LAN Analyst
Resume:
CHRISTOFFER MILES
***** *. **** **. *. Owasso, OK 74055 918-***-**** *********@*****.***
OBJECTIVE
I am looking for a challenging and rewarding position where I can grow within the organization and find room for advancement.
COMPUTER SKILLS
·Troubleshooting a variety of computer issues and in-house applications
·Knowledgeable of coding through visual basic and Java
·Experience with VMware
·Command prompt experience
·Active Directory
EXPERIENCE
November 2018-
Present
August 2016- November 2018
Lan Analyst, City of Tulsa
Installs PC’s, peripherals, software and modifications to software as necessary
Analyzes, evaluates, designs, and maintains various microcomputer data processing systems and applications
Analyzes technical responsibilities of users to assure effective data systems support for operational information concerns
Evaluates and recommends hardware and software upgrades for departments
Conducts studies and assists in defining department data processing needs and capabilities
Analyzes and determines the most appropriate methods to correct hardware and software problems
Systems Technician ll, City of Tulsa
Provide technical support to end users over phone or remotely
Research, identify, and troubleshoot issues to get end users back to working condition
Work with a variety of applications and machines, i.e. tablets, computer towers, and phones
March 2013-August 2016
Warehouse, Party Pro Rents
My responsibilities include customer service, whether it be dealing with customers directly or through phone calls
Repairing damaged equipment such as tables, tents, or chairs
Used a software-based program called point of rental to look up customers transactions, customer information, rentals, or inventory
EDUCATION
OSU-IT Bachelor of Technology - IT Cybersecurity & Digital Forensics September 2020
OSU-IT Associate in Applied Science in Information Technology 2018
ITT TECH Associate in Science in Information Technology 2016
Certifications Network Security Expert (NSE) 1 and 2
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