VINITHA JEEVARATHNAM

Mobile: 571-***-**** • adiwce@r.postjobfree.com • LinkedIn • Fremont CA

PRINCIPAL PROGRAM MANAGER – BUSINESS SYSTEMS, PMO AND VMO Results-Oriented manager with 15+ years of experience in IT program management, strategic planning, business operations, enterprise architecture and governance. Highly motivated, inspiring and organized leader supporting fast-paced and high-profile cross-functional programs and teams. Exceptional analytical problem solver and communicator with a keen ability to resolve business and technical issues and provides feasible alternatives and solutions. Strong interpersonal, written, and verbal communicator who can deliver effective presentations to executive leadership teams. Areas of Expertise

Project Management: PMBOK, Agile-Scrum, Hybrid, Scaled Agile Framework (SAFe) 4.0 - Lean-Agile, Value Stream Management, Waterfall, RUP, CMMI

Business Analysis: Requirements Management, Cost-Benefit Analysis, Business Process Modeling (BPM), UML, Root Cause Analysis, Gap Analysis, EVM, Stakeholder Analysis – RACI, Prototyping, Proof-of-Concept Enterprise Architecture and Other Frameworks: TOGAF, Zachman, Federal Enterprise Architecture Framework (FEAF), NIST Cybersecurity Framework, ISC2 CBK, ITIL, Technology Business Model (TBM) Tools Skillset: MS SharePoint, MS Visio, MS Project, MS PowerPoint, MS Word, MS Excel, MS Access, Google Suite, Software AG Alfabet and Aris, SQL, RDBMS, OOAD, HTML, XML, JavaScript, IBM Rational Rose, JIRA, Serena PVCS, HP Mercury Quality Center, Oracle, Salesforce.com, Trello, Siesimic, MindTickle, Financial Force PSA, Freshservice, Workday, NetSuite, Productiv, Mulesoft, CLM, CPQ, Clari

PROFESSIONAL EXPERIENCE

APTTUS + CONGA, San Mateo, CA May 2018 - Present

Principal Program Manager – IT Business Systems, PMO and VMO

• Leading Apttus + Conga M&A initiatives like email updates across 270+ business applications, business application consolidation across cross-functional business organizations and Organization Change Management (OCM)

• Implemented $3M+ enterprise-wide business projects with IT business partners like GTM (customer master, sales forecasting, sales enablement), professional services (PSA implementation), finance (NetSuite and integrations with SFDC), and HR (Workday – HCM, Benefits and Recruiting). Have extensively worked on improving internal IT strategy and processes like employee experience, business operations, and governance

• Leading and established IT PMO SDLC processes, standardization of project management practices and improved projects transparency to the CIO via project dashboard

• Leading IT VMO and realized $600K cost savings in FY20 by standardizing application portfolio, vendor selection, and application rationalization efforts

• Established IT portfolio budgeting process to strategize IT roadmap based on business, budget and resource needs

• Led several enterprise-wide integration and employee experience improvement projects

• Experienced working on projects with direct reports, external SIs, and offshore teams within deadlines, budget, and other project constraints.

EGLOBALTECH INC, Arlington, VA Nov 2012 – May 2018 Task Lead – IT Portfolio Management, IT Governance and Enterprise Architecture (EA) Provided program management, EA, BPM, IT Governance, IT Strategic Planning, IT Portfolio Management, and Federal Policy and compliance with CIO offices at US GSA, HHS, USDA, and DOL.

