Sales Manager

KEYANTE SYKES

**** ****** ******** ****** ******, AL 35212 • C. 205-***-**** •*******.*.*****@*****.*** LinkedIn: https://www.linkedin.com/in/keyantesykes/ SENIOR ACCOUNT MANAGER & FINANCIAL ANALYST

DATA ANALYSIS FINANCIAL MANAGEMENT FULFILLMENT OPERATIONS MANAGEMENT Driven, highly accomplished, and customer-centric professional with extensive experience and proficiency in account management, financial analysis, and operations with a specialty in handling, suggesting, and rendering account management and financial management services to clients in fast-paced environments. Strong leadership skills with strong attention to detail to manage projects from conception to completion while converting data into meaningful insights. Analytical and strategic thinker with a proven track record in the areas of financing and operational development such as cash flow analysis, business planning, and managerial finance. Excellent communication skills, and written skills able to convey vital information to clients, and make profitable relationships with people at all levels of an organization. Equipped with an excellent work ethic, a strong sense of responsibility, and a commendable track record of dependability through well-built organizational skills. CORE COMPETENCIES

● Account Management & Auditing

● Root Cause Analysis

● Cost Reporting & Cost Reduction

● Client & Contract Negotiations

● Strategic Analysis & Tactical Planning

● Practical Accounting & Mathematics

● Data Reporting & Data Integrity

● Information Technology

● Financial Needs Analysis

● Oral & Written Communication

● Financial Management & Budgeting

● Problem Solving & Conflict Management

PROFESSIONAL EXPERIENCE

Account Executive (AED) Capital Equipment 11/2019

– Present

Aramark Birmingham, AL

Serves as a strategic leader for achieving quarterly and annual sales plans by securing new client appointments and successfully building a continuous sales pipeline to prospect for new customers. Became advanced in improving metrics and models by collecting data and maintaining reports to capitalize on sales opportunities. Conduct in-depth financial analysis and client intelligence before the first appointment to meet client needs, and drive close rates. Accomplishments:

● Design and develop a comprehensive territory-specific growth plan leading to an increase of $5,700 weekly volume of operational product to seven routes.

● Significantly exceeds expected quarterly goals by 111% by progressively reaching out to prospective clients to secure their business and follow-up client meetings to complete the sales process.

● Met client deadlines and deliverables while maximizing sales opportunities in compliance with established sales goals. Senior Account Manager 04/2019 – 11/2019

Kyocera Document Solutions Birmingham, AL

Served as a high impact leader and senior account manager charged in developing and implementing strategic plans to grow accounts, strengthen client relationships, identify new business opportunities, and coordinate with internal teams to deliver on client expectations and cultivate a committed client base. Provided direct support and motivated sales teams by facilitating staff planning activities to improve their performance and reach targets and sales metrics. Accomplishments:

● Became instrumental in closing the Medical Advocacy and Outreach account resulting in achieving 85% of the annual quota.

● Exceeded established SAAS annual quota by 165% through setting quantitative sales targets to reach specific performance results.

Senior Account Manager 04/2017 – 04/2019

Xerox Corporation Kent, WA

Developed new business opportunities with existing and new clients by promoting company products and services to key business leaders and decision-makers. Provided direct leadership in on-boarding new clients and provided customer service to assigned customer accounts. Improved customer satisfaction by improving responsiveness and delivering on customer needs. Collaborated with operational leaders and trained account managers across many different business functions to drive sales, improve cost savings, and efficiency.

Accomplishments:

● Increased revenue-earning within the Seattle Federal Way Territory from $200,000 to $1+ million increasing the Microsoft Account by $900,000.

● Selected for the “Top Sales Producer Award” 3 times for outstanding sales performance for July 2017, September 2017, and January 2018 achieving up to 400% of quota.

● Received the “Annual Xerox President’s Club Award” in 2018 for demonstrating consistent passion in leadership, integrity, and influence among peers.

● Nominated and won the “Annual Xerox President’s Club Award” in 2017.

● 220% to plan on SAAS annual quota-2018.

● 135% to plan on SAAS Q1-2019.

Technology Consultant 04/2016 – 04/2017

Ricoh Electronics Company Olympia,WA

Served as a top technology consultant responsible for developing and scoping initiatives that support customer's goals and technical needs. Implements a thorough consultative and collaborative approach with customer decision-makers and IT groups. Strategically coordinates, facilitates, and consults with various departments on information systems, communications, and other initiatives. Acted as a subject matter expert in identifying emerging technologies and how those technologies can be leveraged by customers to support future business needs.

Accomplishments:

● Became the “Annual Sales Rookie of the Year Award” winner in 2016 for exceptional sales generation in the Tacoma-Fife Area.

● Quarterly Top Sales Producer Award - 3rd Quarter 2016.

● Monthly Top Sales Producer Award - October 2016.

● 109% to plan on SAAS quota for Q2, Q3, Q4 2016.

● 176% to plan on SAAS quota for Q1 2017.

MILITARY EXPERIENCE

Specialist (E-4) Honorable Discharge 02/2013 -04/2016 United States Army

• Achieved a Specialist (E-4) Rank

EDUCATION

Bachelor of Arts in Business and Entrepreneurship, 2017 – 2021 Ashford University, San Diego, CA

COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint, Access Outlook), Salesforce, SQL

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