NATHALIE V ERUSCHKA H ERNANDEZ-ALEXANDER

* * * * * ARRELL AVENUE, UNIT B • R EDONDO BEACH, CA 9 0 2 7 8 PHONE ( 4 2 4 ) 3 8 8 - 0 8 8 0 • E - MAIL adixaa@r.postjobfree.com OBJECTIVE

A position in IT Management where over 15 years five years of technical and leadership experience may be utilized to provide a new direction to the enterprise IT team.

FUNCTIONAL SUMMARY

15-Years consultancy experience with numbers clients of various sizes

15-Years designing, implementing, maintaining, and securing networks

15-Years building customized computer systems

15-Years TCP/IP, DNS, DHCP, and Remote Desktop

management

15-Years HP/Dell/IBM laptop technical support

administration

15-Years Dell Server

15-Years Dell/IBM/HP laptop maintenance and

management

10-Years Windows 2000/7/8/10 technical support

10-Years Windows 95/98SE/NT4/XP technical support

5-Years Windows 7/8/10 technical support

5-Years Windows 2000 Server Active Directory

management

5-Years Windows 2003 Small Business Server Active Directory management

2-Years Windows Server 2008 Active Directory

management

8-Years Windows Server 2012R2 Active Directory

management

5-Years TrendMicro EndPoint Security

4-Years Veritas Backup Exec

3-Years Office 365 technical support

5-Years Norton Antivirus management

1-Year Primavera Expedition/Planner administration

4-Years SonicWall with NAT/VPN

2-Years Exchange 2003 administration

4-Years virtual labs using Oracle VM Virtual Box

2-Years Windows 2016 Hyper-V with DE

2-Years experience with Wyse client imaging and

deployment

2-Years Windows PowerShell cmdlet experience

Proven leadership and project management experience

Excellent oral and written communication skills

Easily builds solid business relationships with vendors, clients, and in-house staff members

Solid recordkeeping

EMPLOYMENT

July 2010-Present

January 2007-June

2009

Igmas Technologies,

(www.igmas.com)

Woodland Hills, CA

IT SERVICES CONSULTANT

As IT Services Consultant, provided technical services to small manufacturers in the Los Angeles Metropolitan area. In this capacity, managed, maintained, and supported various versions of Windows client and server hardware/software. Responsibilities included the recommendation of server/client hardware/software upgrades and managing licensing, infrastructure security while also providing support for specialized manufacturing hardware such as MultiCam plotters and CNC routers, as well as software such as Mach3, Mach4, and EnRoute. Worked in virtual lab using Windows 2016 Hyper-V server and/or Oracle VM VirtualBox to test proposed solutions before presenting them to clients. Whenever requested, the labs were configured for remote access to clients via TeamViewer app or MS Remote Desktop Access. Introduced and implemented small business clients to cloud backup solutions such as DropBox, iDrive, or Carbonite..

IT PROJECT MANAGER JENNY CRAIG, INC

Article reference: https://www.computerworld.com/article/2543545/jenny-craig-upgrades- wan-to-500-sites.html

Reported directly to CEO/CFO. As IT Project Manager for the Jenny Craig, Inc. account, completed 2 major international rollouts to assist in the client's efforts to upgrade its technological infrastructure, which included the configuration, deployment, and support for over 500 Wyse thin clients, Windows Servers 2008, and SonicWall VPN Pro series routers. In this role, managed and coordinated a team of 15 engineers in the US, including Puerto Rico, and Canada during the deployment phase of the project. By handoff, the rollouts were completed under budget and before their intended deadlines.

Nathalie V. Hernandez

Resume

Page 2

Igmas Technologies,

Inc. (cont.)

February 2002 -2011

Tako Tyko, Los

Angeles, CA

(www.takotyko.com)

$6 Million

Sign & Lighting

Company

IT PROJECT MANAGER JOIE DE VIVRE (JDV) HOTELS

Article reference: http://www.igmas.com/jdvservice.html Reported directly to Vice President of Technology for JDV Hospitality. As IT Project Manager, coordinated the expansion of IT services departments of JDV Hotels with Igmas Technologies to provide local support of JDV boutique hotels across California. This required the deployment of Numara Footprints ticket tracking system, supporting Hospitality PMS software such as Micros Opera PMS, and on-site technical support for servers and other hardware/software upgrades and configurations whenever necessary.

IT MANAGER

Report directly to CEO/President. Responsible for budgeting, designing, administering, and managing all hardware/software solutions within the corporate network. Served as AD architect, developing current DNS, DHCP, RRAS, and Exchange configuration as well as authoring enterprise-wide group/security policies. Managed Dell servers, Dell/HP laptops and workstations, Blackberry solutions, SonicWall Firewall implementation and monitoring, and Veritas Backup Exec backups/recovery. Provide support and training for MSOffice 97/2000/XP/2003 users. Produced work-details documenting changes to the existing network infrastructure, including associated cost of ownership and implementation. Procured new cost-reducing software/hardware vendors. July 1999 – July 2000

Formally

3D/International, Inc.,

Santa Monica, CA

(www.3di.com)

Now

Parsons

(www.parsons.com)

Greening and New

Facilities Programs

$2.1 Billion LAUSD

Proposition BB

3D/International-

O’Brien Kreitzberg

Joint Venture Project

ENGINEERING TECHNICIAN

Article reference:

http://www.lausd.k12.ca.us/lausd/board/secretary/html/committees/fac/fac12-09-99.html Reported to the New Facilities Assistant Program Manager, Greening Coordinator, Assistant Greening Coordinator, 10 Bond Project Managers, including industry leaders like Turner Construction, and three in-house Civil Engineers. Coordinated the program management efforts for the construction and beautification of LAUSD schools amongst City Officials and LAUSD mid to high level representatives. Produced quarterly reports and meeting minutes to top tier LAUSD officials for project management using Primavera Project Planner (P3) data for project tracking and reporting, MSExcel statistical reports, and MSAccess database management. Created document control measures using Primavera Expedition software as a paperless solution to data storage. Responsible for visiting job sites and reporting to Civil Engineers regarding project progress, recommending solutions to conflicts in design and construction when applicable. EDUCATION

California Polytechnic University, Pomona, CA – 2002 (BS) New Horizons Computer Learning Centers, Culver City, CA - 2000-2001 (Windows 2000 Server/Pro/AD/SQL 7.0)

(REFERENCES AVAILABLE UPON REQUEST.)

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