Front Office Executive

CURRICULUM VITA

ATUL RAWAT

Contact No.: +91-902*******

Email Id: *************@*****.***

Career Objective

To make best use of my acquired knowledge & skills with an opportunity to improve on the same and contribute the growth and development of the organization.

Professional Summary

Skilled Front Office Executive in Sayaji with 10.2 years of experience and have outstanding multitasking abilities of managing facilities, front desk and office administration.

Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.

Hands on experience of working with tools like, IDS Next 6.5 and

Le-Host.

Well adverse in F&B Services and Front Office operations.

Having work experience of barbeque nation Restaurant as a good team player.

Experience of taking Daily Stand-Up Meetings and Auditing.

Experience of managing 244 rooms Inventory, IN room Dining, In-charges in Sayaji.

Trainings and Skills

Done industrial training for 22 weeks at Sayaji, Pune.

Familiar with all MS Office applications including Word and Excel.

Key Responsible Areas

Sr. Butler at Sayaji, Pune. Feb. 2010 – Sep. 2015.

Handle entire floor which consists of 26 rooms.(total no of room 244)

Taking in room check in as well as check out’s.

Taking food orders of rooms as well as delivering the order on time.

Giving personalize service to the guest & making them comfortable.

Giving all the information related to the hotel to the guest, and pass on also the basic city information.

Maintaining guest profile.

Taking briefings.

Arrangement the training program for new joining staff and proper induction.

Responsible of pantry inventory, which includes inventory of smoke as well as liqueur.

Arranging travel plan for guest.

Sr. Front Office Executive at Sayaji, Pune. Sep 2015 – March 2020

Maintained and updated of taking guest check in as well as check out’s.

Responsible of taking bookings and Gust dealing.

Responded of guest complaints in a professional manner.

Keeping the database of attendance and leave records.

Managing courier services, mail, postal and Xerox.

Coordinated with other staffing departments to ensure solid guest relations which leads to achieve GSI.

Maintained an updated inventory of front office supplies.

Updated monthly calendar of hotel events and special promotions.

Personal Skills

Hardworking and honest towards organization.

Adaptable & Punctuality.

Enthusiastic and a good Team Player.

Detail Oriented and a quick learner.

Good verbal and written communication skills.

Interested in Watching Videos and Playing Cricket.

Qualification

Completed Diploma in hospitality & hotel administration from Indraprastha Nehru Academy, Dehradun.

SSC from CBSE Board Kotdwara, Uttrakhand.

HSC from Uttrakhand Board, Kotdwara, Uttrakhand.

Languages Knowledge

English

Hindi

Self-Profile

Date of Birth: - 25/11/1988

Marital status: - Married

Nationality: - Indian

Sex: - Male

Religion: - Hindu

Address:

S/O: - SHRI DEVI SINGH RAWAT

VILLA: - PADAMPUR SUKHRO NEAR DEVI MANDIR KOTDWAR

DIST: - PAURI GHARWAL (UTTRAKHAND)

PIN: - 246149

I would welcome the opportunity to discuss, how my knowledge and ability could be used in your organization.

I hereby confirm that information given here is complete and true to the best of my knowledge.

Date: ATUL RAWAT

Contact this candidate