Engineer Manager
Resume:
Personal Profile
***********@*****.***
K.Kabuya
• Key Skills/Experiences
• Install, Configure, Implement and Design Advanced Ms Server 2012 r2( System Center 2012,
• AD Migration experience, Desktop and Server support experince
• Current branch, 2016
• System Center 2012 r2 ( SCCM, SCOM, SCVMM, SCSM, App Controller, SC Orchestrator
• SCCM (CM): Install and Configuring Advanced SCCM, Administer Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments
(collections, advertisements, task sequences, and PowerShell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.
Producing and maintaining documentation for supported systems including architecture diagrams, technical specifications, and detailed design documents. Analysing and applying patches, service packs, and infrastructure updates. Supporting database administrators and developers in deploying related solutions (e.g., custom web parts and stand-alone solutions).
Microsoft SCCM 2012 troubleshooting, installation of applications, backup, recovery & disaster recovery.
• SCOM(OPS Mgr) : Install and Configuring Advanced SCOM, perform administrative tasks from the Operation Manager console, provide application support for the SCOM platform and create and maintain monitoring and notification rules.
• SQL reporting,
• Integrated SCCM PowerShell
Review and update SCOM console security, apply patches, create SCOM console roles and reviews. Create, Import and install custom Management Packs (MP). Deliver SCOM views via Remote Desktop Web Access, create custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts Monitoring SCCM, Database, and all Infrastructure systems using MP
• VMware ESXI VCP: installing, configuring, and maintaining VMware environments, designing and deploying template and parent VMs, troubleshoot and resolve VMware infrastructure related issues
• Extensive Experience with Active Directory and GPO management
• Active Directory ( AD DS, AD AC, AD SS, AD FS, AD RMS and AD DT)
• Experience with Windows Server 2012/2016
• File Server ( DFS – N, DFS – R, FSRM Configuring DAC, Central Access Policy, File Sync
• Configuring File Intergrety (Auditing DAC)
• Print Mgmt Server
• High Availability ( Server Virtualisation,VMware) Extensive Experience with W 7,8, and 10 operating system
• Hyper-V Manager
• WSUS, WSB
• Failover Cluster Mgr( NLB)
• Advanced Firewall
• OSD Deployment, Application Deployment
• Direct Access,CMAK VPN SSL, PKI, IKE, Root CA Enterprise & Standalone,
• WMI, PowerShell
• Network Security, Defense in Depth Model, Intrusion Dection IPS, IDP
• Trouble Shout Servers, Desktop, Network, Storage and Virtualization
• Disaster Recovery
Education and Training
Colorado Technical University ( United States of America)
• Bachelor of Science Computer Engineering ( Cyber Security) INFORMATION TECHNOLOGY
BOSTON TECHNOLOGY CAMPUS (South Africa) CAPE TOWN
CompTIA A+
CompTIA Network +
CompTIA Security +
MCP 2012 R2
MCSA 2012 R2
MCSE Cloud Platform & Infrastructure ( 2012, 2016 )
MCSE Server Infrastructure (2012, 2016 )
Windows 10, 8,
SCCM and Cloud Services Integration and Intune (2012, 2016)
Microsoft INTUNE ( Autopilot)
Vmware vSphere VCP
Hyper-V 2012 R2
Cyber Security
Server 2003,2008,2008 r2, 2012 – 2012 r2
Lenovo server Certified
Mac OS X System
Windows 8, Configuring
HP Desktop/ Laptop/ Printer / Server
Server +
Exchange
Enabling Office 365 Services
Windows Server Active Directory Infrastructure
Windows Server 2008 R2 Network Infrastructure
CCNA Security
o Installing IP Cameras (NVR)
o Access Control (Biometric System)
o Circuit Closed TV (CCTV) DVR (motion detection) Installation o Wireless Cameras
o Mickrotik Wireless set up (configuration)
o Fibre Optic installation)
o
o UTP/STP Cable installing
o Cable terminating
o Patch panel terminating 25 pairs cable phone line and data cable
• So on …
Maintenance of Computers Training Sept 2009
UBC Technology
Subjects:
• Hardware and Software Installation
• Maintenance of Computers
• NetworkinDesg Cabling
INSTITUTTECHNIQUE PROFESSIONNEL GOGE(ITPG)
DIPLOMA in Industrial Technology 2008
Work Experience
Randstad Professionals (USA)
System Support Analyst Oct 2020 – Present
• Network Analysis and Troubleshooting
ITIL implementation
Maintain confidential data and information
wmsmam po moi qooopparehouse management systems.
