Ilyas Mohammed

Email:adiyh1@r.postjobfree.com

Phone# +1-425-***-****

PROFESSIONAL SUMMARY

A seasoned, Network Engineering Professional with 12+ years of industry experience in Network Deployment, sustainment, decommission and Operations.

During this tenure, I have worked on gigantic networks spread across the globe of industry leaders like Microsoft (10+ years in various projects), Facebook, Rockwell Automation, C3i Services, and Pioneer Online (ISP).

EXPERIENCE SUMMARY

Client: Microsoft TATA Consultancy Services Redmond, WA, USA

Network Deployment Engineer/Lead 11/2016 to Present

Currently working in Microsoft CCE – NDS Team (Corpnet) designing, deploying and building Microsoft’s wired network, previously worked as a Network Deployment Engineer in three different Azure Networking (AZN) teams like Azure FPN, Azure Physical Networking and Azure ExpressRoute deploying the Network Infrastructure using the defined deployment process documented in the Standard Operating Procedure, enabling Microsoft to quickly deliver a large volume of Datacenter capacity and the complimentary networking infrastructure to support their hyperscale growth.

Client: Facebook HCL America Prineville, OR, USA

Network Engineer 03/2016 to 09/2016

Maintaining a fleet of network devices, circuits between Datacenters and POP sites. Maintaining the fleet requires to monitor, react, respond, troubleshoot and fix the alerts, alarms and issues in various network devices and circuits including but not limited to Cisco, Juniper, Arista switches and routers. It requires regular interaction with ISPs, datacenter techs, third party techs in co-location/POP sites.

Client: Rockwell Automation HCL Technologies LTD Hyderabad, India

Sr. Network Engineer 01/2015 to 02/2016

Managing/Maintaining RA’s Enterprise Network, maintaining consistent configuration throughout the network both Wired/Wireless, backing up network configuration, performing Router/Switches Hardening and upgrades.

Client: Microsoft HCL America Redmond, WA, USA

Project: GNS - Network Escalations

Network Engineer Tier 2/3 07/2010 to 01/2015

Troubleshooting live site issues from Layer1 to Layer7; from the L2 switch to the core/edge routers. Investigation and resolution of 'Incident/Request tickets' escalated by the ‘Microsoft Operations team’ which support Network of entire Microsoft’s Online Services.

Client: Microsoft HCL Technologies LTD Hyderabad, India

Position: Network SME/Lead

Project: Microsoft Operations Center. 07/2007 to 07/2010

At Microsoft Operation Center we supported multiple 120+ properties of Microsoft as their first point of contact for Network Escalations. Our major properties are Hotmail, Passport, Ad center, BOS, Bing, and Azure etc.

Client: Johnson & Johnson C3i Support Services Private LTD Hyderabad, India

Help Desk 06/2006 to 06/2007

Supporting Johnson & Johnson's Field sales force extranet users & RUA role (Remote user administration) is responsible for enabling Temporary Remote Access for VPN (Cisco ACS) and maintaining the windows user accounts on Citrix (DRA).

Pioneer Online Pvt Ltd Hyderabad, India

Customer Support 10/2004 to 11/2005

Pioneer Online, now 'Ctrl-S Datacenters Ltd' is one of the leading Class B regional ISP in India. Worked as a First Point of Contact for all issues related Internet Services through Leased Lines, Fiber Optic Links and Wireless. Other Services include Web Hosting, Mail, DNS and Domain Registration.

EDUCATION

Bachelor of Science: Computer Science - 2004

Osmania University Hyderabad, India

TECHNICAL TRAININGS ATTENDED

CCNA Certified/CCNP (Routing & Switching) CCNA (Security) CCNA Wireless

CCIP

f5 LTM/GTM

Juniper Network Certified Associate (JNCIA)/JNCIP Corse completed.

Microsoft Certified System Engineer MCSE (2000) Training at Microsoft official training partner and cleared MCP exams.

RedHat Linux (RHCE-4.0) /Basic of Unix, attended training at COSS.

Information Technology Infrastructure Library (ITIL V2/V3)

Agile/Scrum Training Attended.

DevOps

Python

CodeFlow

Visual Studio

GIT

Ansible

SKILL SET

Network hardware: Cisco ASR 1K, Cisco Nexus 7K, 5K, 3K & 2K, Cisco routers (7600, 7200, 3900, 3600, 2800, 2600, 2500, 1800 series) & Cisco Catalyst switches (6500, 4500, 4900, 3750, 3500, 4500, 2900 series),Juniper Routers (MX10003, MX960, T640, QFX5100, EX2200, SRX110), f5 LTM/GMT and Citrix NetScaler’s.

