Pratibha Dubey

*** ******* ***** ****://www.astqb.org/ http://www.astqb.org/

Edison, NJ 08820

Phone- 908-***-****

adixrb@r.postjobfree.com

Experience Summary:

More than 10 years of professional experience in Software Quality Assurance. Extensive hands on experience in Analyzing, Designing and Implementation of Test Strategy, Test Plans for onsite and offshore team. Expertise in performing various types of automation and manual Black Box testing including System tests, Functional tests, Regression tests, Sanity Test. Proficient in Open Source Tools like Selenium Utilizing Test NG Frame work, JIRA, Quality Center/ALM.

10 plus years of extensive experience in Analyzing, Designing and Implementation of QA test strategy, test plan for Web based and Client/Server applications using Manual testing /Automation testing on Windows, UNIX platforms for Telecom, Finance, Retail Banking, hospital Domains.

Experience in managing Enterprise releases which includes tracking project alignments, Critical management report on daily basis, resource allocation, tracking defects and test execution.

Experience in Conducting Different kinds of test such as Integration, Regression, Functional, System Testing, Black Box, UAT and Sanity Testing.

Experience in creating Test Plans, writing and executing Test Cases, Manual Testing and Automation Testing, Software Development Life Cycle (SDLC), Defect life cycle management Experience in Agile/Scrum framework and Waterfall Development life cycle Methods.

Extensively worked on testing tools HP functional testing Tools Quick Test Pro Using Mixed (data Driven and keyword driven) framework, Selenium using Automation TestNG page object Model framework with Java programming language.

Experienced in using defect and test management tools Quality Center/ALM, Jira.

Experienced in Quality Center Admin tasks Including User and group management in QC and Various Defect Tracking and Test Executing reports and developing workflows flows required for defect management and test Management Using VB Script.

Experience in Continuous Integration tools Jenkins, Java, and a VB Scripting for automation.

Hands On exposure on GIT and ACCUREV

Proficient in writing and execution of test plans, test cases and capturing defects in quality center.

Experience working in SQL and NO-SQL data bases such as MySQL, Oracle, Mongo DB. Wrote SQL queries for back-end testing and validation of data.

Experienced in working with business analysts, development team in analyzing functional specifications.

Good Working knowledge of major operating systems and tested applications on Windows 98/NT/2000/XP/7/10, UNIX environment.

Actively Participated in Grooming meetings, walkthroughs and interacted with other development team members to understand system functionality in order to improve testing quality.

Strong Communication, Presentation and Problem Solving skills as well as very good Interpersonal skills and a Team Player

Extremely quick in learning new software tools and techniques as well as adapting to the new testing environments.

Skill Set:

Languages: JAVA,VB Script, JavaScript, XML, HTML

Test Management Tools: ALM 12( Quality Center ), Test Director (TD)

Test Automation Tools: Selenium, Quick Test Pro 12, Winrunner

Databases: Mongo DB, Oracle,MYSQL, Sybase, SQL Server 2000, MS Access, DB2

Domains: Telecom, Investment Banking, Finance, Fixed Income, hospital

Project management Tool: Clarity, MKS CAMIT, Confluence

Sr Analyst-Sys Anly & Prg Edit Delete

Verizon Wireless(Business Transformation - Rep Assisted UAT )

January 01, 2018 - Present

As a lead member of Business Transformation - Rep Assisted UAT Primarily responsible for building Automation regression scenarios for Rep Assisted Channels(Retail(POS), Indirect, Express Store, Telesales, MVA, MVO, DOTCOM). Lead multiple projects for wireline applications (OPTIX, My Verizon, My Fios,DTIX, and IVAPP) where-Is-My-Tech, BDV-CPE in garages, My Fios. Responsible for Test Data Management and utilities tool (JIRA, QTest)

Roles and Responsibilities: -

As an Automation lead currently responsible for progression and regression automation of NSA Express Store and Rep assisted POS Applications

-Identified opportunities for improvement, developing and implemented best practice and continuous improvement initiatives for a Test data management for Production accounts used for testing \

Worked with Field Technicians and other stakeholders to facilitate Customer experience end to end Testing in production for wireline applications