• troubleshooting warehouse device equipment such as RF Barcode Scanners, Zebra label printers, and other peripherals/devices.
• troubleshooting Windows Server 2016 and Active Directory Issues (Group Policy and User profiles)
Analyze problems; identify alternative solutions, project consequences of proposed actions Communicate clearly and concisely, both orally and in writing Analyze situations carefully and adopt effective courses of action Learn to operate server hardware and software
Operate and maintain Apple iOS and OSx hardware
Operate Windows based PC hardware and software
Perform highly skilled and complex PC maintenance, repair, analysis and testing Perform analysis testing and operations support for Windows 2008 R2, 2012, 2016 and 2019 Active Directory and Exchange
handheld scanners, label printers, and other ruggedized equipment Macintosh OS, Windows OS and MS Office products troubleshooting Handle multiple competing priorities
Troubleshooting Printers (both network and standalones) Solving network connectivity problems, TCP/IP protocols higher levels of Support know specific technical issues in detail
SCCM Creating/management of Ghost images and other rapid deployment technologies Active Directory administrative tasks including creating user and computer accounts Attention to detail,
Responsible for all aspects of end-user PC provisioning including setup of hardware, software and peripherals
VPN, WI-FI and local-area network access problems
Assists in creating documentation for self-service end-user support knowledge base GE Appliances : USA Feb 2020 – Sep 2020
System Operator
AngloGold Ashanti( BCX ) Centurion (South Africa) June 2019 – April 2020 OPS Infrastructure Specialist SCCM (Microsoft) Snr System Engineer Operations Specialist SCCM Servicing, Intune, Cloud for Australia, Brazil, USA, Argentina, Tanzania, Ghana, South Africa, South America.. Etc..
Designing, Planning, and Implementing System Center Configuration Manager, such as: MDT Expert with UDI Designer
Planning System Center Configuration Manager hierarchy and site system roles. Creating and managing Boundary Groups across one or more Distribution Points. Management of site communications. (Bandwidth, Secondary Sites, etc.) Role-Based Administration: Managing custom roles and security scopes Planning and securing SCCM using security certificates. General monitoring of site health via SSRS, log files, and the SCCM console. Planning, configuring and implementing a backup plan to mitigate the loss of SCCM services in the event of a disaster with the least amount of data loss possible. SCCM, Windows, and Intune (SCCM, Microsoft Intune, OSD, Imaging, Application Packaging, Windows 10) Assessment and understanding of existing Infrastructure (AD/number of sites/number of users / Network connectivity between sites)
Understanding customer requirements for SCCM.
Creating Design / Architect / migration strategy / plan for SCCM implementation.. Configuration of SCCM components and client settings. Operating System Deployment using SCCM.
Deployment of software and software update management using SCCM. Good to have
knowledge of mobile management solution/ application & OS deployment solution Image (Operating System) Creation.
Application compatibility testing, Application packaging, to create applications to support latest operating systems (Windows 10).
Provide support to post-migration issues
Serve as a technical expert for Tier 1/2/3 support groups. Oversee the architecture and design of the global backup and recovery of Active Directory. Collaborate and communicates with architects with internal departments and vendor partners. Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate.
Support IT goals and objectives including measures and projects. Provide problem solving leadership based on experience with the technology. Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations; coordinate day-to-day operations, apply security patches/fixes and anti-virus updates as released by software manufacturers and anti-virus vendors, create and implement domain level security policies such as authentication mechanisms, password policies and rules, IPSEC policies etc. Review domain level rights and privileges and perform changes to the same as appropriate. Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization and documentation of Windows infrastructure. Computacenter ( Germany ) 08/ 2018 – 10/ 2018
SCCM Expert
• Hyperion SCCM Projects
• AD Migration from 2k to 2016 server
• Site Migration with Infrastrature Design For Win10 OSD for Germany, France,UK,Belgium,US,India, Bacelonia
• South Africa SCCM Site Migration to UK …
Creating DPs, Management Point, Boundaries
Troubleshooting Site, Distribution Point, Boundaries and Cross forests issues.
