SHANKAR DOKULA adiwkv@r.postjobfree.com, +91-805-***-****

Work Ex with Kimberly Clark, Société Generale, Accenture, Robert Bosch & iGATE Professional Excellence Global Exposure (Work)

WORK EXPERIENCE

Over 10 Years of Information Technology experience in the field of software design, development & maintenance of web, Windows Azure and Windows based applications developed on RPA platform, Automation Anywhere, Blue Prism, UI Path, Machine Learning, Cognitive bots or Cognitive Services/API, AI, Blue Prism, UI Path, Work Fusion, .NET, MVC, Entity Framework and Site Core platform with SQL, Oracle and Sybase as the back-end database.

Kimberly Clark

Solution Architect – Robotic & Cognitive Process Automations

Sep ‘18 – Till Date

Scope

Architect role to lead the Global Digital Enterprise Agenda at Kimberly Clark

Roles and Responsibilities

Orchestrated and running the Intelligent Automation Center for RPA & Cognitive services

Conceptualized, Evangelized and delivered huge benefits for Kimberly Clark using intelligent Automation

Defined strategy, team structure, tools and processes mix to deploy these solutions with agility

Expertise in understanding new technologies, run quick POCs and define best practices along with EA

Involved in RFP’S, SOW and MVP activities by providing various key technical & functional solutions

Vendor

Vendor management and product support team engagement

Tools & Technology

Full exposure and knowledge of leading RPA tools like BluePrism, Automation Anywhere, Workfusion and UiPath

Full exposure and knowledge of leading Microsoft framework languages tools like .Net, Azure, MVC, SQL, Sitecore, ASP.net, WPF, WCF and Web API’s

Full exposure and knowledge of leading languages like VB & JAVA scripting, Excel Macros, Objective C, Html, jQuery, Ajax, JAVA, Shell scripting and Python

Developed solutions (use cases like chatbots, brand recognition, and ML algorithm-based anomaly detection) and strategy along with process frameworks for the following cognitive technologies

Conversation - Microsoft bot framework, API etc.

Vision– intelligent OCR and computer vision services from Microsoft, Abbyy, Windows Azure, Google & Amazon (AWS)

Machine Learning – Python libraries along with Azure ML studio to create RESTful solutions

Société Generale

Technical Lead – IT Operations

Aug ‘14 – Aug’18

Scope

Technical Lead for IT and Corporate banking Operations project implementation

Roles and Responsibilities

Led industry leading implementation of .Net & RPA/Cognitive Solution lead for IT management

Enabled 80% of core systems for banking & IT monitoring across technical stack and business processes

Achieved near 100% resilient operations & created a new L1.5 Operations model that delivered common

tasks across functional areas with 50% faster TAT (Turnaround Time) and 30% lesser costs

Involved in RFP’S, SOW and MVP activities by providing various technical &functional solutions

Played as a Business Analyst role to gather and convert functional requirements into technical format

Developed solutions (use cases like chatbots, brand recognition, and ML algorithm-based anomaly detection) and strategy along with process frameworks for the following cognitive technologies

Achievements

Achieved Start of the Quarter award and won a cash prize of 35,000 in an innovation technical competition conducted by SGGSC

Accenture

Senior Software Engineer – IT Operations

Feb ‘14 – Aug’14

Scope

Senior Software engineer for IT and Retail Operations project implementation

Led industry leading implementation of .Net, Azure, Sitecore Solution lead for IT management

Roles and Responsibilities

Developed solutions (use cases like WCF, Web API’s and Cloud based algorithm-based APIs) and strategy along with process frameworks for the following cloud technologies.

Established a monitoring service in Cloud platform with devops pipeline.

Achievements

Enabled 80% of core systems for Retail & IT monitoring across technical stack and business processes on Cloud platform (Windows Azure)

Robert Bosch

Achieved near 100% resilient operations & created a new L1.5 Operations model that delivered common

tasks across functional areas with 50% faster TAT (Turnaround Time) and 30% lesser costs

July ‘12 – Feb’14

Scope

The objective is to optimize and to avoid manual and low value-added tasks performed by the Automobile factory team

Roles and

Responsibilities

Ensured that the team exceeds delivery on the key KPIs and user satisfaction targets month on month

Analytics and Controls integrating IT

Consistently delivered 90% SLA against a target of 80% and achieved 30% reduction in incidents

iGATE Global Solutions

Application Developer

Apr ’10 - July ‘12

Roles and

Responsibilities

Application development and programming for various banking and IT projects

Analyzed & evaluated service requests and new feature requirements that increased revenues

Achievements

Featured in the company magazine for regularly enabling team to achieve CS Index of 9/10

Innovated and achieved 10% reduction in analysis time by devising an excel and.Net tool for data

EDUCATION

Year

Degree

Institute/School

Percentage / CGPA

2005-2009

Bachelor of Eng.

Jawaharlal Nehru Technological University, Kakinada

70.81 %

2002-2003

XII – State Board

Sri Chaitanya Junior college, Visakhapatnam

84.00 %

2000-2001

X – State Board

Seventh day Adventist high School, Visakhapatnam

77.00 %

ACHIEVEMENTS

Achievement

Runner-up in Emerging Technologies Contest “TECHPULSE” conducted by SGGSC

Certifications

Automation Anywhere Certified Advanced RPA Professional

Work Fusion Certified Machine Learning Engineer

Blue Prism Developer and Solution Architect

Hackathon

Participated in Hackathon conducted by SGSGC & Kimberly Clark

KEY RESPOSIBILITES, INNOVATIONS AND TECHNOLOGY STACK

Basic Responsibilities

Requirement Analysis & Design

Solution Design & Architecture

Development & Unit Testing.

Implementing fixes

Optimized the application code for Performance gain.

Integration Testing

Maintenance & Support

Technology Stack & key Learnings

Has extensively worked on Automobile, Retail, Banking, ERP, Muni DSS, Capital Markets, and Retail Verticals with RPA, Automation Anywhere, Excel Macros, Python, TensorFlow, OpenCV, Pandas, Machine Learning, Cognitive Services, Cognitive API, C#, Windows, Desktop, ASP.net, MVC, HTML, JavaScript, jQuery, SQL Server, WCF, Web API, Sitecore, windows Azure, WPF and ASP as the technological base. Around 4.5 years of experience in RPA.

Infrastructure & Platform Management

Contributed towards Developing, maintaining and customizing trading data, planning IT, Cux, RPA platform, AI and ML applications, SIGIM and Rapsody.

Customized In-House tools development

Designed and developed the below tools.

Adhoc execution & queue management tool for Blue Prism.

Dynamic License management for Automation Anywhere.

Code review tool for Blue Prism.

Alerts system for bot analytics using SPLUNK

Bots health dashboards using Tableau

Innovation & start-up engagement

Involved in the start-up programs on digital solutions.

Closely worked with the start-ups on enhancing digital platform.

Place: Bangalore Name: SHANKAR DOKULA

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