● Improved CIO’s transparency on IT portfolio and improved reporting timeline (approx. $800M) by adapting to the TBM framework and Federal IT Acquisition Reform Act (FITARA) policy to align IT with business and justify the agency IT budget to the U.S. Office of Management and Budget (OMB)

● Launched Agile Earned Value Management (EVM) framework and enabled GSA as one of the first agency to establish and adopt a tool to evaluate the agile IT investment execution of project plan and escalate performance issues to the GSA senior leadership promptly

● Rationalized IT applications and technologies to identify potential security threats and vulnerabilities and Section508 compliance by developing an Information Security Segment Architecture and a change management process using Gartner Tolerate, Invest, Migrate and Eliminate (TIME) model

● Provided strategic and tactical support to Executive Leadership team by developing Enterprise Roadmap, Information Resources Management (IRM) Strategic Plan, Target Architecture (TA) and Transition Strategy and Sequencing Plan

(TS&SP) to standardize IT investment performance reporting CASCADES TECHNOLOGIES INC, Herndon, VA Jun 2011 - Oct 2012 Sr. Business Analyst – Customer Service Modernization Program and PMO Support Provided enterprise-wide cloud-based (SaaS, PaaS) customer service solution implementation, business process reengineering, PMO and communications management related consulting services to various federal clients including U.S. DOL and USDA.

● Led business analysis and PMO support using JIRA to implement salesforce.com based Customer Management System that allows users to buy IT solutions/services by creating Inter-Agency Service Level Agreements (SLAs) between the buyer, seller and U.S. Department of Treasury

● Provided business, technical support, and training of Salesforce.com modules - opportunity, accounts, customers, products, and other custom-built modules

● Facilitated requirements management JAD sessions to understand technology and business challenges, developed scenarios, proof-of-concept, knowledgebase, as-is and to-be assessment of customer service processes

● Developed unified end-to-end business process workflow designs, UML diagrams using MS Visio and SOPs for enterprise-wide cloud-based Customer Relationship Management (CRM) solution for Customer Inquiry Intake, Assessment, Assignment, Knowledgebase and Search functionality

● Created Customer Service Maturity Model based on CMMI, TOGAF, ITIL, FEAF and Zachman framework best practices to continuously measure and monitor customer service processes MALAIKA CORPORATION, Washington, DC Sep 2010 - Jun 2011 Business Analyst – EA and PMO Support

Improved US Department of Commerce – International Trade Administration (ITA) OCIO business process analysis and provided IT governance support for ITA and sub-agencies.

● Improved DOC OCIO business management processes (as-is and to-be) - Identity and Access Management (IAM), Electronic and IT procurement, Application Review Process, Social Media & Web 2.0 and Information Security in Acquisition Management by adopting to PMBOK, EA, ITIL frameworks and their best practices

● Managed DOC EA Repository and SharePoint site to develop and manage project and discussion dashboards for submitting software requests and analyze/present the data using MS Excel and PowerPoint COGNIZANT TECHNOLOGY SOLUTIONS, Chennai, India Jun 2007 - Jul 2009 Programmer Analyst – Banking and Financial Solutions Software Development Developed banking and financial risk management and loan processing systems using Java/J2EE technologies based on Agile Methodology (Scrum) and RUP methodologies for Key Bank National Corps and Rabo Bank.

● Involved in requirements analysis and coding of various modules like Group Escalation, Notes, SLA, UI framework using UNIX, Java/J2EE, Tomcat and Oracle, web services like SOAP, HTTP technologies

● Developed use cases, unit test cases, and test plans and performed unit testing, integration, and user acceptance testing during the project using IBM Rational Suite

● Developed GUI screens, interface designs, training and advocated project team members on process flows and code quality management using automation tools like Structured Analysis for Java (SA4J) and CheckStyle EDUCATION & CERTIFICATIONS

● MBA, Project Management, University of Northern Virginia, USA

● MS, Computer Science Engineering, Anna University, India

● BTech, Information Technology, Anna University, India

● Project Management Professional (PMP)

● Project Management Institute – Agile Certified Practitioner (PMI-ACP); Certified Scrum Master (CSM)

● TOGAF 9 Certified; ITIL v3 Foundation Certified; Technology Business Management (TBM) Foundation Certified

• LesMills certified Bodypump and Bodycombat fitness instructor at the EPA YMCA

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