Assistant Front Office
Resume:
Kawahna
Martin
Bryan’s Rd, MD 20616
********@*****.***
Summary
An accomplished college graduate seeking an IT career that fosters learning and the opportunity to gain knowledge, skills and abilities through day-to-day work activities and experiences.
Experience
COMPTIA Security+ SY0 501
Certification Obtained: July 18, 2020
● Threats, Attacks and Vulnerabilities
● Technologies and Tools
● Architecture and Design
● Identity and Access Management
● Risk Management
● Cryptography and PKI
Cash Office Supervisor, Food Lion
Bryans Road, Maryland January 2019 - April 2020
● Serves customers in a courteous and efficient manner, ensuring that all transactions are handled according to the store’s rules and regulations.
● Analyze, research and resolve problems and discrepancies
● Types correspondence, reports and other materials in final smooth format
● Engages with customers in a friendly and upbeat manner to ensure all customers receive quality service
● Responsible for troubleshooting PC hardware?software problems.
● Handles matters and situations of a confidential and sensitive nature.
● Coach and train approximately 20 employees
● Manage and record all financial activity in the store from the previous day May Contact Supervisor Lucinda Smith 240-***-**** Administrative Assistant, Maryland Gospel Assembly School Brandywine, Maryland September 2017- June 2019
● Provided general office support including filing, faxing, composing and sending emails, answering and transferring calls, scanning, and photocopying.
● Maintains organization and update of various files, regulations, manuals and directives
● Wipe old data, refresh old machines
● Image, configure and provision computers (Desktop and Laptops) for students
● Upgrade Windows 7 to 10
May Contact Assistant Principal Shameik Pelt 301-***-**** Front Desk Assistant, College of Southern Maryland La Plata, Maryland August 2017-December 2017
● Served as student liaison to current and incoming students, this includes providing all students with the appropriate information and documentation that is needed.
● Answer and transfer calls to the appropriate personnel in an appropriate and timely manner.
● Keep track of documents for the front office this includes; making coming, typing documents, filing, and faxing when needed.
May Contact Supervisor Laurie Cangeloski 301-***-**** EDUCATION
Coral Reef Senior High School
● Obtained High School Diploma- June, 2016
College of Southern Maryland
● Communications Major
● Obtained Associate’s Degree-August, 2019
MyComputerCareer
● COMPTIA Security+ SY0 501 certification
SKILLS
● Customer-service experience and goal oriented
● Ability to work independently and as a team member under tight deadlines with changing priorities
● Critical Thinking
● Effective organizational, planning and time management skills
● Effective skill performing mathematical calculations and working accurately with numbers
● Excellent oral and written communication skills
● Ability to train and assist others
● Effective skill navigating multiple screens and PC applications and adapting to new technologies
● Effective skill exercising initiative and using good judgment to make sound decisions
● Computer Skills (Including Microsoft, PowerPoint and Excel)
● Creative Thinking
● Effective verbal and written communication skills
● Ability to work independently and in a team environment Additional REFERENCES
● Shameik Wills- 301-***-****
● Teshner Pierre Louis- 347-***-****
● Alexis Pelt- 240-***-****
● Federson Toussaint 240-***-****
Contact this candidate