Routing and Switching

Wireless Technologies: 802.11a/b/g/n/ac Cisco Wireless LAN Controllers and Access Points, Cisco 4400, 5508 WLCs. 3702, 3602 and 2600 Light Weight Access Points.

Protocols: RIP, OSPF, EIGRP, IS-IS, BGP and other protocols like HSRP, VRRP & GLBP SNMP DHCP, DNS, SMTP, FTP, and TFTP.

Network Management

Network analysis with WireShark

LAN technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, & 10 Gigabit, Ethernet, Port- channel, VLANS, VTP, STP, RSTP, 802.1Q VPC.

WAN technologies: Frame Relay, ISDN, ATM, MPLS, leased lines & exposure to PPP, DS1, DS3, OC3, T1 /T3 & SONET.

Network Security: NAT/PAT, Ingress & Egress Firewall Design, VPN, Configuration, Dynamic, Reflexive ACL, and authentication AAA (TACACS+ & RADIUS)

Platforms: Cisco IOS-XR, Cisco Cat OS, Cisco IOS (11.x, 12.x), PIX IOS

(6.7.x), CAT-OS UNIX, LINUX, Windows XP, NT, 2000, 2003

Documentation: MS Office, MS Visio, MS Visual Studio, GIT, CodeFlow.

PART2:

Detailed Experience

Microsoft

Network Deployment Engineer 08/2019 to till date

Project: Microsoft CCE Network Design Solutions Team

Worked on WAN & LAN network design, deployments, decommission migration, add and network changes of Microsoft IT infrastructure on Redmond campus and worldwide.

Common Network Changes include, New Site Turn-up, site refresh, adding addition bandwidth with new circuits turn-up.

Hardware includes (CISCO ASR 9K 1K, 4500, 3900, 3800.3600, 3500 & 2900 series of Hardware Platform)

(ARISTA 7050,7150, DCS-7516N series of Hardware Platform)

(Palo Alto 3060,5020 series of Hardware Platform)

(ARUBA 7200,3600,6000 Controllers & AP’s 70,105,135 & 225)

•Performing code upgrades of all networking gear, working with vendors on known issues and identifying new bugs so that they provide fix in next release.

•Interact with other Global Networking groups, vendor companies and individuals external to the Implementation team to coordinate project work or clarify project design requirements.

Microsoft

Network Deployment Engineer 11/2016 to July/2019

Project: Azure Networking (AZN)

Worked as a Network Deployment Engineer in three different Azure Networking (AZN) teams like Azure FPN, Azure Physical Networking and Azure ExpressRoute deploying the Network Infrastructure.

Deployment Edge Routers for Azure’s ExpressRoute Network. Network Gears including Cisco ASR’s 1000 Series and Juniper MX10003 routers.

Deployment of Fabric – A multi-tier clos-based network built out of numerous low-cost routing devices and optical links that interconnects servers within a rack, cluster, DC, AZ, and region.

Deployment of Peering/Edge Routers – Used to interconnect to networks outside of Microsoft.

Deployment of Management – A set of network equipment used for command and control.

Preparing Network graphs, deploying config, upgrading code, configuring TACAS/secrets and turning up BGP/links connecting to Core Routers and performing QC before moving the routers into production.

Coordinating with Site technicians, performing hardware, console and cable validations.

Configure, manage, troubleshoot and migrate Azure Networking Infrastructure. (Cloud Platform for Microsoft)

Configuring and troubleshooting network stacks built-on Cisco (Nexus 7k,5k,3k, 65xx, 2921, 3945), Arista - 75x, 72x, 70x series, Dell S6k series Force 10 switches hosted on iOS and Linux platform.

Worked with multiple geographically dispersed teams and assisted DCS for troubleshooting and resolving reported issues with Network hardware and Physical connectivity.

Worked on creation of SOP’s MOP’s and TSG’s for deploying/upgrading/decommissioning routers, switches, load balancers.

Worked on multiple decommissioning projects.

Worked on multiple upgrading entire fleet of f5 Load balancers, Cisco Routers and Juniper Routers. Codes included Cisco (IOS,NX-OS, IOS-XR, XE)/Juniper (JUNOS) and f5 10.x.x/11.x.x codes.

Participated on behalf of Networking in capacity planning for multiple Express route projects

Worked on different tools for fault detection, repair actions, Alerts for management of deployment.

Facebook Prineville, OR

Network Engineer 03/2016 to 11/2016

While working in ENS-Network Ops/DC, our job duties are to maintain a fleet of network devices, circuits between Datacenters and POP sites. Maintaining the fleet requires to monitor, react, respond, troubleshoot and fix the alerts, alarms and issues in various network devices and circuits including but not limited to Cisco, Juniper, Arista switches and routers. It requires regular interaction with ISPs, datacenter techs, third party techs in co-location/POP sites.

