email@example.com · https://www.linkedin.com/in/tanya-garrison-92343b8b ·
Experienced leader with a demonstrated history in the hospitality field for 12 years. Skills include sales, driving results through people, revenue management, recruitment and retention, and expense control.
09/2017 – CURRENT
DISTRICT MANAGER, Extended stay america
Responsible for the operations of 11 hotels in Orlando, Titusville, & Melbourne, including 3 new build properties. New DM trainer and mentor.
Ensuring positive results through driving team initiatives around people, product, and profit.
Member of Guest Ready Task Force who implements new policies and SOPs for the field.
Increased guest satisfaction to top 3 in the Company through having one of the lowest turnover rates in the company.
09/2016 – 09/2017
REGIONAL REVENUE MANAGER, Extended stay america
Responsible for rate control in a market of 32 hotels in the South Market. Perform rate shops and various reports to ensure a market is properly priced within competitors. Complete audits to ensure compliance from sites to maximize revenue in every market. CRME certified.
09/2012 – 09/2016
GENERAL MANAGER, Extended stay america
Responsible for the operations of a 101 room property. Ensuring positive RevPar growth through P&L management, team development, and expense control. Earned several awards including Turtle Awards, GM Leadership award, Sales Excellence award, and Perfect 10 award. Guest Service Task Force member.
01/2008 – 09/2012
GUEST SERVICE REPRESENTATIVE, Extended stay america
Responsible for exceeding all expectations from each and every guest. Perform proper check in and check out services along with any other duties assigned by leadership.
ASSOCIATES DEGREE IN SCIENCE, keiser university
Graduated Magna Cum Laude with a 3.82 GPA for Medical Assisting. Science focused courses related to the Medical Field.
Long Term Business Strategies
My passion is driving results through a well informed and motivated team, creating growth opportunities for my team, and doing what is right at each and every opportunity. We focus on caring for our community by donating our time as a team in various community service events.