PROFILE

* ***** ** ****** ********** in IT - * years as Scrum Master and Product

owner, 3 years in Quality assurance, both as team member and team leader and 1 year production support experience. Worked in Agile environment for 5 years, and in waterfall for 4 years.

Excellent written and verbal communication skills in English (IELTS CLB 10) and Masters Degree in Computer Applications.

EXPERIENCE

Scrum Master, Deloitte Support Services, India - 2014 - 19

• Facilitate scrum activities including sprint planning, sprint review, retrospectives, and daily scrumsRequirement gathering, elicitation and documentation

• Apply techniques for effective Product Backlog management (e.g Scrum Boards)

• Identify, manage, and help mitigate project issues and risks

• Track Agile metrics and enact change & continuous improvement to increase the productivity of the team and quality of deliverables

• Ensure proper documentation of artifacts ((program vision statement, program backlog, program roadmap, release plan, sprint backlog

• Report metrics

Production Support Specialist, Deloitte Support Services, India - 2013 - 14

• Defining production support process and creating required process documents

• Monitor production tickets using ticketing tool - Servicenow

• Negotiate, prioritise and communicate to stakeholders on the tickets Quality Engineer Team Lead and member, Deloitte Support Services, India

- 2010-13

• Leading Quality assurance team and guiding them to create test suite and test case, test plan document

• Conducting Bug triage with team members and communicating issues. ALEKHYA DIVI

SCRUM MASTER WITH 9 YEARS WORK EXPERIENCE

+1-438-***-****

adiyi1@r.postjobfree.com

Montreal, Qc

Certifications: Scrum

Certified Product

Owner(CSPO) -

http://bcert.me/

sguktfcwv

Tools and Technologies:

• JIRA

• HP UFT

• HP ALM

• SQL Server

• ServiceNow

• Bugzilla

• Microsoft TFS

• HTML5

• Microsoft MTM

• Microsoft Visio

Skillset:

• Scrum master

• Manual testing and

team leading

• Production support

• 1 year project

management

experience

• SQL query writing

• Agile and waterfall

methodologies

Contact this candidate