Manager Customer Service
Resume:
Marcus Moore
Concord, NC *****
adixwc@r.postjobfree.com
Professional Summary
Experienced professional with HTML5 & CSS3 to build websites. Obtaining a bachelor’s degree in application and web development to pursue my professional goal of building applications and websites. Very experienced in customer service and communication with clientele. Demonstrated ability to deescalate situations in an efficient manner.
Skills
Web Programming
HTML5, PHP, C++, C#
Application Development Database Administrator
Customer Service
Microsoft Office
Interpersonal Skills
Peer Support
Education
BS Computer Science (Software and Mobile Applications Development)
Independence University - Graduating 2021
AA Liberal Arts
Clinton Junior College - Graduated 2010
Certifications
Certified Peer Support Specialist
Work Experience
Cashier/Fries (current)
Wendy’s-Concord, NC 4/19 – Present
Taking customers order
Coordinating customer’s orders
Dropping fries and having them ready
Cook
Popeyes-Concord, NC 8/14 - 10/15
•Multitasking and prioritizing orders for customers
•Cleaned store and parking lot to provide a sanitary environment
•Utilized interpersonal communication skills for customer service satisfaction
Box Handler (Summer Job)
Smurfit-Stone Boxing Co.-Lexington, NC 5/10 - 8/10
•Stacked Boxes out of machine
•Sealed boxes on assembly line
Cashier (Summer Job)
Dollar Tree-Lexington, NC 5/09 - 8/09
•Provided customer service through strong, written and verbal communication
•Utilized attention to detail to return misplaced items, clean and organize sales floor
•Maintained cash register and client confidentiality through all transactions
House Manager/Peer Support Specialist
Bradley-Reid Corporation 3/20 – Present
Take notes everyday on how the day went
Make sure the residents sign out and sign in when they come and go
Make rounds in the morning and night
Make sure the inmates don’t bring drugs in, if so report it to the general manager
Make sure residents do chores
Make sure residents tell the general manager what they want on the grocery list, if not conduct it myself
Make sure residents rooms are clean
Contact this candidate