Troubleshooting the routing protocols like BGP, OSPF etc. and work with the ISPs and internal teams to resolve the issues.

Troubleshooting the issues related to bundle configurations in Cisco, Juniper, Arista etc devices.

Troubleshoot and repair local and long-haul circuits, working with both internal resources and 3rd party vendors to isolate and resolve cabling issues.

Use internal software, tools, and scripts to configure, monitor, troubleshoot and repair network equipment.

Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects

Creating new RMA requests through OEM vendors for both replacement devices, as well as obtaining technical assistance when troubleshooting devices.

Troubleshooting network link/device hardware/configuration issues, isolating the problem, fixing the problem

Troubleshoot, tracing, loop back testing of links to locate the physical issue.

Install, configure and support large-scale production and corporate network infrastructure including routers, switches, console servers and optical transport equipment.

Troubleshooting problems with optical network infrastructure devices, fiber cables, Optical interfaces (SFPs/ CFPs).

Troubleshoot network hardware and software, working with 3rd party hardware vendors and suppliers on root cause analysis and resolution.

Log management, providing the required logs to principal TAC team members.

Verify capacity, draining traffic, suppressing alarms before replacing; optics, line cards, sup-cards.

Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network.

Tracking, maintaining and updating asset inventory of defective and replacement parts.

Complete ownership and follow-ups to resolve the issues till the task closure.

Teamwork and delegation within the team for the tasks closure.

Issue tracking/ weekly reports/ monthly reports.

Working with client management for any process improvement.

Rockwell Automation

Network Engineer L3 01/2015 to 02/2016

Reverse Knowledge Transfer from client to Data Network data team offshore which covers LAN WAN and Wireless architecture.

Strong working knowledge of Cisco 5508, 4400 wireless controllers (WLCs), Cisco1140, 1250,1260,2600,3600, 3602, 3702Access Points.

Performed Network operation role for Rockwell Automation with a suggested Onsite/Offshore model. Worked on alerts generated by tools for different network devices came as a ticket form lower level team. Worked on Telco related circuit issues along with service provider.

Managing/Maintaining consistent configuration throughout the network, backing up network configuration, performing Router/Switches Hardening and upgrades.

IOS upgrades for Routers/Switches (IOS version and TFTP/SFTP server information provided by Rockwell Automation).

Troubleshoot and verify Network-Data services down issues (Escalate to Cisco for critical services by opening Cisco TAC and following up till closure).

Worked on Infoblox devices used for DNS DHCP and IP address management (IPAM) through using Infoblox.

Configuring wireless Access Points (AP's) and troubleshooting wireless issues. IOS upgrades for Cisco Routers and Switches.

Responsible, along with ROCKWELL AUTOMATION SMEs, to bring up the network in DR site whenever DR is invoked.

Change Management: Raising and performing deployments, configuration changes and new installations via change requests.

Create/updating Network site diagrams using Microsoft Visio.

Work on Telco related circuit issues along with Service Provider.

Work on alerts generated by tools for different network devices.

Work on User reported issues which involves Networks-data involvement.

Urgent Break Fix upgrades / Downgrades (Upgrade plan and checkout to by Change Board Advisory)

Managing IP address environment using Infoblox IPAM.

Configuration back up checks and restore configuration using the same as and when required.

Track Service contract/support using LAMP portal for cisco Networks-Data devices across globe for Rockwell Automations. Provide reporting monthly to relevant team for review.

Environment: LAN, WAN, CISCO, CISCO NEXUS 5K, Wireless, NAC/ACS, RSA, F5 GTM.

Microsoft GNS - Network Escalations

Network Engineer Tier 2/3 07/2010 to 01/2015

Investigation and resolution of 'Incident tickets' escalated by the Microsoft's 'Microsoft Operations team'.

The ticket is created out of Smart's monitoring tool 'InCharge' which monitors around 45000+ networking devices and categories device logs as per predefined priorities.

Investigation and resolution of reactive tickets sourcing from various internal and external customers for varying network and performance related issues.

Code and hot fixes up-gradation on various Cisco routers, switches, Juniper routers, Netscreen firewalls, Tipping Point IPS, Arista switches and F5 load balancers.

Replacement of Layer3 routers (DCR's and AR's), Layer2 switches (L2 aggregates and L2 access switches), Firewalls, IPS and f5 Load balancers in the production environments.

Replacement of Juniper's Routing Engines on platforms like T640 and MX960, Cisco's/Cisco nexus Supervisor (multiple platforms) module and various hard components also includes f5 load balancer, Netscreen firewalls and Tipping Point IPS.

