Manager Customer Care

CV RICHARD SAE LYON

PERSONAL INFORMATION

Name: Richard Sae Lyon.

Date of Birth: 22nd July, 1992.

Address: O/T 43/c Old Tafo Kumasi- Ghana

Mobile: 054*******/ 054******* / 050*******.

Email: **************@*****.***

Gender: Male

Marital Status: Single

PROFILE

I am an enterprising young professional intending to continue my development as a consultant. I think in term of results and objectives. I am Enthusiastic, and I work with decisiveness and conviction. I have a proactive attitude and find positive ways to stimulate and engage with people. I am kind, intelligent and gentle. I like to know all things, I love to work hard, and it’s that, which keep me busy.

EDUCATION

BECE

2009 – 2011 United Junior High school.

WAECE

2010– 2013 Kumasi Ang Senior High School (KASS).

CYBRARY LEARNING AND TRAINING CENTER

2016 – 2019 Cybrary Institute of I.T

Certificates: Diploma in Fundamental of Cybersecurity Architecture.

oDiploma in Develop Ethical Hacking Tools with Python

oDiploma in CompTIA Network+

Professional in Nexpose Vulnerability Management

Professional in MTA 98-367 Security Fundamental

Diploma in Introduction to I.T and Cybersecurity.

Diploma in Penetration Testing and Ethical Hacking

Diploma in CompTIA Security Plus

2018 -2019 IPMC LEARNING AND TRAINING CENTER

Certificate: Diploma in System Engineering

Professional in Web site Development

Professional in programmer Language and Software Development.

PROFESSIONAL EXPERIENCE

2014 -2015 Retail supervisor for Challenge Books shop and Bible Society at Adum Kumasi Ghana.

2015 Manager for Shell Filling station Ejisu.

2016 – 2018 Manager to One Ghana Oil Service station at Bonsu-Nkwanta W/R Ghana.

System Engineering

Software Development

Web developer

Training in Adult Education in I.T

EXTRACURRICULAR ACTIVITIES TRAINED OF.

Fire Trained in time of Shell and Goil Services.

Marketing manager trained.

Online marketing Trained.

Customer Services.

Management and Supervising Trained

Accounting in Business Management

SKILLS

System Engineering

Software Programmer

Computer system repairs

Marketing and Management skills

Cyber security Expect.

I.T Problem Analysis

Customer Care skills

Communication skills

Skills for software and web site development.

Mother Language (English and Twi). I speak little French and other Ghana ethnic Language

INTEREST AND ADDITIONAL INFORMATION

I love to Learn New things and Method of doing.

Sports: football, Tennis, Gym, Swimming, Basket Ball.

I like Music and also like Dancing

I love the idea of Creating New Things like Software, Web site designing, App Develop and solving problems.

I like when am busy at Work and always have something to do.

I love to do great things no one have ever done.

I also interest me to get solve idea from friends. Great good idea.

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