Customer Service
Resume:
SARATH KUMAR
Current address:
ROYAL CATERING
SERVICES LLC
DUBAI
UAE - 7832
E-Mail:
***************@*****.***
contact Number:
Strengths
Flexible and professional
attitudes
Leadership quality
Team worker
Quick learner
Dedicated and Self-
motivated
Working under deadlines
and pressure
Environmental Interests
Creative and challenging
work
Professional and friendly
Team work
Problems solving
CURRICULUM – VITAE
OBJECTIVE
To be associated with a well-known organization in which I can provide myself with a dynamic work atmosphere to extract my inherent skills as a young professional, to work efficiently and effectively to give excellent performance so as to achieve self- realization and accomplishment of the organization goals. For this I would like to use my team spirit, positive attitude, commitment at my level best. ACADEMIC QUALIFICATIONS:
Course
University/Board College/School Year of
Passing
GRADE
BSc – Hotel
Management
Annamalai
Amrita
International
Institute -
Trichy
2015 78 %
Higher
secondary
Tamilnadu
Eden Garden
Higher
Secondary
School
2012
65 %
S.S.L.C.
Tamilnadu
Eden Garden
Higher
Secondary
School
2010
72 %
JOB EXPERIENCE
Waiter - Royal Catering Services LLC (BRS Catering) from 17/10/2015 Till Date
Industrial Exposure Training – 6 Months (Fortune Sullivan Court Ooty & HQ Hotel Goa) 13/05/2013 to 10/09/2013 & 13/03/2015 to 14/04/2015 Duties and responsibilities;
Maintain Standard And Hygienic Service In the Outlet
Follow the Standard Operating Procedures (SOP) Of the Company
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Perform customer verifications
Set up new customer accounts In the Point Of Sale Systems
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Maintaining the standard temperature Requirements by Dubai Municipality
Record details of inquiries, comments and complaints
Record details of Daily Inventories In the Outlet
Buffet set up and Proper planning of Out Door Catering (whenever required)
Maintain customer databases
Communicate and coordinate with internal departments
Follow up on customer interactions
ACHIEVMENTS
Star of the month Award from Royal Catering
Award for the best groomed student
TECHNICAL QUALIFICATION
Food and Safety Training From Dubai Municipality
Fire and Safety Training From NMC Hospital, Dubai COMPUTER SKILL
Comfortable working in MS Word, Excel, e-mail, and Internet LANGUAGES KNOWN
English, Hindi, Tamil, Malayalam
PERSONAL DETAILS
Date of Birth : 11/03/1995
Sex : Male
Nationality : Indian
Marital Status : Single
Religion : Hindu
Passport No : L6973978
Visa Status : Resident Visa (will expire on 12/02/2020) DECLARATION
I hereby declare that all the above information given by me is true to the best of my knowledge and belief
Place ; Dubai
Date ; SARATH KUMAR
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