IT Executive
Resume:
JAY FREDERICKS
Lakeville, Minnesota 55044
**************@*****.***
www.linkedin.com/in/jayfredericks
SUMMARY
A dynamic and forward-thinking SENIOR INFORMATION TECHNOLOGY EXECUTIVE with a proven history of achievement, globally and at scale, in digital transformation and cloud computing, superior operations and reliability, cybersecurity, strategy development, organization redesign, cost optimization, regulatory compliance, and project delivery. Collaborative partner with business constituents to create an enterprise technology vision and executable strategies blending innovation with commercial practicality. Passionate about developing energetic, performative, and innovative work environments where individuals are highly motivated and excel. Experience honed in operationally and financially complex enterprises combining business acumen and broad technology experience to drive exceptional outcomes at speed.
Inspirational Leadership
Skilled Communicator
Global Delivery at Scale
Mergers and Divestitures
Cloud and Software Defined Architecture
Outsourcing and Managed Services
Cost Efficiency
Negotiations and Vendor Management
EXPERIENCE
SIGNATURE CONSULTANTS, LLC., Fort Lauderdale, Florida
Executive Consultant, Seminole Hard Rock Entertainment, Inc. 2020-Present
Consultant to CIO working to create a new IT Operating Model leveraging Site Reliability Engineering (SRE)/DevOps principles and automation to drive improved reliability, efficiency, and velocity. Implementing cloud management best practices including financial management, vendor management, monitoring, and support.
CAESARS ENTERTAINMENT, Las Vegas, Nevada
Senior Vice President, Global IT Infrastructure and Operations, 2017-2019
Member of IT executive leadership team, with personal responsibility for all aspects of technology infrastructure and reliable operations for $9,000,000,000 global leader in gaming and hospitality. Accountable for cloud services, full infrastructure stack (platform, network, end-user devices, and cybersecurity), IT service management functions (service desk and incident/problem/change management), deskside support, data center operations, and vendor/managed service partner delivery. Provided infrastructure strategy and execution for technology and organizational Digital transformation, driving major cloud migrations and DevOps operating model adoption against a backdrop of a highly regulated industry.
Co-led six-pronged initiative migrating finance and human resource, hotel property management, retail point of sale, data analytics, and digital workforce solutions to SaaS and Microsoft Azure public cloud platforms, expanding business capabilities and establishing a platform for growth and new revenue.
Implemented cloud network, cybersecurity, and monitoring infrastructure, coupled with corresponding governance processes and tools, providing for reliable and secure cloud services.
Established Agile processes and “Digital Ready” infrastructure leveraging virtualization and cloud platforms, software-defined networking (SDN and SD-WAN), AI automation, and Zero Trust cybersecurity to deliver scalability and agility while producing year-over-year cost savings.
Partnered with Applications team to initiate transformation of Caesars IT organization to DevOps, reworking internal resource responsibilities and expanding onshore and offshore managed services to grow technical competencies, increase delivery velocity, and improve efficiency.
Developed strategy, funded, and implemented next-generation wireless capabilities at integrated resort properties, enabling “Mobile First” philosophy for internal and customer-facing applications while increasing capacity, performance, and reliability.
Overhauled ITSM based operations and established a continuous improvement culture reducing technology incidents by 55%, improving restoral time by 70%, and improving service request fulfillment time by 60%.
DELTA AIRLINES, INC. (acquired NORTHWEST AIRLINES, INC.), Atlanta, Georgia and St. Paul, Minnesota
Vice President, IT Infrastructure and Operations, 2006-2016
Directed 1,200-member global information technology infrastructure and operations organization, managing $500,000,000 annual spend for design, implementation, and operation of a broad technology footprint. Oversaw server platforms, cloud services, end-user computing, network, voice, radio, database, IT service management, data center facilities, and cybersecurity. Drove reliable operation of mission-critical systems at 300 worldwide locations, including airports, aircraft maintenance facilities, call centers, and office locations. Owned major supplier relationships for products, services, outsourcing, and offshoring, including selection, negotiation, and realization of expected benefits.
Co-led acclaimed Delta and Northwest merger technology integration combining 700 systems and 200,000 devices worldwide, enabling single airline operating certification and committed financial synergies.
Headed $400,000,000 comprehensive technology modernization improving reliability and capability; implemented DevOps model for e-commerce environment.
Implemented cloud computing environments for human resources and finance systems, resulting in enhanced capabilities and scalability at significantly lower costs.
Managed new standards-based cybersecurity and PCI frameworks and championed 300% increased investment to enhance cyber threat prevention, detection, response, and recovery.
Owned vendor management for strategic product and service providers; led vendor selection and negotiations for $400,000,000, five-year outsource agreement delivering $50,000,000 in savings.
ADDITIONAL EXPERIENCE
NORTHWEST AIRLINES, INC.., Minneapolis, Minnesota
Managing Director, IT Controller, OR and IE, 2005. Piloted plan development and reporting for $200,000,000 IT division budget. Managed Operations Research (OR) and Industrial Engineering (IE) teams developing next-generation inventory and pricing algorithms, airline operations decision support, and other process optimizations.
Director, Network and Servers, 2001-2005. Oversaw data, voice, and air-to-ground and trunk radio communications, Unix/Linux/Windows servers, and storage, with annual budget of $50,000,000. Completed worldwide network renewal replacing legacy data center and wide-area connections.
Director International IT, 2000-2001. Led application development portfolio, providing technology solutions to international business units focused primarily upon Japan hub and other Asia airport and office locations.
Director Corporate Purchasing, 1998-2000. Created and managed technology procurement organization fulfilling all product and service acquisition requirements for IT organization. Completed requirements analysis, source identification, competitive bid, contract negotiation, and ongoing vendor relationship management.
Manager, Alliance Projects, 1994-1998. Served as program manager for global cost synergy initiative between Northwest and KLM Royal Dutch Airlines in conjunction with comprehensive joint venture alliance.
UNITED AIRLINES, INC., Chicago, Illinois
Buyer/Senior Buyer/Purchasing Agent, 1986-1994. Oversaw procurement process for information technology products and services including requirements, RFP, vendor selection, contract negotiations, and ongoing vendor relationship management.
EDUCATION
PURDUE UNIVERSITY, West Lafayette, Indiana
B.S., Industrial Engineering, Concentration in Engineering Economics and Statistical Quality Control, 1985
CERTIFICATIONS
Business Foundation Specialization Wharton School of the University of Pennsylvania Expected December 2020
AWS Fundamentals Amazon Web Services (AWS) May 2020
Continuous Delivery and DevOps University of Virginia Darden School of Business April 2020
BOARD EXPERIENCE
SITA SC, Board Director/Council Member: Provided oversight and governance for $1,500,000,000 aviation technology company.
A-ISAC, Founding Board Director: Founding director for Aviation Information Sharing and Analysis Center established to disseminate cybersecurity vulnerability, threat, and incident data within the aviation industry.
Board Director, Twin Cities Habitat for Humanity: Co-chaired Facility Committee for new headquarters and Strategic Planning, Advocacy, and Audit Committees.
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