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Engineer Support

Location:
Jabalpur, Madhya Pradesh, India
Posted:
December 22, 2020

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Resume:

CURRICULUM-VITAE

SUNIL SONI

Add.:- BADA PATTHAR RAKSH NAGAR

COLONY RANJHI JABALPUR (M.P)

Mob. No. 896-***-**** e-mail :- adiweh@r.postjobfree.com CAREER OBJECTIVE:-

To work in a challenging, environment where I can develop myself with the opportunities provided by organization and become strong supporting person for the organization.

ACADEMIC QUALIFICATION

1) 10th Jabalpur M.P Board 2009 49%

2) 12th Jabalpur M.P Board 2011 53%

3) GRADUATION:- Bachelor of Engineering 69%

UNIVERSITY :- RGPV BHOPAL

INSTITUTE :- L.B.S INSTITUT OF ENGINEERING & TECHNOLOGY COMPUTER SKILLS:-

1. Basic Knowledge of C,C++, MS OFFICE

2. Operating System Windows 20000, Windows XP & Windows7, Windows10 Computer System Software and Hardware Installation, Configuration of the Peripherals and their Installation in the networking units for the data I/O Operations.

PERSONAL DETAILS:-

Date of Birth : 27-10-1992

Father’s Name : SHIR NIWAS SONI

Sex : Male

Nationality : Indian

Language Knowledge : Hindi & English

STRENGTH:-

Self Confidence, Positive Thinking,

JOB EXPERIENCE:-

At present working as “IT CONSULTANT” for indigo project Jabalpur, CMS IT Services Pvt.Ltd. since 31 august 2018.

PROJECTS:- Working at INDIGO client site.

I have worked with BRS Diagnostics as Maintenance and support Engineer Since Feb 2014 to April 2016

Key Responsibility:-

1. Handling about activities of domain related problem in systems. 2. Short out problems of computer hardware problems, 3. Provided technical support, including identifying problem incidents with their subsequent resolutions.

4. Lotus mail configuration, lotus mail data backup & create archive. 5. Installing network printers, Cabling, crimping, configuring Outlook and internet. 6. Assembly, Installation, Maintenance and support for PC’s, and various hardware devices like Printers, Scanners etc.

7. Maintenance and troubleshooting of various hardware components of PC’s and fine tuning of systems

8. Responsible for providing IT assistance including operating system support, hardware and software

9. OS Installation By Command And CD

10. Troubleshooting All Printer And Find out All Issue, Printer Physically Installation And Configuration By LAN, USB, Sharing

11. Outlook Configuration, Lotus Configuration (2003, 2007, 2010, 2013, 2016) create archive (.pst), backup and sort out issues mails. 12. Handling troubleshooting about mobile applications 13. MS Office Installation And Manage All Feature And Find Out All Problem And Resolve it

(Excel, Word, PowerPoint, Outlook, One Note)

14. Window Installation (Win-10, Win-8.1 Win-7, Win XP) 15. Scanner Installation And Configuration By LAN, USB 16. System Physically Installation and Configuration 17. Data transfers on networks, Pear to pear, Sharing etc. 18. Find Out All System Related Issue And Resolve and troubleshooting. 19. Install Patches/patches/updates and service packs. 20. Regular Monitoring and updating of antivirus ( Symantec). 21. To Provide support for Users for all desktop, network, printer related issue. 22. Hardware procurement and maintaining inventory accordingly. 23. Network printer Configuration & Print Queue Management. 24. OS Installation, Re-Installation, troubleshooting, Administration & Up gradation 25. General Application Installation & Upgradation 26. Configuration of printers and resolving printing problems of users 27. Diagnosis on Mail client (Lotus and MS Outlook) 28. Remote management Using Remote Administration software like Remote Desktop, Tight VNC, Ammyy admin,mrsa etc. installation and troubleshooting 29. Regular Monitoring and updating of antivirus ( Symantec). To Provide support for Users for all desktop, network, printer related issue.

30. Diagnosis on Mail client (Lotus and MS Outlook) 31. Troubleshooting And Manage TCP IPV4

Maintenance Activities:

● maintained firm’s computer systems.

● Executed routine repairs and system upgrades.

● Documented and maintained supply of all required inventory. Area Expertise:

● Mail Support: Installation of Lotus and MS Outlook and Troubleshooting

● Software Support: OS and Symantec.

● Hardware: First level Troubleshooting and installation DECLARATION:-

I hereby declare that all information made is correct to the best of my knowledge and brief.

Date: -

Place:- Jabalpur (SUNIL SONI )



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