Brian Miller adj01e@r.postjobfree.com

707-***-**** Petaluma, CA

Interests: Telecom Project Management as a Technical Program Manager /Scrum Master of software development customer assignments - Partnership enabling coordinated by using good specs and documentation. Onsite, and Remote work environments. Networking datacenter and vendors management. Test automation and regression reviews. Skilled with retrospectives. continuous process improvements, safety attitude focused on prevention. Single Point of contact to improve accountability. Strong judgment and dedication to the process and the outcome.

PROFESSIONAL SUMMARY

Summary: Technical Program Manager using Strong LAN / WAN and Audio troubleshooting successes; proudly offering organizations solid management and support in engineering level technical challenges. I have strong and practiced quality assurance skills, industry certifications such as Scrum, and I am security trained. Self-Motivated to elevate the regression test routines to the next level of performance. Top-notch verbal skills, scrum meeting expert, and uplifting agile celebrations. PMO experienced

Hands-on data center technical experience, improving internal documentation. Frequently produce high-quality accurate reports, graphs, and charts for root cause analysis of trends, recommend alternative actions for management review and selection. Hospitals and Hotels and their environmental IT security systems. Established success coaching of direct and indirect reports. Cisco/Meraki savvy with routers, switches, firewall,

ACCOMPLISHMENTS

• Trained; US Air Force and Marine Corp military command experience non-commissioned and officer.

• Instructor of Project Management Institute (PMI) course content including PMP test prep.

• Specification; Cable, antenna, and fiber BOM s. Placement experience for FCC RFI.

• 10 plus years proto / piloting limited production runs for market executions of NPI.

• Public speaking trained by Dale Carnegie

• Quality RFx and SOW writing and executions. Collaborative tools and the archival of documentation.

• IT technology knowledge. Experience with data in analog and digital circuits designs and components

• A real diagnostic star! Both hands-on and as manager of day to day business operations.

• AV Expertise – projectors, sound fields, bridges, conferences, broadcast, virtual meeting platforms.

• Both oral/written communication skills, Top Line messaging of Complex Projects.

• System configuration success with product line SME. Cross-functional product qualification/development program teams as a scrum master.

• Skillful with the Quality SW tools for ISO requirements, plus recent 6-sigmas statistical training.

• Persuasive tracking of research budget and experiment design and deliveries expediting backlogs.

QUALIFICATIONS

• Lead the development of a high-quality standards program set of solutions; tools for WebEx, Spark, etc.

• Outstanding supplier relationship skills, supply chain trained and practiced, Quality liaison worldwide

• Extensive background in public and private Data centers and partnerships, global experience EMEA, APAC

• Legal understanding of contracts, SOW, RFx process, and continuous improvement metrics

• Experience with equipment troubleshooting business applications, Holder of electronic and software patents

• High-Quality technical support qualifications on the precision measurement devices and their documentation as a Scrum Master

KEY RELATED SKILLS:

• Waterfall manufacturing Proto/Pilot to NPI ramp-up

• Writing closeout documentation for each Work Streams

• Sprint and Epic planning, routing expert

• Python experience, repairs and process controls

• LEAN Methodologies plus Six Sigma methods, Green Belts Cert

• Best Practices using Kanban, manual procedures.

• Focused customer relationship soft skills

• Consulting solutions focused on proposal optimization

• WiFi 6 and 5G Radio Frequency skills

• Presales International business team coordination

• Negotiation skills to influence others

• Project Planning with continuous process improvement success

• Fiber and Lasers networks technical proficiency

• ITIL v3 Foundation, Scrum/Agile leadership

• Rapid Results via accurate troubleshooting of technical problems

• MS Office mastery Excel, word, PP, etc. Google Docs

• Problem identification and categorization experience.

• Risk management plans and communications plans

• Scheduling skills and cross-functional team building

• Experienced executing an integrated project/program plan

• Systematic consistent with a problem-solving approach as a Scrum Master

• Tools like Jira/Atlassian, Project Gantt charting

University Educational Highlights:

Higher education:

· MIT, Cambridge, MA: Postgraduate Studies in Data Networking and Protocols

· Lesley University, Cambridge, MA: MS Degree, Applied Business Management

Undergraduate:

· The University of California at Los Angeles, Westwood, CA: Alumni, Physics Major

· Salem International University, Salem, WV: Bachelor of Science, Program of Studies

Certified Training:

· ISO 9001:2015 – Quality Management System Certified # 004********

· Agile SDLC experienced with XP, Scrum Master # 000221891

· PMI Project Management Certification with C-Prime, certification testing # 467121

· Management excellence series at AT&T and Bell Labs accredited training in Lisle, Ill

· Electrical and Electronics Engineers (IEEE) Sr. Graduate # 02093474, experimental science process

· PMP Project Management Professional, # 01873864. Scrum Alliance Member through 2020

Certifications:

· Quality: Fagan Code Inspection method; Carnegie-Mellon CMMI Level III, GROL- FCC Radio, Microwave Radar Licenses (lifetime) PG00030662

· Cisco Networking Academy CCNA completion via Accredited College Courses;

· CSM Certified ScrumMaster, PMP Certification, sourcing certified, security cleared

