SYED ALI
Phone: +1-647-***-****, Email: adixtw@r.postjobfree.com, Status: Citizen, City: Toronto
Canada, LinkedIn Profile: https://www.linkedin.com/in/syed-ali-5a442b4b/ Cloud (AWS & Azure) certified professional having more than 10 years of professional experience of gathering business requirements, cost assessment and savings, designing and managing IT services and Data-Centre operations across multiple platforms (AWS, Azure, Windows, Linux, VMware, Citrix, MobileIron iOS MDM, and BlackBerry Infrastructure). Three years of experience leading support teams. Proven ability of technical communication with business clients and vendors. Well versed with ITILv3 and Agile (Kanban/Scrum) best practices. Experienced in collaborating and working with distributed teams in IT Projects IT Skills
Certifications: AWS Solutions Architect, AWS Security Specialty, Azure Architecture Design (AZ-301), TOGAF 9.2, PMI-ACP, CGEIT (In progress) AWS: EC2, S3, AutoScaling, Route53, VPC, RDS, IAM, Cloudfront, DLM, Cloudwatch, Fargate, WAF, SSM, Cloudtrail, Directory Services, Workspaces, Workdocs, Lambda, Guardduty, KMS, EBS, Inspector, Config, Organization, Codecommit, Codedeploy, ELB, Cloudformation, Trusted Advisor, ECS, Fargate, AWS CLI Azure: Subscription, Resource Group, Resource Manager Template, VM, Storage Account, RBAC, App Service, SQL DB, Security Centre, Azure Monitor, Load Balancer, Audit Log, AKS, ACS, Azure Networking, Site2Site VPN, Seuritygroups, Billing, Azure CLI Other Skills: MS SQL 08/12/16, MySQL, MongoDB, EMC VNX 5200, Netapp FAS 8200, Redhat 6/7, Centos, Windows Server 2008/12/16/19, MobileIron MDM, BES, VMWare 5.5/6, Citrix Xenapp 6.5, NetScaler ADC, MuleSoft, Cisco 2900/3200 router/switch, F5, A10, ASA 5500, Active Directory, Office365, Dell PowerEdge, HP Proliant, SunFire, IIS 7/8, Apache/Tomcat, Nginx, Orion, Nagios, Newrelic, Cacti, Prometheus, Splunk, Wireshark, NMAP, IOmeter, JMeter, OpenSSL, Duo MFA, Moveit Central, Remedy, ServiceNow, Jira/Confluence, Terraform, Docker, Ansible, Git, Cloudcheckr, Flexera, RFP/RFQ, PCI- DSS, ISO 27001
Education
MS Communication Systems Engineering (Sept 2010 to Sept 2013) BS Computer Systems Engineering (Sept 2006 to Sept 2010) Publication
Cell Edge Detection Based Interference Avoidance Scheme for Closed Mode 4G Femtocells IEEE Paper published in the proceedings of 12th Wireless and Telecom Symposium, Phoenix USA, 2013
Experience
Team Lead - AWS Support at Softchoice, Canada (June 2020-Dec 2020)
Gathered business requirements from customers for applications migration/setup on AWS
Led a small AWS support team, assigned change requests and tasks to the team, had bi- weekly one-on-one meetings, scheduled on-call duties, and checked the ticket quality
Participated in weekly CAB meetings and customer Ops calls to keep the customers updated on current projects
Worked with customers on initiatives like tagging, billing, cost reduction, security and vulnerability assessments
Ensured that the customer environments are highly secured, highly available, data redundant, DR ready, and cost controlled
Worked with project and sales teams to on-board the customer successfully
Setup multi-account setups using AWS Control Tower for setting up Governance
Assisted AWS migrations using SMS/DMS/snowball/volume gateway/cloudendure
Worked to continuously improve the work quality by getting customer feedback Team Lead - Systems Integrator at Mackenzie Investments, Canada (July 2018-May 2020)
Designing and implementing highly available, secure, redundant, and cost-effective AWS cloud solutions for the Business teams using AWS services like EC2, ELB, WAF, VPC, IAM, S3, Directory Services, VPN, Workspaces, DLM, KMS, SSM patch management, Inspector, Guardduty, WAF, Shield, Macie, and Trusted Advisor
Gathering business requirements for applications migration/setup on AWS
Acted as a trusted advisor for AWS cost savings. Helped a business team to save 30% of cost
Led a team of five SI’s. Assigned Project and BAU jira items, had bi-weekly one-on-one meetings to assess their performance, and worked on performance appraisals
Securing the Cloud application infrastructure by following best security practices using IAM policies, S3 policies, AWS Organizations, VPN, NACL, EC2/ELB Securitygroups,WAF, Shield, Inspector, config, cloudtrail, cloudwatch rules, Inspector, SNS, Guardduty, data encryption in transit and at rest
Monitoring Security alerts from Cloudwatch and working on resolving those issues
Integrating on-premise IBM ISAM with AWS console using SAML Idp
Working with internal auditors to provide the required compliance/security evidences
Integrating vendor data feeds with business systems for trading data analysis, transformations and reconciliation using Moveit Central/DMZ
Organizing requirement gathering meetings with business teams to analyze their business needs
Designing new Bloomberg transforms based on the business trading requirements
Involved in planning and implementing on-premise applications/DB (Bloomberg, Factset, Tableau, Datamart, Axioma) upgrade projects
Organizing weekly CAB meetings for discussing upcoming changes and the risk/impact analysis
Following/Implementing the Agile Kanban approach to limit the work in progress items and to improve service delivery
Working with data vendors for critical production support issues
Liaising between business and IT teams to provide timely communication/updates on any upcoming changes, upgrades, and on application impacts
Creating application design/support KB articles on Atlassian Confluence
Monitoring business-critical applications and providing weekly on-call support
Participating on semi-annual Disaster Recovery Drills for the critical applications