HIGHLIGHTS OF QUALIFICATIONS
Positive communication skills and work ethics that allow me to attract repeat customers.
Doubled the sales in Electronics for Walmart in 3 months by myself.
Over 18 years of in the IT industry with a passion for learning new technologies and skills.
Fast and accurate troubleshooting of IT problems in person, by phone, or the internet; mentoring people at the same time.
A great team-player who also independent, hard working, self-disciplined, and bondable.
ICT Ballad Consulting Group 2020
CompTIA Linux+ 2012
CompTIA Server+ 2007
CompTIA Network+ 2004
CompTIA A+ 2003
Strathcona Career Technology Institute 2002
Grant MacEwan Community College General Studies 1995
CERTIFICATES / TRAINING
Security / Cybersecurity
Basics; Network Security; Compliance and Operational Security
Threats and Vulnerabilities; Cryptography; Application Data and Host Security; Access Control and Identity Management
Identifying PII; Phishing and Whaling; Malware Explained; Social Engineering; Security for Cloud Services
IT Security Core Concepts
Windows Server 2016
DNS; High Availability; File and Storage Services
Configuring Hyper-V; Configuring Virtual Machine Manager
Implementing Group Policy
Managing Privileged Identities
Implementing Workload Specific Security; Network Infrastructure; Advanced Networking Features
Install/configure AD; AD Enterprise Infrastructure
Windows Server 2012 / 2012 R2
Install, Configure, and AD; Create and Manage Group Policy
Configure Advanced Network Services, File and Storage Solutions
Basic Microsoft Services
Project Management Foundations (2016)
Essential Commands (Ubuntu)
PowerShell 5 Essential Training
Testing with Internet Explorer and Virtualbox
SharePoint 2013 Essential Training
IT Service Desk Management Fundamentals
Up-to-date on security with alerts from US-CERT, Homeland Security, and Physorg.com.
Accomplished in using and maintaining various Linux file structures.
Skilled in using Acronis True Image and familiar with the Linux dd command for imaging.
Competent in crimping/testing of RJ45 UTP. Knowledgeable in fibre optics, Cat 7, Cat 8, cable testers, and using punch down tools.
Comfortable using hardware/software RAID, GFS tape backup, and cloud software.
Experienced using the open-source Raspberry PI; familiar with the Arduino. Basic soldering skills.
Leduc Region Community Connection Centre
Best Buy South Edmonton Common
November 2016 – December 2016
Active Tech Electronics Edmonton, AB
April 2014 - August 2015
CPR Cell Phone Repair Leduc, AB
June 2013 - December 2013
DB Hi-Tech Services Leduc, AB
February 2008 – October 2012