Executive Assistant Operator

PROFESSIONAL

SUMMARY

Multi-skilled leader. Currently Owner operator of governance

consulting business. Consistently acknowledged for leadership and teamwork for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced Operations Officer with over 25 years of experience in agriculture, governance and zoo industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

SKILLS Key Areas of Expertise or Strengths - Personally or Industry Specific

Team Leadership, Process Management, Hiring/Firing, Negotiations, Contracts, Crisis Management. Incident Command and FEMA Trained,

WORK HISTORY Zoo Operations Officer Fresno Chaffee Zoo, Fresno, Ca 2015 - 2019

Managed 3 departments covering Security, Maintenance, Physical Facilities, Visitor Services, Horticulture, Custodial, life support systems. Incident Commander for crisis management. Executive Assistant Fresno’s Chaffee Zoo Corporation, Fresno, Ca 2001 - 2015

Assisted all phases of the Executive Offices that covered the CEO and CFO. Assisted, Trained and Scheduled Non-Profit Board activities that included Board Orientation, Board Development, Meetings, Committee Structure and Tracking.

EDUCATION Agriculture Business Procedures Certificate Reedley College 1982

BoardSource Trained for Governance

Online 2009 - Currently Continuing Education

Merlisa Condoian

*******.********@*****.*** 559-***-****

1253 North College Avenue, Fresno, CA 93728

Personal Link: www.linkedin.com/in/merlisa-lisa-c-3ab54b55 ACCOMPLISHMENTS Part of a team that successfully built 2 large zoo exhibits on time and on budget. (20 Million and 55 Million respectively) Created and Implemented a crisis communication system for the organization and staff.

Created and implemented bylaws and board development plan for a new non-profit 501 c 3.

BOARDS/AFFILIATES Board Member, Red Cross – Central Valley Chapter 2016 - Current

Professional Fellow, Association of Zoos and Aquariums, 2015 - 2020

CERTIFICATIONS BoardSource Certified for Governance and Leadership HOBBIES, PERSONAL

INTERESTS, ETC

Anything Outdoors, Traveling, Volunteer work

REFERENCES Upon Request

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