Service Representative Customer

MARC GENESIS M. VALEROS

Blk.* Lt.* Ph.* Metroland Terraces Subdivision,

Brgy. De Ocampo Trece Martires City, Cavite

Mobile No. : +63-955-***-****

***************@*****.***

Skype ID: macky.valeros

OBJECTIVES:

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Seeking an entry-level position to begin my career in a high-level professional environment.

SUMMER OF SKILLS:

Skilled in Customer Service and developing trust by building good rapport with customers.

Familiar with major computer applications like MS Word, PowerPoint, and Excel.

Can handle multiple task and pressure.

Fluent in English; verbal and written

Good time management and flexible

PERSONAL BACKGROUND:

Age: 26 years old

Birthdate: December 12, 1993

Nationality: Filipino

Languages: English and Filipino

Status: Single

EDUCATIONAL ATTAINMENT:

2011 – 2013 AMA COMPUTER COLLEGE

BS Information Technology

COLLEGE

Undergrad

2007 - 2011 AMORE INTERNATIONAL SCHOOL

SECONDARY

Graduate

2001 – 2007 AMORE INTERNATIONAL SCHOOL

PRIMARY

Graduate

WORK EXPERIENCE:

April 2014 – May 2015 Telemedicine Corp

Home-based admin position, making prescriptions for US doctors Beverly Hills, CA

September 2015 – November 2017 Hubstech BPO

Customer Service Representative

Juan Luna, Tondo Manila

November 2017 – September 2018 New Media Services

Online Chat Support

January 2019 – Present Logical Moderator Services

Chat Moderator

CHARACTER REFERENCES:

John Mark Mostoles

LMS Supervisor

091********

Gabriel Franco Balenton

Senior Admin of Telemedicine

090********

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