Forklift Operator Employee Relations
Resume:
Marquis Shaw
Cary, NC *****
********@****.***
Objective: obtain a permanent career position with a distinguished business by applying skills acquired from previous work experience.
Experience:
John Deere
Nov 19- March 20 Fuquay-Varina
Material Handler
•Unload incoming trucks placing merchandise in designated areas
•Keep production lines stocked and replenished with needed materials
•Operate forklift at and maintain a safe working enviroment
Bob Barker Co.
Nov 15-Feb 17 Fuquay-Varina
Warehouse Forklift Operator
●Pick orders to be shipped to customers from items stored in warehouse
●Replenish stock locations for bulk and small package picking
●Maintain a clean warehouse and assist in other warehouse departments when needed
BrennTag
May14-March 15 Durham
Sitdown Forklift Operator
●Carefully and safely store hazardous material in proper locations via forklift
●Pick order in it's entirety using rf scanner to be loaded into trailer for delivery
●Load trailer in Accordance to DOT standards
Apex Tool Group
Mar11-Apr13
2nd Shift Lead of Shipping Department
●Review and update shipments orders
●Makes decisions regarding placement of employee to meet production goals and coordinates and oversees production within department
●Maintains employee relations and welfare, utilizes warehouse safety and follows quality standards
●Responsible for good housekeeping and sanitation practices.
●Operated sit down and stand up forklifts, cherry picker and reach truck
●Experience in shipping and receiving as well as Bills of Landing and using RF Scanners
Tosystems (Wellpoint & City of Raleigh)
Sep 09-Feb 11 Cary, NC
Customer Service Agent (Wellspoint)
●Answer incoming calls from clients inquiring about after hours medical questions and concerns
●Assited clients with changing or updating health plan and filling prescriptions
●Paged after hours nurse and/or doctor
Customer Service Agent (City of Raleigh)
●Answered incoming call from customer with questions, concerns about their water bill
●Open, change, update, cancel customer accout
●Processed Payments
BCBS
Jan 09-June 09 Cary, NC
Customer Service Representative
●Answered incoming calls and made outbound calls to customer intersted in Blue Cross Blue Shield Insurance
●Set up appointments for those interested in changing their current insurance provider to Blue cross blue sheild
●Assisted customer's with updating or changing their Blue Cross Blue Shield insurance plan.
Pratt Industries Raleigh, NC
Dec 07-March 08
Forklift Operator
●Operate lift at a fast but safe pace to load/unload trailers
●Prep stock to be delivered or stored in warehous
●Maintain clean and safe warehouse environment
Stock Building Supply
April 07-Nov 07 Apex, NC
Forklift Operator
●Pull complete order list to be delivered
●Assist customers locate needed products
●Keep warehouse supplies fully stocked
Sprint (ACS)
Dec 06-Mar 07 Cary, NC
Customer Service Representative:
●Handle incoming calls from Sprint customers
●Troubleshoot any issues with service, price plans, and features
●Take payment over the phone and explain detailed invoice
PHE, Inc
April 05-Nov 06 Hillsborough, NC
Forklift Operator
●Operate sit-down, stand-up forklifts.
●Worked as team member to keep warehouse running smoothly.
●Received shipments, kept inventory control, store merchandise using scan gun
Education:
Wake Technical Community College
Class of 1996
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