Desktop Support Engineer

CHEELAPOGU KIRAN KUMAR

Mobile :960-***-****/949-***-****

Mail : ********************@*****.***

OBJECTIVE

To obtain a position as a Desktop Support Engineer with Atech utilizing software,hardware and trouble shooting experience in order to provide the company with a solid IT support .

EDUCATIONAL QUALIFICATION

I have completed B.Sc(MPC) in the year of 2017 in S.G.S arts & science college,SV university,Tirupathi,AP.

I have completed 12th (MPC) in the year of 2012 in A.P.S.W.R School & college,Naidupeta,Nellore,AP.

I have completed S.S.C in the year of 2010 in Z.P.P School,Chunchulur,Nellore,AP.

WORKING EXPERIENCE

Working at ADECCO India Pvt Ltd as Onsite Support Engineer from

Nov 2,2017 to till present.

TECHNICAL SUPPORT SKILLS

Operating System : Windows XP,Windows 7, Windows 8,Windows 10.

Applications : Microsoft Office 2007,2010(Word,Excel,Powerpoint,Outlook)

Assembling and troubleshooting of hardware devices .

Microsoft Outlook configuration, backup, restore and troubleshooting.

Install of Microsoft Windows series (Windows 7,8 & 10)

Printers and scanners installation and troubleshooting .

Basic networking,Configuration of TCP/IP Setting.

Cabling and LAN troubleshooting.

ROLES AND RESPONSIBILITIES

Laptop & Desktop installation

Performing Blancco for both laptops and desktops De-commissioned HDD .

Trubleshooting,assembling and dissembling of hardware devices .

Supporting the following technologies :

oMS office,Word,Powerpoint,excel,Internet explorer .

oMigration of systems,Maintenance and Data backup from share path .

oAssisgning static Ip for desktop and printers .

oConfiguring local & network printer .

oCo-ordinating with vendors (IT hardware) in case of hardware failure for the replacement of the defective spares .

PERSONAL DETAILS :

Father’s Name : Cheelapogu Narasaiah

Date of Birth : 15-06-1995

Nationality : Indian

Languages Known : Telugu,English,Kannada and Tamil .

Martial Status : Single

Hobbies : Listening music and playing cricket.

Strengths : Self –Motivated, Willing to learn new things,responsible and patience

to solve issues.

DECLARATION

I declare that the above facts given by me are true to the best of my knowledge and belief

Date :

Place : Cheelapogu Kiran Kumar

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