Executive Assistant Social Media

Katerina Netsvetayeva Executive Assistant

************@*****.*** linkedin.com/in/knetsvetayeva/ 415-***-**** Burlingame, CA 94010

Experienced professional with proven success aiding corporate leaders and teams in technical sales, high technology, and healthcare innovation lab environments. Strong ability to manage projects from concept to completion ensuring on-time, on-budget, and on-target results. Highly adept at developing and implementing processes and procedures that enhance business operations. Bilingual in English and Russian. Areas of Expertise include:

Strategic Planning and Analysis

Team Building and Leadership

Process Improvements

Program and Project Management

Staff Training and Development

Issue Resolution

Administrative Activities

Special Event Planning

Social Media

Professional Experience

AUTODESK San Francisco, CA 2020

Executive Assistant

Supported four sales executives and teams of 20+ individual contributors. Arranged calendars for internal and external meetings. Prepared expense reports. Attended cross-functional meetings and drafted detailed notes with comprehensive action items. Maximized internal request procedures, communicated and enforced compliance. Organized and sustained team mailing lists and folders. Created detailed team organizational charts. Edited and distributed recordings, and made sure all questions were addressed, compiled, and distributed to participants. Worked across global time zones to arrange virtual events and daily meetings. Helped orientate new employees including ordering supplies, setting up of equipment and running introductory team meetings.

Key Accomplishments:

●Supported newly promoted manager saving 10 hours each week or roughly $3,200.

●Served as technical lead and manager of mid-year business review on Zoom with 200 participants and 12 presenters.

●Upgraded morale and helped build stronger relationships between business development representatives and managers resulting in more trust and smoother flowing sales process.

●Monitored and followed up on deliverables of action items from teams resulting in smooth workflow and deadlines being hit on target.

●Organized internal and customer facing demonstrations of software resulting in customer retention and engagement and higher account sales at risk of churn.

HOPELAB San Francisco, CA 2017-2020

Executive Assistant

Aided two vice presidents, director, and senior director of strategy, design, and research. Arranged complex domestic and international travel. Supported on-the-go changes and requests. Guided daily heavy calendaring. Facilitated conference attendance, public speaking engagements, interview scheduling, and company events. Sustained relationships with building management including communication about HVAC support, janitorial requests, vendor insurance, and after hours service add-ons. Spearheaded and hosted weekly in-office events for clients including designing and sending.

Key Accomplishments:

●Reduced expenses by 15% by preserving and forging close relationships with local caterers and negotiating loyalty program obtaining one free monthly catering resulting in $12,000 in free food in 2 years.

●Planned open house and Christmas party and flower team buildings securing lower fees.

●Recruited staff to join bocce league team resulting in more trust and bond between employees fostering into smooth working relationships.

●Encouraged to volunteer and donate money at CEO of Year awards gala with proceeds going to Larkin street youth homeless shelter.

●Organized open house hosting 200 people bringing brand awareness to different level.

●Negotiated lower rate for event staff during open house saving $400 per hour and $2,400 overall.

●Ended $500 under budget with best VR service in city for Christmas party resulting in bigger employee gift budget.

●Earned Great Collaborator Award for unforgettable board meeting day and open house with three other EAs.

●Trained and managed temporary employee resulting in improved productivity and more focus time for vice president of research.

●Designed filing system in Google Drive for executive assistant team standardizing processes and easy access to important resources available to employees.

TRUCKER PATH Mountain View, CA 2015-2017

Executive Assistant/Office Manager

Helped CEO and vice president of sales with daily calendaring, arranging domestic, and international travel, expense reports, email filtering, drafting emails, meeting note taking, and conference call set up. Prepared and arranged speaking events for CEO, 45-person annual team retreats (Cancun and Bali), monthly team buildings, yearly holiday parties, and birthday acknowledgments. Led Austin and Mountain View offices (daily lunches, snack ordering, catering, office supplies, first point of contact at office), and connected with all vendors for U.S. offices. Devised social media content on Facebook page for six months with great results. Took part in additional random projects at launch across departments.

Key Accomplishments:

●Recruited and interviewed 50 people.

●Helped create brand awareness, took pictures of trucks, created funny memes to post of Facebook, and participated in 35 trucker groups to promote application securing about 700 new monthly users.

●Organized and directed logistics for 300-person speaking event by CEO resulting in additional interviews and brand recognition in Bay Area helping attract new round of funding.

●Finished $2,500 under budget in setting up annual team build in Bali.

GARAGE ONE SUBARU Mountain View/Campbell-CA 2013-2015

Service Advisor/Shop Manager

Oversaw daily office needs including vendors, supplies, snacks, and accounts payable aided by three technicians. Trained and helped orientate new service advisor.

Key Accomplishments:

●Distributed marketing materials securing 15% in new monthly business for first 6 months combined with social media resulting in $100K in first year.

●Sold $30K in weekly and $120k in monthly auto service income.

●Restored 30% of lost customers.

Education & Training

Bachelor of Science in Psychology and Social Action

PALO ALTO UNIVERSITY Palo Alto, CA 2012

General Education and Psychology Coursework

FOOTHILL COLLEGE Los Altos Hills, CA 2009

Executive Assistant Certificate, University of California Santa Cruz, Extension (In Progress)

Vegas EA Conference, 2018

Managing Angry Customers Training, 2013

Technology Skills

Google Apps, Expensify, Slack, Skype, MS Office, SharePoint, QuickBooks, Basecamp, Lattice, Gorilla, Concur, Copper, TeamGantt, Teams, Zoom, Office 365

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