System Administrator

WOO J. CHOI, MS.C 954-***-**** **********@*******.***

Alexandria, VA www.linkedin.com/in/woo-choi-060312ba/

Secret Clearance

SOLUTIONS DELIVERY IT OPERATIONS & SERVICES PROJECT MANAGEMENT

Technical Support / Relationship Building / Strategic Planning / Network Administration

Highly dependable, creative, and highly innovative IT professional and veteran offering advanced technical knowledge of IT principles, standards, concepts, and methods while maintaining a record of consistent, high-quality performance in system/network installation, configuration, upgrade migration, and problem resolution activities. Talented communicator adept at monitoring various systems and operations, assisting end-users with applications, efficiently facilitating IT assets deployment, and ensuring the maintenance of operational infrastructures at the highest standards. Serves as a troubleshooter for operating system software problems and applications, investigating frequent or significant transmission/communication software problems while reviewing installed systems and diagnoses problems encountered in the use of the systems. Strong interpersonal and communication skills with a demonstrated ability to develop and maintain sound business relationships with various professionals and stakeholders of all levels.

QUALIFICATION HIGHLIGHTS

Championed the overhauling and management of maintenance, communication security, automation systems oversight, LAN configurations, and continuous improvement initiatives

Managed SOP documents for troubleshooting, upgrades, Microsoft user creations, and other essential aspects of the help desk to ensure effective conveyance of critical information within the Stafford Consulting Company.

Ability to establish and enforce IT policies, procedures, and processes while maintaining the highest degree of system uptime and enforcing company/industry compliant practices.

Reputed for promoting the growth of the US Army through overseeing communications systems integration across a high-stress workplace while delivering assigned results within time, budget, and quality parameters

Coordinate with stakeholders to determine the size, scope, and duration of proposed projects, ensuring that all resources are available and adequately aligned with anticipated project demands in compliance with corporate policies and procedures

TECHNICAL PROFICIENCIES

Tools/Technologies: Wireshark, LAN/WAN installation, FTP, TCP/IP, Default Gateway, OSPF, Windows OS (Multiple), MS Office, Adobe/Macromedia Flash, Active Directory

CORE COMPETENCIES

Risk Assessment

Policy /Adherence

Process Improvement Champion

Infrastructure Updates/Upgrades

Strategic Planning & Execution

Research & Analysis

Database Management

Leadership & Team Building

Business Continuity

System Administration

Information Confidentiality

Budgeting &Cost Control

Repairs & Maintenance

Backup & Disaster Recovery

Cybersecurity & Helpdesk

Installation & Configuration

Technical Troubleshooting

Reports & Documentation

PROFESSIONAL EXPERIENCE

ADVANCED DECISION VECTORS LLC ALEXANDRIA, VA 2018 – PRESENT

System Administrator & Database Administrator

Excel in implementing standard best practices to optimize the security and productivity of IT infrastructure

Leverage expertise in maintaining optimal efficiency across installs and configurations, performance monitoring, troubleshooting, and complex projects in compliance with security policies and regulatory procedures

Provide optimal oversight for multiple switches and related hardware to increase network uptime while scheduling, facilitating, and tracking system backups and data recovery operations

Manage a 25k budget in the execution of a project focused on upgrading systems with new releases and models, including other procurement activities

Maximize productivity rate through evaluating reports, coordinating profiles, and establishing SOPs tailored to business goals

Promote growth through creating, test running, and maintaining operating system and related software using Windows Server 2008 and 2012 as well as troubleshooting, identify and remediate software, operating system, and network-related issues

Pilot the process of upgrading the company’s infrastructure to Office 365, a cloud base service to ensure operational processes meets the NIST (National Institute of Standards and Technology) requirement.

UNITED STATES ARMY FORT KNOX, KY 2015 – PRESENT

Battalion S6 Officer in Charge (2018 – Present)

Delivered quality advisory services to the commander and staff teams on all communications-related issues while establishing and implementing standards policies and procedures for the battalion regarding communication

Facilitated Electronic Counter-Counter Measures (ECCM), developed and oversaw networks within the battalion as well as coordinated with the S3 (Operations OIC) and XO with the Military Decision Making Process

Demonstrated efficiency in managing the entire communications equipment and consolidated the battalion communications systems into the systems of a supported maneuver/Assault Helicopter Battalion (AHB)

Championed the process of directing signal units in delivering quality communication support and ensure adequate maintenance of communication equipment in collaboration with the operator

Handled the proper management of all frequency allocations and assignments, oversaw communication security (COMSEC) while facilitating the appropriate administration, maintenance, and security of automation systems

Reputed for stellar success in developing automation systems administration and security procedures for automation hardware and software

Designated to coordinate the local area networks (LANs) configuration and usage of battalion network

Established retrans locations through conducting communications reconnaissance

Recognized for stellar success in optimizing all aspects of maintenance, communication security, automation systems oversight, LAN configurations, and continuous improvement initiatives

Masterminded efforts focused on creating and integrating standard procedures for operating computer systems to ensure proper compatibility between hardware and software according to specifications and parameters

Company XO 2015 – 2018

Platoon Leader

Fostered solid relationship with a team of +25 staff in installing, operating, networking, and maintaining signal equipment to ensure quality delivery of input involving the application of systems engineering

Spearheaded the process of optimizing automation and communication electronics administration in alignment with mission-critical needs, including the successful execution of a project focused on utilizing a $2M budget for implementing new technologies t improve operational efficiency

Acknowledged for expertise in creating requirements for the design and implementation of data communications systems and networks while also presenting clear, actionable reports detailing system status and projected downtime to the senior staff

Propelled innovation in managing multiple programs, projects, and systems to optimize unit-level supply, maintenance using utmost professionalism and demeanor

ADDITIONAL WORK EXPERIENCE

STAFFORD CONSULTING COMPANY WASHINGTON, DC 2016 – 2018

Help Desk/Service Desk Analyst

VOLUNTEERING EXPERIENCE

Broward County Library / Golden Harvest

EDUCATION

University of Maryland University College 2020

Master of Science (Candidate) – Information System Management

Florida International University 2015

Bachelor of Science, Information Technology

CERTIFICATION

KCT / Kaseya / Secret Clearance

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