Service Customer

Patricia White

**** ********* **. #***, *******, VA 22031

Phone: 347-***-****

E-mail: ****************@*****.***

Objectives

Committed team player with progressive customer service experience. Service oriented professional with an ability to grasp and put into application new concept and method. Currently seeking an opportunity to apply my customer service skills.

Education

Advanced Diploma (June 1983)

Some College: James Spurnt Community College

Experience

Cashier (June 2013 –December 2015)

Giant Martins (Newburgh, NY)

Assessed customers’ needs with confidence

Acknowledge customers with a smile and inquire about stores involvement

Efficiently ring up items and process payment to keep customers rolling through the aisle

Weighed food to determine correct pricing

Provided professional and courteous service at all times

Work overtime shift during busy periods

Collecting Specialist (March 2007– September 2010)

Mid-Hudson Collection Bureau (Newburgh, NY)

Generated cautionary notice to participants regarding overdue payments

Pursued payment arrangement diligently with confidence

Developed spreadsheet to design summaries of program participant

Customer Service Representative (January 2006 – September 2010)

Cingular Wireless (Newburgh, NY)

Excellent knowledge of the company inventory

Received outstanding customer service awards

Suggested new merchandise to increase sales

Assisted customers in trouble shooting minor technology issue

Assisted clients concerns and needs in all issues by taking all inbound calls

Processed and filed paperwork

Skills

Proficient in Microsoft Office

Fluent in English

Experienced in conflict resolution Energetic work behavior

Customer service expert; strong organizational Skills

Adaptive team player, courteous demeanor

Contact this candidate