Janessa

Retzer

Janessa Retzer

**** * ******** **

Scottsdale, AZ 85254

619-***-****

adizj8@r.postjobfree.com

Skills

Creates successful franchise owners through genuine relationship building and personalized goal development.

Experience

BioHax, LLC / District Manager of Operations

July 2020 - PRESENT, Phoenix Metro area/ Remote

Develop and maintain operational structure for start up for multi-location ownership territory. Created and executed training for staff and owner in addition to operating standards. Execute vendor contracts for all operation and sales accounts.

Modern Acupuncture / Manager of Operations

May 2017 - July 2020, Scottsdale, AZ/ Remote

Advised franchise owners around all operational aspects of the franchise model and brand standards during start up phase. Created programs and directional goals for franchisees around utilization of programs. Maintain and negotiate contracts for new systems (sales and client management. Forecast projected sales and work with owners to reach metrics. The Joint Chiropractic / Operations Patient Experience Manager Nov. 2015 - May 2017, Scottsdale, AZ

Implemented clinic processes around training and developing systems for 47 corporate locations directly under my care and another 300+ franchise locations I partnered with owners to incorporate BPs. Worked with other owners and health and wellness partners to package sales to promote cross-utilization of services.

The Gap, Vans, Ann Taylor / Store Manager

Oct 1999 - Nov 2015, San Diego CA, Las Vegas NV, Scottsdale AZ Ran multi-million dollar retail locations. Met or exceeded sales, metric, and reward programs goals consistently. Developed staff to drive sales through authentic relationship building.

Education

MBA Marketing /University of Phoenix

August 2007, Online Campus

B.S. Business Management / University of Phoenix

October 2004, Online Campus

Software

MINDBODY, QuickBase, Salesforce, Adobe Apps, Microsoft Suite

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