Worked with Developers and other Business stake holders to bring critical issues, Identify gaps and provide signoffs on projects -Perform User acceptance testing during device launch, Black Friday Promo using automation tools

Participated in Agile ceremonies, planning and coached teams and stakeholders when needed to facilitate agile delivery

As a part of the Customer Experience and Certification team performed customer Experience testing In production environment for critical projects,which Included, WMT, Repair testing BDV CPE In garages, Life On Fios, IPv6 on BHR4 Routers and provide signoffs

Worked with Field Technicians and other stakeholders to facilitate Customer experience end to end Testing in production for Optix, Myfios, My Verizon

Analyzed system requirement and Developed Test Plan, Test Cases and executed during Customer experience Testing in production. -Raised Defects in JIRA and tracked it till closure.

As A QA lead Actively Participated in Grooming meetings, walkthroughs and interacted with other development team members/ Product Owners/ Project Managers to understand system functionality in order to improve testing quality.

Responsible for developing Test Execution and defect Tracking management report and Migration of CETC project from JIRA to Q test

Responsible for maintaining 2000 Test data and creating new test data for the team and business Stakeholders to facilitate effective Customer experience testing in production

In Verizon 2.0 responsible for building automation regression test cases for POS Retail application and ExpressStore using Selenium -Responsible for mentoring new members joining the testing team -Excellent team player and team builder with strong interpersonal skills

Environment: JAVA, Selenium, Jenkins, QTP12, SOAP UI, GIT,VB Script, Mongo DB, SQL Server, JIRA, Quality Center 11, Windows 7, XML, HTML MS Office.

Verizon Wireless, New Jersey

Jan 2014 – Dec 2017

Position: Senior QA Analyst and Quality center Admin (Member Technical Staff- III), Piscataway, NJ

Application: Point Of Sale

(Retail, Indirect, ATG Lite, Telesales, B2B, ATG Care)

Project Involves performing functional and regression testing for all the POS Applications that were used for selling telephonic devices and services to customers all monthly enterprise release and weekly change controls or maintenance Releases.

Roles and Responsibilities:

Responsible for managing multiple Enterprise releases which includes tracking project alignments, resource allocation, tracking defects and test execution. Worked with interfacing teams towards to get the closure on the defect.

Facilitated Daily Defect resolution call which had participation from multiple Interfacing application developers to trouble shoot defects.

Responsible for providing daily reports to the management for test execution, Defect tracking and downtimes impacting testing

Worked closely with Offshore team, Release testing team & Tactical QA to identify regression test cases followed by development using Jenkins and Selenium Test NG to be added as part of regression suite

Implemented Build Pipeline for Automation testing starting with Code refresh from Accurev, Sonar cube, build, test & reporting jobs

Working closely with developers and Analyst to understand new requirement and continuously add new test cases as part of regression.

Actively Involved in Migration of automated test cases from UFT to Selenium.

Identified, developed and executed Regression test cases in UFT using Keyword driven Framework before migration to Selenium

Involved in manual functional testing and Automation Regression Testing.

Involved in creation of Test plan and responsible for creating Test cases from the Functional Requirements

Performed Web Services Testing Using Soap UI for Indirect Channels

As an Onshore lead for Various project tested by Offshore team, responsible for managing Test data requirement, UAT defects and defect tracking and reporting test execution status to upper management.

Working closely with Business Analyst and helped in creating functional requirements

As a Quality center Admin was actively involved in Quality Center Migration from QC 10 to QC 11 and then from QC 11 to ALM 12.

Responsible for making workflow changes in Quality center as required, User management and various defect tracking and test execution report send to upper management.

Responsible for Migration from QC 11 to ALM 12

Responsible for maintaining multiple defect tracking and test execution report generated from QC on hourly basis and developed using BIRT and updated on SharePoint.

Environment: JAVA, Selenium, Jenkins, QTP12, SOAP UI, VB Script, Mongo DB, SQL Server, JIRA, Quality Center 1o, Windows 7, XML, HTML MS Office.

Experis

Client: VerizonWireless

Position: Sr. QA Analyst and Quality Center Admin (Consultant Verizon Wireless), Warren, NJ May 2011-January 2014

Application: POS/Quality Center 10

Project Involves performing functional and regression testing for all the POS Applications that were used for selling telephonic devices and services to customers all monthly enterprise release and weekly change controls or maintenance Releases. Worked as QC Admin as part of the Core team and actively involved in Migration from QC10 to QC11 to ALM 12.

