Steven L. Durham Jr
**** *. **** *** *******, AZ 85042 414-***-**** ***************@*****.***
OBJECTIVE
A decisive and solution-focused professional with technical expertise, supported by knowledge of organizational structure and business procedures. Proven skills and accomplishments in network installation, management and Repair.
Ability to recognize both the internal and external customer and the need to consistently exceed their expectations. Capable of effectively communicating with others, while also achieving a level of trust through integrity, combined with a professional yet personable character.
EDUCATION
Associates in General Studies
Highland Community College, Freeport, IL – September 2010 to August 2012
Men's basketball team
Associates degree in general studies
High School Diploma
Harold Vincent High School, Milwaukee, WI – September 2006 to June 2010
High school diploma
Boys basketball team
Honor roll all 4 years
PROFESSIONAL EXPERIENCE
Internet consultant services advanced technologies
December 2019 to November 2020
Foreman
Lead project with remote help in Ames, IA.
Installation of security camera system
Installation of access control using KABA access control system and Strike it Altronix system
A/V installation
PhoenixNAP Data Center Phoenix, AZ
June 2018 to November 2019
Data Infrastructure Technician
•Fusion and/or anaerobic fiber terminations
•Testing/troubleshooting copper and SM or MM fiber
•Installation of devices, SFP, routers Etc.
•Effective communication with customers to meet expectations
Mesa public Schools Phoenix, AZ
April 2017 to June 2018
Fiber technician 2
•Upgrade fiber infrastructure; which allows the Mesa school's network to correlate more efficiently.
•5000 Ft fibers pulls working in Man holes between schools.
•Terminating/ Splicing SMF using DCM fusion splicer and with SC or LC connectors.
Wells Fargo Corporate call center Chandler, AZ
August 2013 to April 2016
Lead Cabling technician
•Build out of two MDF’s and four IDF’s start to finish
•Strategically created path ways
•Ran and neatly dressed Copper cross connects from patch panel to devices