Sanar Bachi

**** ************ **

West Bloomfield MI 48322

adizs9@r.postjobfree.com 248-***-****

OBJECTIVE:

To obtain a full-time position.

Oakland Community College

Associate in Business General Studies

GPA:3.3

Graduated: May 2019

EXPERIENCE:

Work Study/Intern August 2016 – November 2018

Oakland Community College Farmington Hills, MI

My duties include several minor tasks daily:

Responsibility for cash drawer

Stock shelves, racks, and cases

Pack customer purchases in bags or cartons

Transport packages

Team Manager/Cashier July 2018 – May 2019

Chopped Olive Modern Mediterranean Novi, MI

Motivate and inspire team members

Lead by setting a good example

Give daily duty’s that need to be done

Welcoming and listening to customers

IT Help Desk Intern- July 2019- March 2020

IT Support Specialist-March 2020- Present Mayco international Sterling Heights, MI

Installing and configuring computer hardware, software, systems, networks, printers and scanner

Monitoring and maintaining computer systems and networks

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone)

Setting up accounts for new users

Repairing and replacing equipment as necessary

ADDITIONAL ACTIVITIES: March 2019- Present

Member

WSU Chaldean American Student Association

SKILLS:

•

•Microsoft Office – Word, Excel, PowerPoint, and Outlook

Exceptional Multitasking Skills

Detail Oriented

Trilingual (English, Arabic, Chaldean)

Active Directory

O365 Admin portal

Problem-Solving

Windows 7 -10, Linux, MacOS

VMware

Server Administration

DHCP, DNS, TCP/IP

Remote Access

Server Hardware

System Imaging

Business Operations

Application Security

Responsibilities:

•Installing and maintaining computer systems and networks

Setting up computer workstations, including peripheral devices

Checking hardware for functionality

Installing and configuring software and its functions

Training computer users

Optimizing the performance of hardware and software

Ensuring security and privacy of networks and computers

Organizing and scheduling upgrades and maintenance so that others can continue working uninterrupted

Troubleshooting to diagnose and resolve computer problems

Maintaining records of repairs, fixes, and maintenance

Identifying equipment shortages and placing orders for more

Dealing with technical questions from users

Providing phone, chat, or in-person support

Following company guidelines

Setting up user accounts and profiles

Licenses & Certifications: Acclaim

Basic Professionalism

Issued Apr 2019 – No Expiration Date

Leadership: KNOWLEDGE Level 1

Issued Apr 2019 – No Expiration Date

Windows Server 2012 System Admin

Issued Sept 2019 – No Expiration Date

Windows Server 2019 System Admin

Issued Oct 2019 – No Expiration Date

MTA: Security Fundamentals

Issued Nov 2019 – No Expiration Date

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