Diagonise Client, Deployment and replication Issues With Logs.
Creating queries based on Device Collection requirements,
Implementing New Distribution Points in the countries to lower WAN line break
Troubleshooting OSD issues when Task Sequence fails,
MBAM Advanced Configuration, GPO Design
Computacenter (SA) (Supporting International UK Companies) 11/2017 – 06/ 2019 Enabling Users
( Wintel and Virtualisation) System Engineer
Global Infrastructure Operations
Duty
• Advanced AD infrastructure maintenance and Migration Tools set
• Built, configured and deployed VMware pools, including parent/template image creation for end user and server roles utilizing Win7,8/10 as well as Server […]
• Designed and maintained scripts for VMware infrastructure with processes ranging from configuration of template/parents to detailed VMware queries
• Recovery of encrypted data from fixed vs. removable drives (BitLocker to Go)
• Develop a BitLocker Group Policy template specific to the Customer environment
• Develop a process that Customer Help Desk can follow for data recovery
• Provide knowledge transfer to Customer staff on various aspects of the processes and technologies
• Windows 10 Migration and Deployment via SCCM
Windows 7 to Windows 10 Upgrade
Windows 10 Refresh Scenario via SCCM
SCCM Profiling Design and Implementation
• DNS, DHCP, GPO Advanced implementation
• Design and implement Microsoft System Center deployments
• Participate in 24x7 on-call support rotation schedule
• Oversees server configuration and optimization.
• Procures hardware and software.
• Researches, develops and implements best practices and solutions.
• Drives automation into the IT environment.
• Provides specialist advice and knowledge sharing.
• Promotes diversity within the team
Built and configured scalable Service Centre Configuration Manager (SCCM) environments for clients ranging from small business model to multi-site, multi-server configurations. As well, handled a wide array of tasks that included installing, configuring, and maintaining VMware environments, designing and deploying template and parent VMs, troubleshoot and resolve VMware infrastructure related issues.
• Built, configured and supported multiple small and large scale SCCM environments with various role sets installed and configured.
• Manage and support project implementation
Sanlam Gijima(Tirani) Bellville (South Africa) 10/2014 – 11/ 2017 System Engineer (SCCM)
Duty:
• Administered Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments (collections, advertisements, task sequences, and PowerShell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.
• Producing and maintaining documentation for supported systems including architecture diagrams, technical specifications, and detailed design documents.
• Design and implement multi-site Windows 2008 - 2016 Active Directory infrastructures
• Microsoft BitLocker Administration and Monitoring
• BitLocker Encryption key storage, backup and recovery
• High availability and recovery for the MBAM Database
• Analysing and applying patches, service packs, and infrastructure updates.
• Supporting database administrators and developers in deploying related solutions (e.g., custom web parts and stand-alone solutions).
• Microsoft SCCM 2012 troubleshooting, installation of applications, backup, recovery & disaster recovery.
• Experience Building/ Imaging/ Configuring,
• Sccm deployment of OSD/ MDT SCOM, SCVMM
• Windows 10 Migration and Deployment via SCCM
Windows 10 Refresh Scenario via SCCM
SCCM Profiling Design and Implementation
• Site Monitoring (SCOM)
• Running Project with Win10 Deployment
• Sccm advanced configuration
• Configuring Sccm for Machine deployment
• WDS & SCCM PXE Boot deployment and MDT
• Software Packaging
• Lab testing and implimenting
• SCCM Configuration/maintenance and support
• Remote troubleshooting via SCCM
• Roll-out of patches via SCCM
• Windows 7 to Windows 10 Upgrade
Windows 10 In-Place Upgrade via SCCM Troubleshoot and install SCCM client on workstations.
• AD design and Configuring
• Analyze and evaluate existing SCCM configurations and strategy
• Determine and implement best practices for the engineering,configuration, administration, and support of SCCM
• Design and implement business applications/packages into the SCCM application framework
• Assist desktop engineering with SCCM Windows desktop OS deployment and automated build processes, including performance tuning
• Desktop virtualisation (VM Ware)
• Testing/supporting Microsoft OS.. etc..
