Engineer Desktop Support
Resume:
Arun kumar Savita
IT Engineer
CONTACT
Email ID - adiwk4@r.postjobfree.com
H.No- 103/183 Colonel Ganj Kanpur
Pin Code - 208001
OBJECTIVE
An enthusiastic engineer with the necessary drive and determination needed to resolve networking issues.
Possessing effective organizational skills and excellent working knowledge of networking, hardware and software related issues. Experienced in providing guidance and an up to date service to both colleagues and clients.
EDUCATION B.Sc
From C.S.J.M University, Kanpur
JCNP (Jetking Certified Hardware & Networking Professionl) From Jetking Kanpur
EXPERIENCE
Ecom Express Pvt. Ltd Designation- Executive - IT Jun 2019 – Aug 2020
Intellect Support Service Pvt. Ltd.
Designation – Desktop Supprot Engineer
Jan 2019 – May 2019
Vayam Info soulation Pvt.Ltd.
Designation- Desktop Support Engineer Client - Wipro
Sep 2015 - Dec 2019
Computer point Sales & Service
Designation- Customer Support Engineer Client- India Post Head office
April 2014– July 2015
SKILLS
NETWORK MAINTENANCE
NETWORK IMPLEMENTATION TROUBLESHOOTING
WINDOWS SERVER
OPERATING SYSTEMS
Summary:-
Proficient in setting up & managing Local Area Networks & Networking Devices Administration. Good communication and interpersonal skills with proven abilities in resolving complex networking, hardware and software related issues.
Network Engineer with good knowledge of Implementing and troubleshooting Local Area Networks. Creating LAN and installation of network printers, troubleshooting.
Installation, maintenance and troubleshooting of networks in LAN
Troubleshooting any system or internet related issue over Team Viewer to our Remote Office. Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary
Operating Systems: Windows XP/7/8/10, Server 2008, 2012, 2016, Ubuntu, Office 365.
Remote Software: Kasaya, TeamViewer, AnyDesk, AmmyAdmin.
Experience:-
Worked as an Sr. Associate IT in Ecom Express Pvt. Ltd (Jun 2019 to Aug 2020)
Install, configure, and maintain network services, equipment, and devices.
Troubleshooting problems on a day to day basis & providing solutions that would fix the problems within their network.
Troubleshooting Outlook or other software related issues of any system over Organization Remote Software.
Handling the 47 remote location’s team as a lead & employee Interaction and support.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Identified and solved technical issues with a variety of devices.
Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems.
Worked as an Desktop Support Engineer in Intellect support service Pvt. Ltd.
(Jan 2019 to May 2019).
Install, configure, and maintain network services, equipment, and devices.
Troubleshooting problems on a day to day basis & providing solutions that would fix the problems within their network.
Troubleshooting Outlook or other software related issues of any system over Team Viewer or AnyDesk to our Remote Offices.
Handling the team as a lead & employee Interaction and support.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Identified and solved technical issues with a variety of devices.
Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems.
Worked in Desktop support Engineer Vayam Info Soulation Pvt. Ltd.(Wipro Client) from Sep 2015 to
Dec 2019.
Install, configure, and maintain network services, equipment, and devices.
Troubleshooting problems on a day to day basis & providing solutions that would fix the problems within their network.
Handling the team as a lead & employee Interaction and support.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Identified and solved technical issues with a variety of devices.
Worked in Computer Point sales & Service from April 2014 to July 2015.
Managing and troubleshooting network related issue.
Software troubleshooting and upgrades.
Installation & Problem Troubleshooting Related To Hardware & Software Maintenance of Desktop & Printers Work.
Job Profile:-
Checking the status with switch both should talking state.
Installation of Windows 2008, 2012 Server, Windows 7,8,10 troubleshooting. Creating LAN and installation of Network Printers, troubleshooting.
Creating shared folders, giving access to shared folders.
Configuring and troubleshooting of MS OUTLOOK, Thunderbird & other mail clients. Installation, Maintenance and Troubleshooting of Networks in LAN
Installation and Configuration of all types of Operating Systems (Windows XP, Windows 2008, 2012 Server, Windows 7,8,10,)
Installation of all types of Software, troubleshooting of Hardware related problems. Ensuring uninterrupted smooth running of Computers, Network, Printers, Scanners, etc….
Troubleshooting any system or internet related issue over Team Viewer to our Remote Office.
Qualification:-
B.Sc from C.S.J.M University, Kanpur in 2013.
Diploma in Computer Hardware & Networking from Jetking, Kanpur.
Certificate in CCC Exam from NIELIT May 2019.
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Date: Location: Kanpur
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