Customer Assistant
Resume:
MATTHEW JAMES YARBOUGH-HOSKEY
Pittsburgh, PA, 15207
**************@*****.***
OBJECTIVE
An opportunity that utilizes my education, experience, skills and abilities to assist in meeting your organizations immediate needs
SUMMARY
•Experienced provider of excellent service and support in varied and responsible roles
•Hardworking, enthusiastic, responsible team worker, requiring minimal supervision
•Good communicator, MSOffice proficient, dependable, courteous and customer-oriented
•Demonstrated ability to take initiative, follow directions and learn quickly
EDUCATION
Community College of Allegheny County, Pittsburgh, PA August 2014 – present
Currently enrolled in CIT-Computer Information Systems Associate of Science Degree program
Member, Men of Merit Initiative & Black Student Union
Coursework completed includes but is not limited to:
•Networking
•Information Technology
•Macroeconomics
•Oral Communication
•Computer Applications
•Algebra
•Microsoft Office
•Java
Clarion State University, Clarion, PA September 2015 – May 2017
Coursework towards a Bachelor of Science Degree in Information Systems
C#
Hardware
Troubleshooting
Networking LAN/WAN
EXPERIENCE
P.F. Chang’s, Pittsburgh, PA April 2019 – present
Dishwasher/Prep Cook
Prepare orders to customer satisfaction and professionally serve/remove food and dishware
Anticipate customer needs and interests and handle multiple tasks in a fast-paced environment
Interact professionally with a diverse group of customers, supervisors and staff
Perform opening and closing of kitchen operations and assist other staff as needed
Apex Systems, Pittsburgh, PA August 2020 – September 2020
(Contract Work for BNY Mellon) Support Technician for Workplace Technology Services
Installed computer equipment and assisted users with hardware set up
Remotely troubleshoot, configured and addressed end user problems with workstations, servers and other related devices
Provisioned and imaged Windows computers
Shipped and received hardware deployments
Kane Community Living Center, Pittsburgh, PA April 2018 – January 2019
Dietary Associate & Prep Staff
Prepared orders to customer satisfaction and professionally served/removed food and dishware
Anticipated customer needs and interests and handled multiple tasks in a fast-paced environment
Burgatory Restaurant, Pittsburgh, PA June 2017 – September 2017
Dietary Associate/Kitchen & Prep StaffProvide excellent customer service contributing to maximum client satisfaction, increased sales, referrals, and repeat business.
•Prepared orders to customer satisfaction and professionally serve/remove food and dishware
•Interacted professionally with a diverse group of customers, supervisors and staffAdhered to organization and government policies, procedures Assisted kitchen and dining room staff as required
Restaurant Depot, Pittsburgh, PA May 2014 – January 2017
Stock Associate
•Provided excellent, prompt and courteous customer service
•Replaced and rotated stock as needed and assisted with inventory
Student Conservation Association, Pittsburgh, PA May 2013 – August 2013
As Assistant Crew Leader:
•Performed a variety of conservation services and lead a crew of 3 – 6 team membe
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