Roles and Responsibilities:

• Involved in manual functional testing and Automation Regression Testing.

• Involved in creation of Test plan and responsible for creating Test cases from the Functional Requirements

• Performed Web Services Testing Using Soap UI for Indirect Channels

• As an Onshore lead for Various project tested by Offshore team, responsible for managing Test data requirement, UAT defects and defect tracking and reporting test execution status to upper management.

• Working closely with Business Analyst and helped in creating functional requirements

• As a Quality center Admin was actively involved in Quality Center Migration from QC 10 to QC 11 and then from QC 11 to ALM 12.

• Responsible for making workflow changes in Quality center as required, User management and various defect tracking and test execution report send to upper management.

• Responsible for maintaining multiple defect tracking and test execution report generated from QC on hourly basis and developed using BIRT and updated on SharePoint.

Environment: QTP12, SOAP UI, VB Script, SQL Server, Quality Center 12, Windows 7, XML, HTML MS Office.

Seven Seven Soft, Experis

Client: JPMorgan & chase, New Jersey July2010 – April2011

Position: Senior QA Analyst

Application: Archer

This project was to do functional, regression and backend testing for the corporate risk policy application.

The above application was used for the management of corporate policies, risk and Incidents of the company.

Roles and Responsibilities:

Involved in manual functional testing.

Analyzed system requirement and Developed Test Plan, Test Cases and executed during functional testing.

Raised Defects in JIRA and tracked it till closure.

Performed Database testing by executing SQL query.

Development of automated Test Scripts using VB Script for all the identified test scenarios.

Participated in development of the QTP framework for coding and executing automated functional tests across different projects using VB Script and Function Libraries

Responsible for daily status report.

Environment: .NET, QTP9.5,VB Script, SQL Server, JIRA, Windows XP, XML,HTML MS Office.

Domain: Securities Lending

Application: SBL, GSM$2, Stable, JPMSL (Int), CIV, IMS

This Project involved working on multiple Securities Lending applications both client/ server and web applications of Securities Lending. Above applications were used to book trades for Stock Loan and the trader could view the positions of the securities.

Roles and Responsibilities:

Involved in manual testing.

Analyzed system requirement and Developed Test Plan, Test Cases and executed during functional and regression testing.

Designed, developed and executed functional test cases for new scope items.

Managed the Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying bug-fixes.

Raised Defects in JIRA and tracked it till closure.

Performed Database testing by executing SQL query using DB Artisan and validated reports.

Ran Autosys jobs and Unix Shell script to generate XML reports and validated them.

Performed sanity check during prod checkouts.

Maintaining the test log, preparing the daily summary report of the testing conducted.

Responsible for weekly status Reports update showing the progress of the testing effort

Performed web services testing using SOAPui.

Environment: Java6.0, Sybase12.5 and 15.0, Oracle, DB Artisan 8.5.1, Quality Center 9.2, JIRA, Windows XP, XML, UNIX, MS Office.

Trans America

Client: TIAA-CREF, Charlotte, USA, October 2006 - June 2009

Position: QA Analyst

Corporate Treasury Technology

Applications: Asset Allocation and Tracking system, Fund Management System, Connection applications

Summary: Above applications provide tracking and allocation of collateral within the bank; book fixed income securities trades for internal salesperson; enable compare/book/view features for external users.

Role and Responsibility:

Involved in Automated and manual testing.

Analyzed system requirement and developed test cases and executed during regression testing.

Designed, developed and executed functional test cases for new scope items.

Managed the Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying bug-fixes, using Quality Center.

Created and maintained automated test scripts using Quick test pro for Asset allocation and tracking system

Responsible for enhancing our QTP tests by inserting checkpoints that search for specific values of a page, object, text and strings.

Parameterized the Test by adding the Parameters to the Data Table

Generated traceability matrix to track requirements and associated test cases.

Responsible in providing regular test reports to the management.

