Sales Engineer

Ramya Ganipineni

email: **********.****@*****.***

Contact No: +1-732-***-****

Experience Summary

Over 6 Years of Experience as Senior Software Testing / Quality Assurance Engineer in Telecom and Ecommerce Domain Testing, Functional Testing, Automation/Manual Testing & Agile Testing with major US telecom client (AT&T) on Enterprise Application.

Highly Automation Oriented and strong programming hands on experience of JAVA, SQL and automation using TestNG, JUnit frameworks with automation libraries like Selenium and Appium

Exposure in authoring test documents, managing the quality assurance program in the organization, completing metrics data collection and calculation for the process

Possess knowledge in determining operational feasibility by defining the problem, analyzing requirements, and assessing proposed solutions

Proficiently worked on projects of various lengths and complexity, and achieved proficiency in exhaustive automation & manual testing; consistently delivered high quality of work

Involved in all phases of Software Development Life Cycle with major emphasis in Testing phase

An effective communicator with analytical, planning, problem-solving and time management skills

Strong Working Knowledge on Accessibility Testing using NVDA tool on Web and using Talk back on iOS and Android devices.

Strong working knowledge in testing processes like Waterfall, Agile and Scaled Agile Framework (SAFe).

Experienced in Salesforce as a backend testing.

Experienced in OSS/BSS Testing.

Major strength is familiarity with multiple software systems, tools and the ability to grasp new concepts, technologies, adapt the new environments & utilize them in a productive manner.

Strong knowledge in preparing the various testing artifacts like Test Plan, Test case, Test script, Test suite and Test data

Education

Degree

University

Year of Passing

MCA (Mater of computer Applications)

Jawaharlal Nehru Technological University, Kakinada

2012

Experience

Organization

Designation

Duration

Laksan Technologies. (Client AT&T and Verizon)

Automation Test Engineer

01/2018-Till Date

Tech Mahindra Americas Inc. (Client:- AT & T)

Sr. Quality Test Engineer

07/2014-01/2018

Technical Skills

Selenium WebDriver with Java, Mobile Application Testing, Selenium Grid, Perfecto Mobile, BDD using Cucumber, Appium, Eclipse IDE, JUnit / TestNG, Maven, SOAP UI, Jenkins, Postman, Toad for Oracle, HP ALM, SQL, Rally-Dev, JMeter, Blazemeter, HP Fortify & WebIsnpect

Certifications

Certified SAFe 4 Agilest, Automation engineer Basic Certification

Projects Profile

1.

Project Name: Visible

Client

Verizon

Role

Tech Lead

Organization

Laksan Technologies.

Duration

(10/2019) – Till Date

Team Size: 50

Project: Visible

Module: E-Commerce

Environment

(with skill versions)

Software

Languages: Java, XML, HTML

Tools: JIRA, QTP, Selenium, Appium, BDD, PostMan, SOAPUI, Jenkins, SonarQube, JMeter, Blazemeter, HP WebInspect/Fortify, Sales force (Velocity).

O/S: Windows 7/X, IOS for iPad, Android

Project Description

Visible is an E-commerce application to selling Sim and devices along with visible network. Fundamentally change the way of consumers get and pay for and manage their phone service

Contribution

Onsite Lead, Coordinator and Single point of Contact for my Visible Product .

Played the role of Test Lead in Agile as well as Scaled Agile Framework (SAFe) Projects since last 4 years.

Raise & Track Execution defect in Jira and test.io (production tickets) with sufficient details. Ensured successful co-ordination with the offshore/onsite team and product owners.

Follow up with application teams in order to resolve the defects.

Plan successful deliveries within the estimated time bandwidths.

API testing using POSTMAN or SOAP UI.

Backend testing using Salesforce (Velocity).

Developed Automation Framework using Java with automation libraries Selenium WebDriver and Appium for Progression and Regression Testing for both Web and Mobile based application

Understanding Business Requirement and Functional Design Specification Document.

Test Planning, Test Case Detailing & Test Case Execution for each release.

System Testing, Integration Testing & Regression Testing.

Played Active Role in completing Backend/API Testing.

Coordinating with developers at offshore and onsite to resolve issues and getting defects fixed.

Publish the Daily status Reports and execution status.

2.

Project Name: TB-Test-Sales-Apps

Client

AT&T

Role

Tech Lead

Organization

Laksan Technologies.

Duration

(01/2018) – (10/2019)

Team Size: 40

Project: TB-Test-Sales-Apps

Module: Sales service Delivery Framework

Environment

(with skill versions)

Software

Languages: Java, XML, HTML

Tools: Quality Center, Rally, TDP, Agile Craft, QTP, Selenium, Appium, BDD, PostMan, SOAPUI, Jenkins, SonarQube, JMeter, Blazemeter, HP WebInspect/Fortify

O/S: Windows 7/X, IOS for iPad

Project Description

SSDF means, Sales Service Delivery Framework, it is one of the many applications in the ATT Sales Product suite. Applications primary function is to generate contract document, provide product catalog, pricing and discount data to supported front facing applications which interact with SSDF.

Contribution

Onsite Lead, Coordinator and Single point of Contact for my Product.

Played the role of Test Lead in Agile as well as Scaled Agile Framework (SAFe) Projects since last 3 years.

Raise & Track Execution defect in Rally & TDP, Agile Craft with sufficient details. Ensured successful co-ordination with the offshore/onsite team.

Follow up with application teams in order to resolve the defects.

Plan successful deliveries within the estimated time bandwidths.

API testing using POSTMAN or SOAP UI.

Backend testing using SQL Data Base.

