technical know-how
Used problem solving skills to quickly resolve technology, double booking, and other issues
Gained the trust of senior facility management; trained and mentored new employees for superior guest outcomes
Infocision, New Castle, PA (Seasonal) May 2017 - August 2017
Communicator/Sales
Communicated effectively over the phone to sell products for multiple companies
Demonstrated the ability to work under pressure to meet sales standards
Used persuasive and interpersonal skills to meet and exceed sales targets
COMMUNITY INVOLVEMENT
Local Food Bank January 2014 – Present
Develop a sense of community need, and work to support those needs
Work directly with those of lower socioeconomic status, learning about their lives and challenges
Support the organization and distribution of food in a compassionate and efficient manner
Marketer for College Works January 2018 – March 2018
Marketed painting service, persuading homeowners to consider a free professional paint estimate
Helped find target market neighborhoods with a high potential of houses and sales