Executive Assistant Manager
Resume:
Nicole Ramirez
adixt3@r.postjobfree.com
Professional Summary
I am an aspiring wine & hospitality professional with a plethora of experience in operations (club, store ), community building, customer engagement, and sales.
Having worked in client facing roles for over 10 years, I am extremely comfortable in front of clients.My capabilities include cultivating and leading communities with a focus on education, training and providing exceptional customer service in a fast paced environment. Work History
Executive Assistant Command Post Technologies - Chicago, IL October 2019 - January 2020
Provide personal and professional support for CEO. Arrange and schedule travel. Collaborate with east coast leadership team to assist with networking event planning and coordination. Work to recruit teams for contract work in other cities and states. Executive Assistant Goldman Sachs (Robert Half) - Seattle, WA March 2019 - August 2019
Provide support for four senior executives. Arrange and schedule travel. Answering and screening phone calls and visitors to the office. Utilizing internal systems to complete expense reporting. Tasting Room Associate The Estates Wine Room - Seattle, WA April 2019 - August 2019
Share wine knowledge with guests while providing great customer service. Prepare tasting room for open and close, including gathering financials for day sales.
Coach F45 - Seattle, WA August 2018 - November 2018
Coached over ten hours a week, specializing in strength and conditioning and HIIT techniques. Community Manager Novel Coworking - Seattle, WA July 2018 - January 2019
Community Management: Manage all building operations. Create community initiatives designed to foster community including, networking events, in member workshops and social hours. Design and implement rules and guidelines for the community to optimize member experience. Responsible for the collection process of all client financials. Seek out and maintain relationships with vendors to optimize offerings for clients use.
Property Management:Perform building walk through to assess any maintenance issues. Maintain relationship with historical board to maintain facade of building. Manage contractors with vendors for building maintenance including plumbing, roofing, HVAC, etc.
Sales (Keyholder) Advisor Warby Parker - Seattle, WA January 2017 - July 2018
Leadership and Managerial:Serve as acting manager in absence of manager on duty. Manage cash transactions, lead meetings, assign roles to staff for day ahead. Provide customer service in three Warby Parker Fremont Seattle locations, by demonstrating product knowledge and by giving expert style advice to customers.
Visual Lead:Communicate with Northwest district Visual Leads to determine best practices within retail location for displays. Keep up to date with product knowledge such as new collaborations and older collections within Warby Parker. Operations Manager, Coach Brick Chicago - Chicago, Il July 2015 - November 2016
Leadership and Managerial: Hired, trained and oversaw front of house staff. Demonstrated leadership by mentoring and teaching staff via meetings, events and best practices to inspire our clientele in the fast-paced fitness industry.
Brand and Marketing Management: Curated all Social Media for brand, including taking of photos and SEO targeted content for posts. Brand ambassador for business pre-opening, which involved flyering, hosting of community events with local businesses and media.
Financial Management: Worked in conjunction with company’s accountant to analyze financial budget in order to increase profitability.
Operations Manager, Coach South Loop Strength & Conditioning - Chicago, Il 2013 - 2015
Administration and Management: Outreach to potential new clients, via email and phone. Maintain and build relationships with current and new members. Maintain databases for members and gym accounts, including financials, customer information, etc.
Fitness Coach: Created pre-workout routines that complemented fitness programs for group classes. Coached over ten hours a week, specializing in strength and conditioning and Crossfit techniques. Esthetician Chicago Skin Care Solutions - Chicago, IL 2012 - 2013
Administrative duties including booking client appointments via Quickbooks. Esthetician services including laser hair removal, facial & chemical peels
Credit & Risk Analyst RJ O’Brien - Chicago, Il 2011- 2013
Conduct financial statement analysis to determine viability and overall financial health of potential clients. Liaison with Risk dept for credit related issues.
Education & Certifications
Wine & Spirit Education Trust Level 1 Wine Certified 2019 Wine & Spirit Education Trust Level 2 with Distinction Wine Certified 2019 Crossfit Level 1 Certified 2014
Illinois Licensed Esthetician 2012
University of Illinois at Chicago (Film/Video) 2006 Nicole Ramirez
adixt3@r.postjobfree.com
Contact this candidate