LAURA GODWIN
*****************@*****.***
Professional Qualifications
An enthusiastic and positive person with strengths in developing and maintaining relations with internal and external clients, vendors and colleagues.
Freelance Experience, January 2005 – Present
Part Time
Advertising and Marketing Specialist
Develop and design customized marketing and advertising strategies for real estate agents and various other companies through word of mouth referrals.
Focus on creating and presenting the appropriate marketing package based on prior research.
Act as liaison with media and outdoor advertising companies to implement various advertising plans.
Purchase media spots for advertising, including the internet, billboards, newspapers and trade publications.
Assist in increasing each agent’s business anywhere from 15% to 25%.
JM Bullion, December 2019 to September 2020
Sales Manager
The ability to not only provide detailed information regarding the products best suited for the client but to sell anywhere from 1.2 million in two weeks to almost 2 - 3 million on a monthly basis.
Develop long term relationships with clients, earning both their trust and confidence in my ability to provide the proper solution for their needs
Utilized all the Client Relations and Sales Specialist skills that I had performed as a Client Relations and Sales Specialist.
JM Bullion, November 2016 to December 2019
Client Relations and Sales Specialist
The ability to efficiently resolve issues for customers independently and ensuring responsible follow-up on any unresolved issue
Ability to provide excellent customer service with a positive attitude
Being a customer advocate by helping to both improve policies and develop new programs to enhance the customer experience
The ability to provide product information to potential customers and always offering to facilitate the sale on the customer’s behalf
Proven ability to recognize opportunities to recommend products to our customers based on their order history whether a sales or service call
Ability to effectively educate the customer on products and services
Utility Concierge: April 2013 to September 2016
Supervisor/Concierge Coordinator
Supported a growing team of salespeople in reaching and exceeding goals.
Handled all client relation issues with a professional and positive attitude to ensure the client is happy and satisfied.
Managed relationships between our Vendors and Utility Concierge
Motivated and assisted sales team with any issues which would cause an inability to meet or exceed sales goals. This was accomplished by running various reports in Centerbase, our operating tool.
Processed orders generated by the sales team accurately and on time. These orders account for almost 100% of Utility Concierges’ revenue.
Education
Bachelor of Business Administration, Marketing Minor, University of North Texas
References Available upon Request