· 6 Sigma trained and certified as an instructor

Professional Project Contracts and Employment as Work Experience: Year (s)

o Continuous professional contracts 10 years of high-tech quality-focused solution sets.

o Overall delivered a solid record of accomplishment of completing all projects and all contracts.

o Completed consistently each clients term.

o Highest ratings, LinkedIn endorsements, and references

Keysight, Product Testing – NPI, Process Product WDO, Santa Rosa, CA 2019 to 2020 April

The direction of Cellular 5G NR Infrastructure test deliverables to Telecom customer(s)

o Maintain effective test measurement and assurance of quality adherence. Repairs reporting

o Infrastructure modernization, Keysight network, and Signal Generator use, Yellowstone systems upgrades

o Lean process improvement to address reverse flow and test duration in inventory queue

o Regression test with consistency in setup, Inventory scheduling, best practices adherence.

Sr. IT Program Manager/Scrum Master, Gilead San Francisco, CA 2018 Jan to 2019 Sept

The direction of IT Infrastructure deliverables to Pharma/Medical customer(s), Budget Management

o Optimize the business interface’s effectiveness with Dimension Data. Lifecycle Modernization

o Infrastructure modernization and Unified Communications, IVS and Monitoring systems upgrades

o Dark fiber planning, Cisco R/S lifecycle refresh, Quality report generation, interpretation of data/information.

o Upgrade of Unified Communications (UC), Finesse, UCS servers, CC, UCCE, UCCX, as a Service (UCaaS)

Senior Manager and Network Test Director, Harris Corporation, San Francisco, CA 2016 - 2017

o Lead the direction of Radio and IT $103M Infrastructure deliverables to Municipal/County customer(s) 4G LTE DAS

o Directed and planned the testing of the wireless and optical network to meet contractual requirements

o Concluded Phase II of the project with facilities and rail coverage of over 98% enabling Harris obtained the contract status of substantial completion and lobbied for the suspension of liquidated damages

Sr. IT Program Manager/Scrum Master, Cisco Corporation, - Milpitas, CA 2012 - 2015

o Manage all projects for the standardized product, design, installation, and optimization

o Components of a High Availability LMR network for emergency service levels and critical life level performance,

o Agile/Scrum managed and administrated WebEx application engineering development of the corporate collaboration tool industry.

o Administration and leadership for all cross-functional teams that are developing both cloud and client software (SDLC) or are supporting go-to-market release processes.

o Formulate and define scope and objectives, Monitor the project from initiation through delivery and closure. Create a communication plan

o Maintenance of the project data in the Project Portfolio database.

o Participate in issue and risk management identification and resolution.

o Mitigated identified risks to program schedules, firmware/software, and integration planning with the rapid engagement of the Product Owners. Successfully ensured that engineering requirement definitions (user stories) are tracking to program delivery and verification milestones. Develop new product introduction protocols.

o Executed agile commit process disciplines in the areas of quality communications, human resources, cost, procurement, risk, and change management.

Sr. IT Program Manager/Scrum Master, Microsoft, - Mountain View, CA 2009 - 2011

o Administered several multi-disciplinary full-time and contract engineering teams in the consumer electronics industry. Administered leadership for all teams that were developing innovative CMOS wireless transceiver and its software code (SDLC) development processes.

o Developed Proof of Concept (POC) devices and bring-up-board for each variant of the chip’s evolution concept to production. Evolve from PoC to a new product introduction & go to market scenario. For Laser sources, photodetectors, and free space propagation.

o Supply chain improvements, including the Taiwanese CMOS chip fab partner.

o Successfully ensure that engineering requirement definitions are tracking for projects and program delivery and verification milestones.

The Previous 10 years of specialized in Full-time Employment with Top tier technology in Marketing Roles: Telecom SME for Carrier Networks at Fiber equipment and manufacturers and operations:

• Ericsson – QA Manager Wireless Access Data Networks from 2006 - 2008

o Leading technical partnerships with Industry segment customers to support their technology turn-on/bring-up

o Creating and functional personal relationships with trusted customers - Lab operations contacts

o Preparing and conducting technical presentations and leading feature discussions with customers

o Chasing and driving pre-sales and post-sales quality deliverable activities/collaterals

• Nokia – Product Quality Manager for the best Fiber Optic Access Network in the world. Up to 2005

o Conducted several market surveys of products/platforms including various network architecture-related projects

o Translate high-level customer needs into overall Projects and set of phased deliverables.

o Define an agreed-upon customer project based on objectives, time, scope, and cost among the project manager and sponsors (with input from stakeholders)

o Acquiring technical resources for pre-sales and delivery activities

o Maintenance Analysis of data to elevate to actionable information

Bottom Line

• Experience with large software product's program management coordination and networks related networking equipment.

• Knowledge of AV video conferencing hardware ITU / IEEE standards (i.e. H.320, H.323, H.264, and SIP).

• Experience working with or in large corporations. Domestic and Internationally traveled.

• Trained and successful in many data communication networking equipment and protocols and cloud-based management.

• Management of SDLC, Automated Regression Testing, reporting and coding practices, Triaging actions.

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