Destiny Lollis
Baton Rouge LA 70816
****************@*****.***
Jobs
Louisiana Workforce Commission
**** * **** **, ***** Rouge, LA 70802
Position: Student Worker
Duties: Sending out mail, emails, post dating mail, answering phones, assisting customers if they called about their unemployment etc
Tmobile
Customer Service Rep
Baton Rouge LA
Position: Work from home Rep
Duties: Answering phones, giving customer service, helping customers with any problems they may have with their phone, troubleshooting, processing phone bill payments, offering deals to customers, and updating on different sales we had etc.
TTEC
Position: Customer service Rep/ Claims agent (Work from home)
Duties: Answering phones, filing disputes for card holders, ordering cards authenticating ch’s, and giving information about their account when needed.
Concentrix
Position: Customer service agent medicare
Duties: Answering incoming calls, helping customers order products from their medicare benefits, and helping them out if they needed info on ordering new cards, catalogs or anything just dealing with their account in general.
Education
School: Scotlandville Magnet Highschool
Graduated May/22/2018
Extracurricular Activities: Future Farmers of America Club
Southern University & A&M College
Mass Communications/Journalism, Some college
Currently studying for Real Estate
Certification
Microsoft Office Specialist (MOS)
MS PowerPoint Certification
MS Word Certification
MS Excel Certification
Customer Service Certification