Writing MOP's (Method of Procedure) for TCAB approvals as any configuration changes required for troubleshooting networking devices or replacement of hardware component right from Modules, Supervisors, routing engines, Chassis of various routers/switches, load balancers need an approved MOP in Microsoft environment.

Representing network changes in CAB meetings and ECAB meetings and getting all the changes approved on daily basis, these network changes were then implemented by both offshore and onsite team, the change approval board consists of Microsoft's Network Engineers and architects, Directors and property owners who approve these changes on valid explanations provided.

Coordination and follow-up with vendors including Cisco, Juniper and F5 for out of scope issues and replacement of faulty/underperforming devices and hardware as and when required.

Coordination with various ISP's for connectivity/performance related issue for various inter data center links and links with various external ISP/customer peers.

Coordination and follow-up with various internal customers/teams for various activities on networking devices.

Coordinate with various data center representatives/teams for troubleshooting and hardware replacements, procurement return of RMA materials.

Environment: LAN, WAN, CISCO/Juniper, CISCO NEXUS 3k,5K7k, Arista, Brocade, Broadcom, BIG-IP f5 LTM, Routing, Switching, Break-Fix.

MICROSOFT - MOC/SOC

Network SME /Lead 07/2007 to 07/2010

At SOC we support multiple 120+ properties of Microsoft. Our major properties are Hotmail, Passport, Ad center, BOS, Bing, and Azure etc.

We troubleshoot around 85% -90% of the incidents and escalate 10%-15% to our next level. Our Monitoring tool is InCharge (EMC Smarts) where any problem is reported as an alarm which is then ticketed, assigned the severity and basic troubleshooting done by our Tier 1.5 team and then the ticket is escalated to us.

Responsibilities: Track the activities of the team members on Daily/Hourly/Shift basis.

Point of contact for all Break-Fix/Process oriented issues.

Troubleshooting/Resolving network incident.

Monitoring/Diagnosing of network Incidents on more than 30K networking devices to maintain 99.9% of availability, the network device includes Cisco Router/Switches, Juniper routers, Broadcom, Arista and Brocade switches, f5 LTM and Netscreen firewalls.

Investigating and helping team resolving Low and Medium priority tickets and all Severity tickets from Severity 1 to Severity 5.

Publishing and maintaining periodic reports.

Analyzing incidents and correlate events trend and interpret information.

Quality check on tickets worked by SOC Network team.

Help reviewing TSGs, modify or create new to ensure smooth handling of Operations to resolve more network incidences.

Handling Hi-Priority bridges for outages like core and edge router down, redundancy loss, high latency in the network, high discards in network segment etc.

Handling customers from Asia Pacific to EMEA to US.

Creating vendor cases with vendors (CISCO, F5, CITRIX, JUNIPER, and BROADCOM) and co-coordinating among other teams for RMA and replacement of parts or for providing technical guidance on an issue.

Johnson & Johnson

Help Desk (Network Engineer) 7/2006 to 06/2007

Supporting Johnson & Johnson's Field sales force extranet users & RUA role (Remote user administration) is responsible for enabling Temporary Remote Access for VPN (Cisco ACS) and maintaining the windows user accounts on Citrix (DRA).

Roles and Responsibilities -> RUA (Remote User Admin).

Answer Tier 2 escalation for enabling TRA (Temporary Remote Access) for JnJ VPN and check Windows account status.

Use Cisco ACS for enabling the TRA.

Use Citrix DRA for windows password resets and enabling/disabling accounts.

Responsible for resolving incoming telephone requests for technical assistance.

Resolving connectivity issue to VPN (Dialup, DSL, Wireless and Wi-Fi).

Hardware troubleshooting includes IBM T-4x series Laptops, Printers, & PDA's.

Email: Outlook 2000 and Outlook 2003 connected to Exchange server 2003.

Client specific: Include intranet portals and intranet tools.

Pioneer Online Pvt Ltd

Customer Support (Network Engineer) 10/2004 to 11/2005

Now 'CtrlS Datacenters Ltd' is one of the leading Class B regional ISP in Andhra Pradesh. It provides Internet Services through Leased Lines, Fiber Optic Links and Wireless. Other Services include Web Hosting, Mail, DNS and Domain Registration.

Providing technical support to Leased lines, broadband, web hosting users.

Installing and troubleshooting Modems, Routers and Switches.

Support to VoIP Services (LAN Phones, FXS, FXO, & Dial-up Devices) Monitoring/Troubleshooting of Leased Line (DOT, MLLN, Fiber Optic, and Wireless).

Projects at Pioneer Online Pvt Ltd: Established a Windows 2000 network with ADS for 120 users.

Established Video Conferencing using Polycom cameras.

Established Video surveillance using VIO-GATE 100 server and Sony cameras.

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