Developed Automation Framework using Java with automation libraries Selenium WebDriver and Appium for Progression and Regression Testing for both Web and Mobile based application

Understanding Business Requirement and Functional Design Specification Document.

Test Planning, Test Case Detailing & Test Case Execution for each release.

System Testing, Integration Testing & Regression Testing.

Played Active Role in completing Backend/API Testing.

Coordinating with developers at offshore and onsite to resolve issues and getting defects fixed.

Publish the Daily status Reports and execution status.

3.

Project Name : TB-Test-Sales-Apps

Client

AT&T

Role

Team Lead

Organization

Tech Mahindra Americas Inc.

Duration

(05/2016) – (01/2018)

Team Size : 68

Project : TB-Test-Sales-Apps

Module : Sales Express

Environment

(with skill versions)

Software

Languages: Java, XML, HTML

Tools: Quality Center, Rally, TDP, Rally, QTP, Selenium, Appium, BDD, Jenkins, SonarQube, JMeter, Blazemeter, HP WebInspect/Fortify

O/S: Windows 7/X, IOS for iPad

Project Description

Sales Express, one of the highly visible and business critical applications of AT&T. It is used to sell products like MISE, Gamma – SDN over Ethernet to potential customers. Customers can go through the entire process from the iPad Application Sales Express. Also, contract can be digitally signed; this reduces the time to market. It has been a highly successful application for AT&T by significantly reducing sales time and adding up to the customer satisfaction. Sales Express interacts with highly complicated and most used contracting systems to get the contracts and customer details and to exchange status at various processing stages. Sales Express has undergone consistent set of enhancement and maintenance releases.

Contribution

Onsite Lead, Coordinator and Single point of Contact for my Product.

Played the role of Test Lead in Agile as well as Scaled Agile Framework (SAFe) Projects since last 2 years.

Involved in writing test cases for the System Testing

Developed/reviewed all test documentation consisting of Test estimation, system test plans, test cases, test strategies, environment plans for sprint level testing, system test and Release testing, release scope on the monthly releases and QA metrics reports. Managed a huge team of onsite/offshore resources for test execution, TDM and all other QA testing activities .

Designed automation test cases by using java, TestNG, maven and selenium web driver.

Used Selenium Grid to run test cases in multiple browsers and Platforms.

Implemented POM (Page Object Model) automation framework using JAVA, Selenium Web driver and Cucumber.

Used agile methodology with Scrum Process.

Used BDD framework with Cucumber, Java and created future files with scenario and scenario outline files.

Experienced in load and performance testing tool JMeter.

Following-up with developers as to the status of JIRAs and ensuring that the issues are resolved.

Used Java language and TestNG framework for scripting.

Worked on static and dynamic objects using XPath and DOM.

Tested REST services using Postman, Groovy Script to test the services.

Log defects using JIRA application and communicate the defect status updates to the responsible analysis and implementation teams.

Performed Smoke, Functionality, Integration, System, Regression tests based on Analysis, and understanding of the requirements, non-functional specifications, and end-user needs.

Used code cloud as code repository and Code Collaborator to manage code reviews

Managed Code reviews using code cloud as code repository and code collaborator.

Used Agile craft for Test Case management, Test Case executions, Defect Tracking and Reporting Test progress to the Project management teams.

Involved in writing SQL queries for backend/ETL testing.

Prepared manual and functional test cases on mobile and web applications as per requirement.

Participated in Weekly Status meetings with project manager, Business Analyst, Developers and other team members.

Used eclipse, IDE,and TESTNG framework to develop test code in java language.

used VDI's to run test suite while maintenance.

4.

Project Name : Care Assurance Portal

Client

AT&T

Role

Software Test Engineer

Organization

Tech Mahindra, India

Duration

(07/2014) – (05/2016)

Team Size

Project : 30

Module : CAP(care Assurance Portal)

Environment

(with skill versions)

Software

Languages: Unix, Linux

Database : Oracle 11g,Toad, SQL Developer

Tools: HP- ALM, HP – QC

O/S: Windows XP, Windows 7

Project Description

UVerse Care Portal (UCP) - The U-Verse Care Portal is targeted as a single portal to seamlessly integrate Work Flow Agent GUI and other systems, tools and utilities access in a consistent and intelligent manner. The goal is to show the agent exactly what they need, when they need it, with a consistent look and feel across all accessed applications. The purpose of this project is to provide a single source U-verse Field Operations Portal for the technicians to perform the installation and repair of the U-verse, and U-verse return tickets through the Care Assurance Portal (CAP). There are three user roles like Admin, Manager and Technician. This UFO interacts with different interfaces like EDGE, ISAAC and GCAS. UFO Portal provides easy access to various tools & port lets which helps in troubleshooting the customer problems quickly. Manage AT&T Uverse tickets conveniently anytime, anywhere via I PAD. Improve productivity. Improve the speed and accuracy for resolving the U-verse.

Contribution

Testing – Regression Testing, Functional Testing & Progression Testing.

Writing test cases in HP ALM, Internal & External review of Test Cases.

End to End knowledge on OMS (Order Management System) for Amdocs Enabler Billing System.

Analyzing CRs in every release and circulate the related changes impacted by CR to the team.

Defect Tracking (Defect raising, Retesting, Closing).

Maintaining Execution Status report & Issues log for particular Functional Requirements.

Review the High-level scenarios and added comments for those scenarios in review logs and maintained review logs.

Prepared Test Data and executed the Test Cases and updated the same in Quality Center.

Defect free deliveries of all the minor and major releases and met 100% SLA compliance.

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