TIFFANIE WALKER

*** *. ********

St. Louis, MO **108

314-***-**** adix6q@r.postjobfree.com

SKILLS

Business Management ● Business Development ● Quality Control ● Decision Making ● Problem Solving ● Communication

HIGHLIGHTS

Trained and oversaw performance and quality of service for a staff of up to 10.

Open new location and grew revenue to $110,000 in first year.

Created operation plans to improve system efficiency.

Developed customer satisfaction systems resulting in a 90% customer retention rate and increased referrals.

Designed systems and equipment layout to ensure efficiency and safety in service execution.

EXPERIENCE

ARMON KRISTIAN JEWELRY St. Louis, MO

Founder/Owner/Designer

Designed and handcrafted jewelry. Researched and selected genuine gemstone to create custom pieces. Provided custom designs. Presented to public at events and trade shows to increase brand awareness and generate sales. Designed displays for vendor expos. Sold items to general public from mobile boutique and trade shows including Gypsy Caravan, Tower Grove Pride and Square Off events; Designed and setup Facebook promotional page. Grew customer base since 2012 with new and referral business.

SHO-OFF CAR WASH AND DETAIL St. Louis, MO

Co-Owner

Designed strategies and solutions for organizational and operational improvements. Increased revenue 30% year to year. Monitored customer satisfaction for managing loyalty and company policy. Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions. Developed and executed promotional strategy; Assisted with development and execution of services offered. Managed remote site at Chase Park Plaza Hotel.

HOMESCHOOL

Educator

Developed lesson plans based on state of Missouri guidelines and testing standards. Designed field trips to support lesson plans and children’s areas of interest. Ensured children excelled in learning and started school ahead of age level.

EMPLOYMENT HISTORY

Venture Stores Buyer Women’s Apparel

Edison Brothers Buyer Juniors Division

Gap Stores Manager

JC Penney Manager/Buyer Men’s and Children’s Departments

EDUCATION

Bachelor of Science, Business Administration/Management

Central Missouri State University Warrensburg, MO

Honors & Activities: Cum Laude ● Dean’s List