Manager Engineer

Elroy J. Largo

*** **** *** ** *** Rancho, NM ***24

657-***-**** *****.*****@*****.***

Technical Project Manager

Summary

** ********* ******* **********

Over 6 years Technical Project Management including Process Management

Experience with Web Development, Databases and Network System Support

Completed PMP Project Management Institute training

Six Sigma certified (White, Yellow and Green)

Management Supervisor training as well as MBA degree program.

Competencies

Senior Technical Project Manager

Agile, SDLC, DMAIC Methodology

Budget Analysis and Financial Planning

Web Applications / Web Development

Upper Management / Client Reporting

Cloud Services – Network Virtualization

Network Forecasting and Planning

Service Level Agreements (SLA/KPI)

Leadership Skills

Conflict Resolution

Technical Skills

PMP Certifications: Lean Six Sigma (Yellow Belt, Orange Belt, Green Belt)

PM Software & Tools: PMATT, Primavera, MS project, SharePoint

Programming Languages: C#, HTML, SQL Plus, ColdFusion

Transport: SS7, GPRS, SONUS.

Operating systems: Windows 98/NT/2000/2003, XP, Solaris, Unix

Wireless Technology: CDPD, TDMA, GSM, GPRS, UMTS, HSDPA (3GPP), LTE, 2G, 3G, 4G, VoLTE

Work Experience

ABBTECH Professional resources – Albuquerque, NM (Contract)

Lead PC Field Technician –July 2020

Replace and Install new PC’s for clients store front and employees use.

Migrate previous client PC data to new Cloud network services.

Reimaging Windows Operating System.

Communicate with Project Manager and Technical team to troubleshoot and ensure customer satisfaction.

Ensure old PCs have been collected and boxed for shipment.

Source 1 Solutions (Red 8) – Albuquerque, NM (Part time)

Network Field Engineer – June 2019 to January 2020

Engineering responsibilities include, preparation of local site network switch locations and audits. Interacting with local subcontractors, onsite meetings, onsite inspections, maintenance of project documentation.

Perform Switch audits and evaluation on client’s equipment for condition, compliance and upgrade needs.

Install, integrate and test Network switch equipment as outlined in the Method of Procedure (MOP).

Technical Liaison between client, operations center and engineers while on site.

AT&T — Tustin, CA

Sr. Network Capacity and Integrated Planning Engineer - Nov. 2013 – July 2018

Monitored, evaluated and forecasted network performance matrix for the USP Core elements using KPI metrics. Produced Demand and Forecast (DnF) charts to measure network performance and HW utilization. Applied market standards and performance for Data metrics and KPI’s for RAN and Core Elements (firewall, routers, switches). Collaborated with engineering, labs, product management and vendors (Ericsson, Nokia, Oracle, IBM, SS7) to initiate cross functional IMS projects in LTE, VoLTE, VOIP, and BVoIP services.

Key Contributions:

Budgeting responsibility over a $1 million for AT&T Integrated Cloud services based on demand and need.

Network forecasting and planning analyst for Domain 1.0 and 2.0 Network Function Virtualization (NVF)

Accountable for managing 10 (IMS) Integrated Multi-Media Services for DNS, DBE, LIG, SDM, HSS, DRA, ENUM.

Ensure service and product requirements, standard upkeep and timely deliverables.

AT&T — Pleasanton, CA

Sr. Technical Project Manager, June 2007 – Nov. 2013

Lead Project Manager responsible for managing the integration of new switch equipment for new services, expansion and site licensing for 2G to 4G hardware and software services. Developed and managed project scope, including formal scope change control process, status reports. Communicated all POR changes to Integrated Planning team in a timely manner.

Key Contributions:

Develop multiple project plans, schedule and manage global change control request and reporting.

Coordinate stakeholder meetings to drive completion of daily and weekly milestones.

Mitigating and resolving risk while administering all changes (modify, add, delete) to the project scope.

Identified alternative company resources and design to reduce cost by 43%, saving approximately $400K.

Successfully managed projects from lab, FOA and production stages for Internal core platforms.

Cingular (AT&T) Wireless — Redmond, WA

Partner Operations Manager, January 2004 –June 2007

Managed Data vendor services for client providers on the GPRS and UMTS wireless data network. Drive process and ‘lifecycle’ improvements to meet company standards and KPI levels per the Service Level Agreements (SLA). Successfully on-board and manage meetings with vendors and internal stakeholders for end-to-end data and voice services.

Key Contributions:

Incident and Compliance Manager responsible facilitating during major network incidents and outages.

Executed network operation meetings, executive level reporting to communicate and discuss best practices.

Established effective network operation processes for new and existing Wireless services through WLA and SLA.

Direct efforts to improve overall partner and service performance through action items and best practices.

Created internal website used as a network storage center focusing on incident management, change management and problem management.

TekSystem — Bothell, WA

Sr. Network Support Engineer, September 2002 – December 2003

Supported CDPD network to ensure stability in daily operations and escalations for data customers.

Applied UNIX systems support for Lucent MDIS nodes.

Executed system and technical modifications for upgrades and decommissioning.

AT&T Wireless Services — Bothell, WA

Web Application Support and Developer Specialist, September 1999 – February 2002

Developed internal web systems for business content management.

Created websites for internal AT&T resource groups.

Aligned with engineers, vendors, & project managers to manage and integrate Coldfusion and Documentum system.

Resolved production issues within the service applications on UNIX Solaris O/S.

Monitor day-to-day health of ATT Network Operation web applications.

Test and troubleshoot new and First Field Application (FFA) products for new web applications.

Education

MBA – University of Redlands (Redlands, CA) - 2016

MS in Information Management – University of Washington (Seattle, WA) - 2005

BBA in Management Information Systems – University of Oklahoma (Norman, OK) - 1999

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