Technician Customer
Resume:
Nancy Blackman
***********@*****.***
Warehouse Associate
To obtain a position in company with opportunities for advancement, where my
experience, education, knowledge, and dedication can be utilized.
SUMMARY OF QUALIFICATIONS
Bilingual- English and Spanish
High School Graduate
Customer Service skills
Inventory Control
Cycle Counting
Warehouse Experience Shipping and Receiving
Optical Lab
EDUCATION & ACADEMIC EXPERIENCE
Phlebotomy - Bah Career Training, Garland, TX - August 2017
High School Diploma- North Texas Christian Academy, Fort Worth, TX - 2005
PROFESSIONAL EXPERIENCE
My Friend's Eye Lab
Optical Lab Tech
August 2018 – November 2020
Farmers Branch, TX
As a lab tech I blocked, cut, polished, coat and mainly AR coated Rx lenses. When
product was finished I packed and shipped lenses to the customers.
Shipbob Inc.
Quality Control Technician
January 2018 - August 2018
Grapevine, TX
As a quality control technician I am responsible for cycle counting, inventory, making
sure the product is in good condition and making sure the right product is being
shipped. I am also in charge of picking, Packing and labeling shipments.
Paramount Staffing
Inventory Control Clerk
October 2016 - November 2018
Grapevine, TX
Cycle counting utilizing an RF Gun, receiving and un-receiving, system to system
inventory utilizing WMS, and finding missing inventory and checking stock for
availability.
Listen to and resolve customer complaints regarding services, products via phone and
email.
PFS Web
Hazmat Technician / Shipping Clerk
March 2014 - January 2016
Grapevine, TX
As a certified Hazmat Technician my duties were picking, packing utilizing JDE. Label
dangerous goods with 49 CFR and IATIA regulations for shipping domestic and Export
via DHL, FedEx, and UPS. Listened to and resolved customer complaints regarding
services, products and provided tracking number via phone and email.
2
GCA Services Group
Team Leader
April 2010 - March 2014
Dallas, TX
Listened to and resolved customer complaints regarding services, products, or
personnel.
Monitored sales staff performance to ensure that goals were met.
Provided staff with assistance in performing difficult or complicated duties.
Planned and prepared work schedules, and assigned employees to specific duties.
CERTIFICATIONS
Phlebotomy Certification
DGIS
Forklift – Sit down
Cherry Picker
TOOLS & TECHNOLOGY
Microsoft office
SAP
WMS
JDE
Outlook
3
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