Business Connections X) Pioneer Foods ( South Africa) 02/2014 - 10/2014 System Engineer Support
- Remote support ( users)
- The OU administrator will designate which administrators have "account operator" access to the Windows user accounts for users in their department.
- Maintaining AD DS (48000 Users Up )
- Group Policy Object (GPO) administration, troubleshooting, and management
- Publishing resource objects from their OU hierarchy in the Active Directory as applicable
- Manage Group Policy Object (GPO) links in OU hierarchy
- Coordinate activities of Member Server owners
- Email migration (Outlook setup )
- SAP GUI Support
- Printer Support
- Support 3G devices and wireless networks
- Deploying Software Packages
- Network ACLs Etc Microsoft System Centre Configuration Manager) NCC South Africa 06/2013 – 01/2014
Microsoft System Engineer
Responsabilties
• Provide on-site and remote desktop support (hardware and application) to users
• Ensure that the relevant support processes and documentation are maintained including SCCM2012 Administration
• Ensure completion of Desktop application deployment and packaging using SCCM
• Preventative maintenance as well as daily/weekly/monthly SCCM maintenance
• Drive governance through regular Patch Management
• Assist with installations and maintenance of new/existing desktops.
• Designed and maintained scripts for VMware infrastructure with processes ranging from configuration of template/parents to detailed VMware queries
• Analysis and resolution of desktop-related hardware and software problems
• Ensure that SLAs are achieved and complied with
• Worked alone for 80%+ of shifts (2nd and 3rd), requiring me to be self-directed, proactive, detailed, consistent and efficient
• Compiling and maintaining system documentation optimized to ensure best possible service delivery to end user community
• Technology management [i.e. SCCM2012, WSUS, GPO, AD, Symantec AV/EV)
• Process optimization to ensure best possible service delivery to end users Pastel SPRL (South Africa) 11/2012 – 05/2013
Network Security Administrator
Duty:
• Configure password and account lockout policies
• Configure GPO and add group members
• Host and maintain server (i.e., IIS, business specific service, etc.)
• Patching/software upgrades
• Volume/partition space management
• Hardware migration
• Software licenses for all member server(s) added to their OU hierarchy
• hardware maintenance for all non-Infrastructure-managed member servers
• Operating system maintenance for all non-Infrastructure-managed member servers
• Maintain level of member server system security by applying Service Packs and security patches
• Department application, file service, workstation and printer support
• Create printer objects and access control lists.
• Backup/recovery
• Full disaster recovery plan and practice
•
• Configure and secure remote access connections
• Secure wireless connections
• Configure the Windows Firewall
Configure browser and e-mail security
• Active Directory DS ( resetting accounts, password )
• Ensure availability of all critical IT systems
Akotabot Net Shop ( RSA Cape town) 01/2012- 10/2012 Desktop Support Technician
Duty:
• Maintaining the server updated
• Wireless configuration (isp)
• Technical Support
• System Faulty, Laptops Repairing (Fixing
• Software and Hardware Problems
• Connection Problems
• Securing and fault tolerant devices
•
iBurst Connect (South Africa) 07/2010 -10/011
Field Support Technician
Duty:
• Maintaining the server updated
• Configuring and Setup ADSL, SDSL
• Wireless configuration (isp)
• Technical Support
• System Faulty, Laptops Repairing (Fixing
• Software and Hardware Problems
• Connection Problems
• Securing and fault tolerant devices
UBC Telecomunication( DRC) 08/2007– 05/2010
System Support
• Desktop hardware and software installs, configuration, troubleshooting
• Etc
1.
2. Creating, managing, and administering SCCM software deployments.
• Advanced SCCM skill set and ability to use and administer the toolset without assistance and/or additional training.
• Experience performing SCCM Administrator responsibilities, which include software import and deployment process.
• Skills in reading log files.
• SCCM Reporting.
• Experience in supporting, troubleshooting, and administering the SCCM 2012 toolset and infrastructure.
• Administer general SCCM 2012 daily administration.
• Create and administer advertisements, programs, collections, and custom reports in SCCM.
• Troubleshoot failed SCCM deployments and SCCM health issues.
• Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center.
• Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, backups, restores, software delivery, client heath, reporting, boundaries, and bandwidth settings.
• Manage and administer SCCM client health, including the process of getting clients healthy.
• Perform general SCCM administration and troubleshooting.
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