Environment: Java, J2EE, Struts, XML, Unix (SOLARIS), SYBASE 11.0 & 12.0 / MS - SQL, Quick test pro9.2, Quality Center 9.2.

Fixed income management information system

Summary

This project was developed for Fixed Income Securities Technology group to automate a data process to exchange CDS data with its vendor . This process was for collecting data from Bloomberg system and uploading it to its partner web site at end of day. Next day it used to connect to web site, download xml file, parse it, massage the data and make it available to users.

Role and responsibilities:

Involved in Manual Testing.

Analyzed sysytem requirement and Developed test cases and executed during Manual testing

Generated traceability matrix to track requirements and associated test cases.

Verified that XML file send to the vendor had right data .

Performed Database testing by executing SQL query using Sybase.

Raised defects in Quality Center and tracked it till closure.

Environment: Java, J2EE, Struts, XML, UNIX (SOLARIS), SYBASE 11.0 & 12.0 / MS - SQL, Quick test pro9.2, Quality Center 9.2.

Client: Apollo Health Street LTD, India March2003- February2004

Position: Test analyst

Hospital Management System (HMS) was about the automation of Hospital Management. This project includes modules like Administration, Registration of the patient, Reception, IP Admissions, OP Billing, Labs, Wards, IP Billing, Operation Theatre, Inventory, Medical Records, Discharge Summary, Dietary, Radiology, Cardiology, Histopathology, Pharmacy and House Keeping etc.

Roles and Responsibilities:

Development of test cases for client side application based on the functional specifications.

Test Execution of the test cases.

Regression testing on new builds.

Maintaining the test log, preparing the daily summary report of the testing conducted.

Automated the test cases using Winrunner.

Responsible for updating the defects in Test director and tracking them to closure.

Environment: Java, JavaScript, HTML, JDBC, ASP, Servlets, Apache Tomcat, Weblogic, IIS, SQL Server, Windows 2000,Winrunner, Test director.

Client: Icici Bank, Mumbai March 2002 -January 2003

Test Analyst

This project is developed for Different Stock Exchanges. The Stock exchange will send the transaction file containing account numbers and the amount to be created or debited in members account or stock exchange account. System will allow uploading the transaction file, balance file and account master file generated by other system in bank. System will check the balance and will display success and failure flag for each transaction, after authorization It will generate the text file, which bank user can upload in other system which will credit / debit amount from members/stock exchange account. Also it will generate return file for stock exchange reference to give status of the transactions done.

Roles and Responsibilities:

Understanding functional specifications document.

Preparing test cases to ensure end-to-end testing

Tested Installation on various platform

Tested interface with other applications on the system.

Tested for reduced response time with every new release.

Regression testing of the new releases to make sure that existing functionality is not broken.

Environment: Application Platform: ASP, SQL Server, Windows NT/ 2000

Skyweb India Ltd January2001-November 2001

Web Designer

The company provided IT business solutions from development to maintaining and hosting the website and applications.

Roles and Responsibilities:

Worked with clients to understand and document business requirement for designing webpage.

Was solely responsible for navigation and look and feel of the web pages.

Designed a presentation for the Cosmetic Company for its beauty products. http://www.jcasanovaparis.com/images/jc%20presentation.swf

Environment: Adobe flash 5, Windows 2009, Adobe Photoshop 4, Html, JAVAScript.

Education:

•MBA, Lucknow University,India

•B.Sc(bio), Lucknow University, India

•ASTQB Certified(foundation Level)

Recognitions:

Directors townhall Award

Date Received: Apr 30, 2019

Issued By: Director Business Transformation

Awarded for my role as CETC Test Data Lead and work on Imp project on wireline applications

Spotlight Award

Date Received: Jul 21, 2017

Issued By: Senior Development Manager

Received Spotlight award for managing ER

Date Received: Jun 13, 2015

Issued By: Sr QA Manger

Received Award for my work on project 2 year sunset

Trainings Attended:

Company:Verizonwireless

Scrum Master

Company:ASTQB

CTFL ceritified

Company: e-Soft connect

HP Quick Test Pro 8.1, Quality Center, load Runner

Company: Skyweb India Ltd

JavaScript, VbScript, Html, Flash, Photoshop, Dreamweaver

Work status:

Authorized to work with any employer in USA

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